Title: Procurement Support Administrator
Location: 402 W Washington St, Indianapolis, IN 46204
Pay Rate: Pay Rate in between $21.47 and $25/ hr on 1099 all inclusive
Duration: 9+ Months
Job Overview
The Procurement Agency Support Administrator will play a key role in supporting procurement processes by performing critical administrative tasks and providing resolution support. This position involves coordinating procurement activities, managing contracts, and ensuring compliance with agency policies and timelines. The role requires strong attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently.
Key Responsibilities
Conduct basic contract reviews to identify and address Personally Identifiable Information (PII) concerns.
Prepare and post contracts, requests for quotes (RFQs), and related documentation to online platforms in accordance with agency standards.
Handle support tickets and phone calls to assess, research, and resolve issues or inquiries raised by requestors.
Collaborate with requestors to provide guidance and resolution for procurement-related tasks or challenges.
Maintain organized records and ensure compliance with relevant policies, procedures, and timelines.
Provide excellent customer service and ensure clear communication with internal and external stakeholders.
Required/Desired Skills
Required: 2+ years of experience in procurement, contract management, or a related field.
Required: 2+ years of experience in ticketing systems or customer service platforms.
Required: 2+ years of knowledge of state procurement policies and procedures.
Required: Degree or coursework in business administration, business management, public administration, or finance (2+ years of relevant experience).
Required: Experience in research, problem-solving, and troubleshooting via multiple resources to assist with data cleanup and quality for both ticket support and contracts.
Required: Strong problem-solving skills to assess, research, and resolve procurement-related issues effectively.
Required: Strong organizational and communication skills.
Desired: Background in legal studies.
Nice to Have: Prior experience working with ServiceNow.
Nice to Have: Data visualization experience (e.g., Power BI).
Nice to Have: Template creation, inventory module, or item catalog management experience (e.g., PeopleSoft v9.2).
Preferred Qualifications
Previous experience in procurement, contract management, or related fields.
Familiarity with procurement processes, contract management, and public sector regulations.
Experience in ticketing systems or customer service platforms.
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