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Program Account Manager Jobs in Michigan (NOW HIRING)

Account Manager

Grand Rapids, MI · On-site

$65K - $100K/yr

Define and execute strategies for target accounts to maximize market penetration * Manage territory ... Participates in internal and external training programs to enhance product knowledge, sales skills ...

Account Manager

East Lansing, MI · On-site

$60K - $65K/yr

To join our team as an Account Manager! You will act as a representative to the customer ... Works with engineering and program to research and analyze current and future technical ...

Account Manager

Grand Rapids, MI · On-site

$65K - $100K/yr

Define and execute strategies for target accounts to maximize market penetration * Manage territory ... Participates in internal and external training programs to enhance product knowledge, sales skills ...

The Account Manager is responsible for managing key customer relationships, ensuring service ... PTO Program (Vacation, Sick, Personal, Jury, Bereavement) * 6 Paid Holidays * Hybrid Work Options ...

Follow market trends, keep management informed on important issues concerning assigned accounts, and coordinate with the Program Manager to ensure program milestones and production capacity are on ...

Account Manager

East Lansing, MI · On-site

$60K - $65K/yr

To join our team as an Account Manager! You will act as a representative to the customer ... Works with engineering and program to research and analyze current and future technical ...

To join our team as an Account Manager! You will act as a representative to the customer ... Works with engineering and program to research and analyze current and future technical ...

To join our team as an Account Manager! You will act as a representative to the customer ... Works with engineering and program to research and analyze current and future technical ...

To join our team as an Account Manager! You will act as a representative to the customer ... Works with engineering and program to research and analyze current and future technical ...

The Account Manager is responsible for managing existing business and prospecting and developing ... program engineer. * Lead for designated customer conflict resolution communication that is ...

To join our team as an Account Manager! You will act as a representative to the customer ... Works with engineering and program to research and analyze current and future technical ...

To join our team as an Account Manager! You will act as a representative to the customer ... Works with engineering and program to research and analyze current and future technical ...

To join our team as an Account Manager! You will act as a representative to the customer ... Works with engineering and program to research and analyze current and future technical ...

POSITION Our Account Managers are part of an enthusiastic and motivated team of retail financial ... Corporate discount program on personal cell phone accounts with select providers ONE OF THE BEST ...

POSITION Our Account Managers are part of an enthusiastic and motivated team of retail financial ... Corporate discount program on personal cell phone accounts with select providers ONE OF THE BEST ...

The Account Manager is the primary day-to-day contact for all service needs for both external and ... Employee Assistance Program (EAP); and a complimentary Calm app subscription. * Financial Wellness:

Showing results 41-60

Program Account Manager information

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

How much does a program account manager get paid?

The average salary for a Program Account Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for professional development.

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.

What are popular job titles related to Program Account Manager jobs in Michigan?

For Program Account Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Program Account Manager jobs in Michigan look for?

The top searched job categories for Program Account Manager jobs in Michigan are:

What cities in Michigan are hiring for Program Account Manager jobs?

Cities in Michigan with the most Program Account Manager job openings:

Infographic showing various Program Account Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 2% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

$65K - $100K/yr

Full-time

Re-posted 29 days ago


Job description

General Summary: Company Representative responsible for identifying, developing and maintaining sales opportunities and business relationships for an assigned group of customers within a designated territory.
What You Will Do (Essential Job Functions):
Customer Relationship Management
  • Develop and maintain strong relationships with key decision-makers and influencers in each customer facility
  • Execute customer visits according to the Territory Plan to strengthen partnerships and identify growth opportunities
  • Provide and coordinate technical support on all essential products and services for customers
  • Follow up on all sales leads in a timely and professional manner
Sales & Revenue Management
  • Manage sales performance and gross margin targets for all product lines and services as outlined in annual forecasts and territory plans
  • Develop, implement, and maintain comprehensive Customer Account Plans and Territory Plans for assigned accounts
  • Identify and pursue new customer development opportunities within and surrounding the assigned territory
  • Define and execute strategies for target accounts to maximize market penetration
  • Manage territory-specific blanket orders to optimize profitability where applicable
Quoting & Pricing
  • Gather necessary information to prepare accurate quotations for customer requests
  • Negotiate premium margins during the quote preparation process to maximize order profitability
  • Follow up on quotation opportunities and document all activity in the contact management system

Strategic Planning & Performance
  • Demonstrate knowledge of and effectively promote the company's unique value proposition (the "Exotic Advantage")
  • Identify, document, and validate customer engagement opportunities (C.A.R.E.) as defined in the Territory Plan
  • Submit corrective action plans for territories performing below 90% of sales targets
Operational Support
  • Coordinate with purchasing to identify sourcing solutions for customer requirements
  • Support accounts receivable efforts by facilitating customer communication and payment resolution when requested
  • Participate in resolution of overstock inventory situations where applicable
  • Submit itinerary, call reports, and expense reports in accordance with company policy and procedures
Supplemental Job Functions:
  • Builds customer relationships through appropriate business entertainment within ethical guidelines and in accordance with company code of ethics
  • Documents customer concerns and participates in their timely resolution
  • Participates in joint sales calls with colleagues and suppliers to develop comprehensive account strategies and strengthen customer partnerships
  • Participates in internal and external training programs to enhance product knowledge, sales skills, and industry expertise
  • Participates in corporate onboarding and orientation programs as required
  • Performs other duties as assigned or requested to support team and organizational objectives
Knowledge, Skills and Abilities Required:
  • Bachelor's degree in related area of responsibility (may substitute three (3) years of sales-related work experience)
  • Three (3) years of experience in sales-related role-industry specific preferred
  • Previous experience working on a computer--CRM experience preferred
  • Ability to be available for 24-hour customer support
  • Valid driver's license
  • Ability to maintain a vehicle that seats four adults comfortably as well as meeting Exotic standards for cleanliness, safety and insurance compliance

Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.