Professional Learning Manager Jobs in Raleigh, NC

POSITION TITLE (Oracle title)

PROFESSIONAL LEARNING COORDINATOR

WORKING TITLE

Professional Learning Coordinator

SCHOOL/DEPARTMENT

Office of Professional Learning

LOCATION

Crossroads III, Cary, NC

PAY GRADE

Noncertified Grade 28

FLSA STATUS

Nonexempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is not eligible for hybrid telework workweek

POSITION PURPOSE:

Performs secretarial duties and provides comprehensive administrative support to the Senior Director of the Office of Professional Learning (OPL). Supports Wake County Public School System (WCPSS) professional learning facilitators, meeting participants, and staff with audiovisual (A/V) needs, and manages OPL's electronic room reservation process. Coordinates with school-based administrators, Central Services staff, and the general public to ensure effective communication and service delivery. Oversees the arrangement, cleanliness, and navigation of professional learning facilities, and provides information regarding district resources to support successful, high-quality professional learning experiences.

MINIMUM QUALIFICATIONS: 

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs);

• Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps;
• Knowledge of practices, procedures, policies, and standard operating procedures in A/V systems and support;
• Strong organizational skills;
• Effective time management skills;
• Ability to effectively function within a team environment;
• Ability to work independently without close supervision;
• Ability to perform arithmetical computations accurately and with reasonable speed;
• Ability to understand, interpret, and apply specific rules and regulations governing the processing of fiscal
• documents, maintenance of financial records, and the preparation of fiscal reports;
• Ability to complete complex tasks and minimize errors with attention to detail;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to establish and maintain effective working relationships with administrators, teachers, support staff, parents, and community members.

EDUCATION, TRAINING, AND EXPERIENCE

• Associate's degree from an accredited college or university;
• Experience in a secretarial or related field;
• Experience in managing and maintaining budget and payroll functions;
• Experience troubleshooting A/V equipment;
• Successful experience in the customer service field.

An equivalent combination of education and relevant experience is sufficient to successfully perform the essential duties of the job.

CERTIFICATION AND LICENSE REQUIREMENTS

• Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements.

PREFERRED QUALIFICATIONS:

• Bachelor's degree from an accredited college or university;
• Experience using Oracle business applications;
• Knowledge of bookkeeping and accounting procedures;
• Secretarial experience in a Central Services, school, or academic setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff and staff members of external funding agencies, and the community. Work is considered light work, requiring the exertion of up to 10 pounds of force. . The work requires driving automotive equipment.

EFFECTIVE DATE:  11/2025

DISCLAIMER:  The above statements are intended to describe the general purpose and responsibilities assigned to this position.  They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position.  This description may be revised by HR and approved at any time.