Program Integrity Director Jobs in Riverside, CA

Description

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners' associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, "Passion when combined with commitment, makes anyone unstoppable" is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary:

At Seabreeze Management Company, our motto is "People, Performance, Passion," and we live that motto every day. By continually improving the service we offer our customers and providing our team with the resources they need, we have the power to create communities wherever we go.

The Lifestyle Director is responsible for managing resident programs to include recreational, social, cultural, travel, and entertainment designed to enrich the quality of life and enhance the vibrancy of the community for residents and/or prospective homebuyers. Responsibilities encompass program development, facility scheduling, administration of chartered clubs, and overall program promotion and publicity. The Lifestyle Director ensures that all programs and services are conducted and fulfilled in a manner consistent with the goals and objectives of Pulte/Del Webb and/or the Community Association and Management Agreements in place.

Essential Duties and Responsibilities:

• Plan, coordinate and implement resident programs, classes, and special community-wide events. In planning, solicits input and involvement from residents and/or prospects to stimulate participation and awareness of the robust and facilitated lifestyle opportunities that define the Del Webb brand.
• Assist members, chartered clubs, and community organizations in the scheduling of Association facilities, to include program and room requirements, coordination with other Association departments, and arrangements for the collection of fees as applicable.
• Oversee the operation of the activity registration desk and or retail counter as applicable to insure adequate staffing, policy and procedure implementation and administration, merchandise promotion, asset control, and required documentation.
• Oversee the New Resident Orientation newcomer presentations to ensure adequate promotion, room set-up, amenities, and community participation.
• Oversee the Facility Monitors on a regular basis.
• Coordinate the development and distribution of the Association newsletter, SDV website and other lifestyle public relations and marketing publications as assigned.
• Work with residents to assist in the establishment of chartered clubs. Aids in the application for charter process, assignment of facility space, development and promotion of programs, file maintenance and acts as a general overseer.
• Develop an active volunteer program among residents, providing for both promotion and recognition.
• Oversee the operation of the activity [portion of the] registration desk and or retail counter as applicable to ensure adequate staffing, policy and procedure implementation and administration, merchandise promotion, asset control, and required documentation.
• Maintains the Recreation budget and tracks spending to report back to Financial Manager by way of credit card reconciliation reports.
• Coordinates all other duties as assigned.

Requirements

Knowledge, Skills and Experience:

• Junior College level skills in math, business writing, vocabulary, and communications.
• Minimum 3 years' experience in coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events. Prior experience with homeowner association program and/or active adult programs a plus.
• A degree in recreation, hospitality, or communication fields preferred.
• Should possess general knowledge of skills defined within content of job description along with the body of information required with respect to computer systems and software, registration processes, policies and procedures, equipment, materials, and products, etc.
• Ability to use general office equipment and software programs as applicable to the position.
• Should possess a high level of energy, social skills, initiative, enthusiasm, and cooperation, and exercise good judgment and discretion.
• Will be accountable for individual performance, the work of others, equipment, supplies, product quality and safety.
• Current California driver's license, DMV printout and proof of current automobile insurance.
• Requires 24-hour emergency and weekend on call status.

Minimum Education:

High School Diploma or equivalent required. Bachelor's degree preferred.

Language Skills:

The individual must have strong written and verbal communication skills in order to communicate effectively with employees and clients at all levels of the organization.

Availability:

Regular business hours and must be available for Board meetings after regular business hours, as necessary.

Work Environment:

The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact the People Strategy & Operations Team at pso2@seabreezemgmt.com.