Production Operations Engineer Jobs in Ohio (NOW HIRING)

To help us build and maintain reliable, scalable systems that improve customer experience, we are seeking a DevOps Engineer to join our Technology team. In this role, you will support cloud infrastructure, CI/CD pipelines, observability platforms, and production operations while partnering closely with Software Engineering teams.

This is an ideal opportunity for an early-career DevOps professional who enjoys automation, troubleshooting, cloud technologies, and continuous improvement. You will help ensure our systems remain secure, available, and performant while contributing to a modern cloud-native technology environment.

(Technology - IT/Infrastructure: Cloud Infrastructure & Virtualization; Systems Administration)

• Assist in building, configuring, and maintaining development tools, cloud infrastructure, and deployment pipelines
• Support Infrastructure as Code (IaC) initiatives using Terraform, CloudFormation, or similar technologies
• Contribute to automation of development, testing, and release processes
• Assist with deployment of product updates and infrastructure changes

(Technology - DevOps: Monitoring & Observability; Software Development: Version Control & Deployment)

• Support CI/CD pipelines using GitHub Actions, TeamCity, Argo Workflows, or similar tools
• Partner with Software Engineers to ensure development follows established DevOps practices
• Assist with GitOps and deployment automation initiatives
• Help improve release reliability and deployment efficiency

(Technology - Systems & Applications: Systems Thinking; IT Service Management)

• Participate in production support triage, escalation processes, and on-call rotations
• Monitor system health, service level objectives (SLOs), and operational KPIs using Datadog, CloudWatch, Grafana, and related tools
• Perform root cause analysis on production issues and support remediation efforts
• Develop and maintain troubleshooting and operational procedures

(Technology - Cybersecurity: Security Operations & Monitoring; Compliance & Security Frameworks)

• Support vulnerability scanning, patching, and security remediation activities
• Assist in maintaining compliance with healthcare and security standards
• Identify opportunities to improve system reliability, automation, and operational efficiency
• Contribute to continuous improvement initiatives across DevOps and platform operations

• High school diploma or equivalent required
• Bachelor's degree in Computer Science, Information Technology, or related field preferred
• 2-3 years of experience in DevOps, Cloud Engineering, Site Reliability Engineering (SRE), or related technical roles
• Strong analytical and problem-solving skills
• Ability to communicate technical concepts clearly and effectively
• Experience working in collaborative Agile development environments

• AWS cloud services and infrastructure concepts
• Kubernetes, EKS, Docker, and containerized workloads
• Infrastructure as Code (Terraform, CloudFormation, CDK, or equivalent)
• CI/CD pipelines (GitHub Actions, TeamCity, Argo Workflows, or similar)
• Monitoring and observability platforms (Datadog, CloudWatch, Grafana)
• Scripting with PowerShell, Linux shell scripting, or Python
• Git and GitHub source control workflows
• SQL and database technologies (MSSQL, DB2) and familiarity with NoSQL platforms

• Experience with .NET environments, IIS, Redis, RabbitMQ, or RavenDB
• Familiarity with GitOps practices
• Exposure to healthcare technology or regulated environments

• Act Like an Owner: Accountability & Execution and Initiative & Resourcefulness - You proactively solve problems, take ownership of outcomes, and drive work forward without waiting for perfect conditions.
• Serve with Purpose: Customer Centric and Relationship Management - You understand that reliable systems directly impact customer outcomes and business success.
• Adapt to Thrive: Managing Ambiguity and Resilience - You remain effective during changing priorities, production incidents, and evolving technologies.
• Collaborate to Win: Influence & Communication and Team Orientation - You work effectively with engineers, stakeholders, and support teams to achieve shared goals.
• Challenge the Status Quo: Curiosity & Problem Solving and Continuous Improvement - You identify opportunities to improve systems, automation, and operational practices.