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Program Director Jobs in Springfield, MA (NOW HIRING)

ServiceNet

CBDS Program Director

Springfield, MA · On-site

$50K - $52K/yr

Tuition assistance Program Director (Work Crew Community-Based Day Supports) Location: Springfield, MA Salary Range: $50-52k (See Pay Structure Below) Schedule: Monday-Friday 8a-4p Position Summary ...

Gandara

Program Director | Los Campeones

Chicopee, MA · On-site

$66K - $68K/yr

Program Director Work Location: Chicopee MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: We are searching for a Program Director to provide leadership for the ...

Gandara

Program Director | Hope for Holyoke

Holyoke, MA · On-site

$64K/yr

Salary: $64,000 The Program Director is responsible for development, management and operations of an active recovery support center that develops and maintains peer-to-peer support services and ...

Baystate Health

GME Program Admin I

Springfield, MA

Under the direction of the GME Program Administrator and Program Director the GME coordinator supports the graduate medical education program by assisting in the day-to-day operations by ensuring ...

Baystate Health

GME Program Admin I

Springfield, MA · On-site

Under the direction of the GME Program Administrator and Program Director the GME coordinator supports the graduate medical education program by assisting in the day-to-day operations by ensuring ...

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Program Director information

See Springfield, MA salary details

$28.7K

$76.1K

$133.3K

How much do program director jobs pay per year?

As of May 30, 2026, the average yearly pay for program director in Springfield, MA is $76,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $90,000.00 per year, depending on experience, location, and employer.

What Is a Program Director?

A program director is an upper-management position found within organizations across almost all industries. Your primary job duties include coordinating, implementing, and overseeing all details of a company’s operation and programs. You monitor the budget, create community programs, supervise other managers, and develop better business practices. The exact job duties vary widely depending on industry and employer. Some program directors oversee the entire organization while others oversee specific departments. Though almost all industries utilize program directors, the two most commonly seen are business and healthcare.

What are the key skills and qualifications needed to thrive as a Program Director, and why are they important?

To thrive as a Program Director, you need strong leadership, project management, and strategic planning skills, usually supported by a relevant degree and several years of management experience. Experience with budgeting software, project management tools like Asana or MS Project, and familiarity with compliance standards are often necessary. Exceptional communication, decision-making, and conflict resolution abilities are critical soft skills that set top Program Directors apart. These skills are crucial for aligning teams, driving program success, and ensuring organizational goals are consistently met.

What are some common challenges Program Directors face when overseeing multiple projects or initiatives?

Program Directors often encounter the challenge of balancing competing priorities across several projects, while ensuring alignment with the organization’s strategic goals. Managing diverse teams, coordinating resources, and addressing unexpected obstacles—such as shifting stakeholder requirements or budget constraints—are common aspects of the role. Effective communication, adaptability, and strong organizational skills are essential for navigating these complexities and ensuring successful program delivery. Collaboration with senior leadership and cross-functional teams is also crucial for resolving issues promptly and maintaining program momentum.

What are Program Directors?

Program Directors are professionals responsible for planning, implementing, and overseeing specific programs within an organization. They manage budgets, coordinate staff, evaluate program effectiveness, and ensure goals align with the organization’s mission. Program Directors often work in fields such as education, healthcare, nonprofit, and media. Their leadership ensures that programs run smoothly, meet objectives, and deliver value to stakeholders.

What jobs make $3,000 a month without a degree?

Program Directors typically require a degree and experience, but roles like sales representatives, administrative assistants, or certain skilled trades can earn around $3,000 monthly without a degree. These jobs often rely on skills, certifications, or on-the-job training rather than formal education.

What is the difference between Program Director vs Project Manager?

AspectProgram DirectorProject Manager
CredentialsTypically requires a bachelor’s degree; often prefers PMP or similar certificationsRequires a bachelor’s degree; PMP or CAPM certifications are common
Work EnvironmentOversees multiple projects within a program, strategic focusManages individual projects, tactical focus
Employer & Industry UsageUsed in nonprofits, corporate, government sectors for large initiativesCommon across industries for specific project execution

The Program Director focuses on overseeing multiple related projects to achieve strategic goals, while the Project Manager handles the planning and execution of a single project. Both roles require similar credentials but differ in scope and responsibilities.

More about Program Director jobs
What are the most commonly searched types of Program jobs in Springfield, MA? The most popular types of Program jobs in Springfield, MA are:
What job categories do people searching Program Director jobs in Springfield, MA look for? The top searched job categories for Program Director jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Program Director jobs? Cities near Springfield, MA with the most Program Director job openings:
Program Director jobs near you
Infographic showing various Program Director job openings in Springfield, MA as of May 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $76,106 per year, or $36.6 per hour.
CBDS Program Director

CBDS Program Director

ServiceNet

Springfield, MA • On-site

$50K - $52K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 15 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance

Program Director (Work Crew Community-Based Day Supports)
Location: Springfield, MA
Salary Range: $50-52k (See Pay Structure Below)
Schedule: Monday-Friday 8a-4p
Position SummaryAt ServiceNet's Work Crew Community Based Day Supports (CBDS) program, we are committed to supporting adults with developmental disabilities to build independence, confidence, and real-world skills in their communities. Using Positive Behavior Support (PBS) strategies and a person-centered approach, our staff work collaboratively to create empowering environments that grow with the needs and goals of those we serve.
As Program Director, you will lead the daily operations of the Work Crew CBDS Program, ensuring high-quality service delivery, regulatory compliance, and strong staff leadership - while fostering a culture of respect, creativity, and personal growth. This role requires active RBT certification as a condition of employment.
Key Responsibilities
Program Leadership & Operations
  • Support the successful launch of the CBDS program, including site setup, hiring, and staff training.
  • Ensure ongoing compliance with DDS licensing, CBDS regulations, and all documentation standards.
  • Lead, teach, and model best practices for staff using PBS strategies and behavior support frameworks.
  • Oversee daily scheduling, staffing ratios, and program structure across Work-Focused and Life Skills-Focused tracks.
  • Coordinate coverage during staff absences.
  • Organize and lead regular program staff meetings.
  • Perform additional duties as assigned by the Director of Operations.

RBT Responsibilities
  • Guide Behavioral Support & Training - Coach, train, and support program staff in behavior plan implementation, clinical protocols, and best practices, serving as a liaison with the clinical team and families.
  • Ensure Clinical Quality & Data Integrity - Collect, review, and maintain accurate behavioral data and clinical documentation while supporting staff in proper data-collection practices.
  • Support ISPs & Risk Management - Participate in ISP development, assist with assessments and crisis planning, and respond to behavioral incidents using approved interventions and reporting procedures.
  • Maintain Ethical & Regulatory Compliance - Adhere to RBT ethical standards, supervision and scope-of-practice requirements, and ensure program operations meet all clinical, regulatory, and documentation expectations.

ISP & Clinical Collaboration
  • Contribute actively to ISP reviews, treatment team meetings, and individualized planning, including goals, behavior plans, and safety plans.
  • Maintain agency certifications and documentation standards.

Qualifications
Required
  • RBT certification required (or willingness to obtain within 30 days of hire).
  • Ability to maintain RBT ethics and supervision requirements.
  • MAP, PABC, CPR/First Aid certifications required (or willingness to obtain upon hire).
  • Minimum of a High School Diploma or GED.
  • Experience working with individuals with developmental disabilities, autism, or complex behavioral needs.
  • Supervisory or management experience preferred.
  • Valid driver's license with a clean driving record.
  • Strong communication, organizational, and computer skills.
  • Ability to pass CORI and background checks.

Preferred
  • Associate's degree in a related field.
  • 2-3 years of experience supporting individuals with developmental disabilities or complex behavioral needs.
  • Experience in CBDS, day program, or community-based services.
  • Familiarity with DDS regulations, HSCIS documentation, and data-based decision-making.

Compensation:Salary: 50k - 52k
RBT Differential: $2.40/hr when RBT certified
MAP Differential: $2.00/hr when MAP certified
Benefits:
  • Generous PTO (time-off) package.
  • Comprehensive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan.
  • Tuition remission for eligible classes.
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
  • Opportunities for career development and advancement.
  • And much more

Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Compensation: $50,000.00 - $52,000.00 per year
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!
At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

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