Director Learning Technology Jobs in Raleigh, NC

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Are you passionate about shaping the future of learning? As the Director, Learning Products for Fidelity Brokerage, you will lead the design, development, and delivery of innovative learning solutions that empower associates to thrive in a rapidly evolving environment. This role is critical to advancing Fidelity Brokerage’s shift toward a more product-oriented approach to learning and performance outcomes!

• Exceptional communication and collaboration skills across creative, technical, and business teams.
• Strong analytical mindset; comfortable using data to drive decisions and measure impact.
• Strong organizational and interpersonal skills for strategic discussions and stakeholder alignment.
• Solid understanding of user experience principles and content design.
• Ability to operate in a developing model, helping define ways of working, decision rights and measures of success.
• Ability to balance multiple workstreams and dependencies while focusing on outcomes.
• Comfort with ambiguity and making thoughtful trade-offs between user needs, business goals, and technical constraints.
• Passion for creating meaningful, consumer-facing learning experiences.
• Master’s degree preferred or bachelor’s degree with equivalent work experience in business, education, or organizational development.
• 10 years in strategic learning solutions; professional services or consulting preferred.
• Product management or user experience design knowledge preferred.
• Proven ability to lead large, complex, multi-team initiatives with diverse stakeholders.

The Director, Learning Products serves as the product owner for a portfolio of innovative learning solutions supporting Fidelity Brokerage. This role is responsible for translating business strategy into impactful learning experiences, leading a team of learning designers, and driving the exploration, implementation, and evaluation of emerging learning design experiences and technologies.

The Brokerage Talent and Learning Team partners across the organization working in collaboration with Line HR to support and drive priorities in alignment with the business needs. Additionally, the team engages closely with the Talent, Learning and D&I Enterprise teams to collaborate on the design of Enterprise initiatives and the implementation of all strategies and programs into the Brokerage organization.

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen.