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Program Assistant Jobs in Springfield, MA (NOW HIRING)

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Production Manager

Hartford, CT · On-site

Continuous improvements to the production program. * Assist in employee problem response and resolution. * Maintain acceptable customer quality standards; maintain the quality of production; take ...

Springfield College

Program Coordinator

Springfield, MA · On-site

$45.18K - $53.78K/yr

In collaboration with the Associate Director, assist in coordination of game schedules, officials ... Tuition exchange program for dependents * Generous paid time off benefits * Paid Sick Leave ...

Community Residences

Program Lead

East Hartford, CT · On-site

Following medical appointments assist and monitor follow through on all doctors' orders and ... Report all repair needs to the Program Manager and/or Program Coordinator in a timely manner. 10. ...

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Program Assistant information

See Springfield, MA salary details

$21.4K

$45.6K

$62.8K

How much do program assistant jobs pay per year?

As of May 30, 2026, the average yearly pay for program assistant in Springfield, MA is $45,561.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $47,300.00 per year, depending on experience, location, and employer.

What Does a Program Assistant Do?

A program assistant provides administrative support for a program office, such as an academic department or a unit of a non-profit. As a program assistant, your job duties may include scheduling travel, coordinating logistical issues for executives or other team members, filing, and performing other clerical tasks as needed. To become a program assistant, you typically need at least a high school diploma or GED certificate and administrative work experience. Some employers may also require a college degree. Additional qualifications include strong multi-tasking, organizational, and communication skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a Program Assistant, and why are they important?

To thrive as a Program Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, typically supported by a high school diploma or associate degree. Familiarity with office software like Microsoft Office Suite, database management, and scheduling systems is commonly required. Excellent communication, multitasking, and problem-solving abilities help you effectively support program operations and interact with diverse stakeholders. These skills ensure smooth program administration, efficient workflow, and high-quality support for team goals.

What are some typical challenges a Program Assistant might face when supporting multiple projects simultaneously?

Program Assistants often juggle multiple responsibilities across various projects, which can make prioritization and time management challenging. Balancing competing deadlines, handling last-minute changes, and coordinating with diverse team members require strong organizational skills and adaptability. Successful Program Assistants proactively communicate with supervisors and colleagues, use digital tools to track tasks, and remain flexible to shifting priorities. Developing these habits helps ensure projects run smoothly and supports overall team effectiveness.

What skills do you need to be a program assistant?

A program assistant needs strong organizational and communication skills to manage tasks and coordinate activities effectively. Attention to detail, proficiency with office software, and the ability to multitask are also important for success in this role.
More about Program Assistant jobs
What are the most commonly searched types of Program jobs in Springfield, MA? The most popular types of Program jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Program Assistant jobs? Cities near Springfield, MA with the most Program Assistant job openings:
Program Assistant jobs near you
Infographic showing various Program Assistant job openings in Springfield, MA as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 49% Full Time, 46% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $45,561 per year, or $21.9 per hour.
Assistant Program Director II

Assistant Program Director II

COMMUNITY SOLUTIONS INC

Bloomfield, CT • On-site

$68.31K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Assistant Program Director, Drapelick Center
Program Overview
Community Solutions Inc. is seeking a self-motivated, detailed oriented Assistant Program Director II to join our team at Drapelick Center, Bloomfield, CT. As an Assistant Program Director, you will be responsible for assisting the Program Director in management of all program services and operations. Ensure community safety and effective program operation through internal and external monitoring of client activities and program services. Assume duties and responsibilities in the absence of the Program Director.
In this position, the responsibilities will be:
Staff Development and Supervision:
  • Supervise staff work and shift activities, relating to both security and case management, and oversee staff response to all shift problems and emergency incidents.
  • Perform the functions of counselor/case manager that relate to client supervision, treatment, community service and custody as needed.
  • Meet regularly with assigned staff to review job performance and client caseload management. Recommend and oversee corrective action on above as appropriate.
  • Monitor staff performance in accordance with position job description and compliance with all policies and procedures
  • Complete staff performance appraisals.
  • Review monthly all client files for organization and content.
  • Conduct and facilitate staff training using in-service and outside agency resources. Oversee orientation and training of new staff.
  • Prepare meeting agenda and participate in staff meetings.
  • Prioritize staff work efforts and assign or delegate additional duties as required.

Policy and Program Monitoring
  • Supervise weekend program monitoring including weekly preparation and follow-up.
  • Supervise the completion of urine collections, telephone spot checks and employment and home site visits of clients to verify and document client movement and record information, where required.
  • Monitor program operation for compliance with Agency policy and procedure, applicable Standards and relevant contractual policy.
  • Participate in on-call Agency Duty-Officer rotation as assigned.
  • Formulate program goals and objectives and establish program priorities.

Client Supervision:
  • Participate in all client admissions, orientation and terminations.
  • Supervise maintenance of all client-related information and logs.
  • Perform all duties of Program Director during periods of her/his absence, as applicable.

Community and Outside Agency Relations:
  • Approve and coordinate client referrals and intakes from respective contracting agencies.
  • Identify, coordinate, and monitor existing and new outside agency resources for program and agency use.
  • Develop contacts with outside agencies and individuals which may foster agency and program growth.
  • Participate in community civic groups or Advisory Boards/committees, Board of Directors' committee meetings, training sessions, and community
  • presentations/speaking engagements as assigned by the Executive Director.
  • Maintain a working knowledge of and abide by the Agency's programs, policies, and procedures.

Schedule: 40 hours per week - Flexible
Annual Salary: $68,310.00
Company Overview
Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan, we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in 9 states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year.
Qualifications
  • A Bachelor's Degree and three years' experience in the social service or criminal justice field. Education may be substituted with relevant experience on a one year for one year basis.
  • One year experience in management and supervision of staff required.
  • Excellent oral, written and interpersonal skills desired.
  • Experience with Microsoft Office

Additional Benefits
  • Two (2) weeks' vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
  • Sick time (7 days accrual basis), floating holiday time (4 days/year).
  • Medical and Dental plans.
  • Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
  • 401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
  • Tuition reimbursement after 1 year service.
  • Ongoing training.

CSI is an Equal Opportunity Employer - M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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