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Process Lead Jobs (NOW HIRING)

Gopuff

Process Lead, Durham, #79

Durham, NC · On-site

$18/hr

Gopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and ...

Roche

Process Lead - 1st Shift

Tucson, AZ · On-site

$97K - $127K/yr

The Opportunity As a Process Lead for Instruments, Reagents, and Formulation, you will play a pivotal role in overseeing and optimizing our manufacturing workflows to support our operational goals.

Gopuff

Process Lead, Durham, #79

Durham, NC · On-site

$18/hr

Gopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and ...

Pilgrim's

Process Lead - Food Service Day

Arcadia, WI

$24.71/hr

The Process Lead provides first level supervision. This person exercises independent judgement to achieve department goals in safety, quality, efficiency, and yield. The Process Lead reports to the ...

Simplot

Record to Report Process Lead

Boise, ID · On-site

Utilize the knowledge gained during planning to lead process design and build activities, working with subject matter experts within the business. * Partner closely with other project teams ...

XTGlobal, Inc.

SAP Process Lead PP PI

Montvale, NJ · On-site

Lead the SAP PP implementation and act as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies and information ...

Pilgrim's

Process Lead - Retail Nights

Arcadia, WI · On-site

$25.45/hr

The Process Lead provides first level supervision. This person exercises independent judgement to achieve department goals in safety, quality, efficiency, and yield. The Process Lead reports to the ...

Pilgrim's

Process Lead - Food Service Day

Arcadia, WI · On-site

$24.71/hr

The Process Lead provides first level supervision. This person exercises independent judgement to achieve department goals in safety, quality, efficiency, and yield. The Process Lead reports to the ...

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Process Lead information

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$22K

$120.1K

$170K

How much do process lead jobs pay per year?

As of Jul 20, 2026, the average yearly pay for process lead in the United States is $120,101.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $134,500.00 per year, depending on experience, location, and employer.

What are some common challenges Process Leads face when managing cross-functional teams?

Process Leads often encounter challenges such as aligning different team priorities, ensuring clear communication across departments, and managing deadlines for overlapping projects. It's important to build strong relationships with stakeholders and establish transparent processes to keep everyone on the same page. Successful Process Leads proactively address bottlenecks and use data-driven insights to make informed decisions, fostering a collaborative and efficient work environment.

What are Process Leads?

Process Leads are professionals responsible for overseeing, managing, and improving business processes within an organization. They ensure that workflow procedures are efficient, effective, and aligned with company goals. Process Leads often coordinate between different teams, monitor process performance, and implement best practices to drive continuous improvement. Their role is crucial in maintaining quality, reducing costs, and increasing productivity across various operational areas.

What are the key skills and qualifications needed to thrive as a Process Lead, and why are they important?

To thrive as a Process Lead, you need strong process management expertise, analytical skills, and typically a bachelor’s degree in business, engineering, or a related field. Familiarity with process improvement methodologies (like Six Sigma or Lean), workflow management tools, and data analysis software is often required. Outstanding leadership, communication, and problem-solving abilities help you guide teams and drive change effectively. These skills are crucial for optimizing operations, ensuring quality, and achieving business goals.

What is the difference between Process Lead vs Process Engineer?

AspectProcess LeadProcess Engineer
Required CredentialsBachelor's degree in engineering or related field; certifications like Six Sigma often preferredBachelor's or master's degree in engineering, chemical, or industrial engineering; certifications like Six Sigma common
Work EnvironmentLeadership role overseeing process improvements, coordinating teams, and managing projectsTechnical role focused on designing, analyzing, and optimizing manufacturing or process systems
Employer & Industry UsageManufacturing, chemical, pharmaceutical, and industrial sectorsManufacturing, chemical, automotive, and technology industries

While both roles focus on process improvement, the Process Lead typically manages teams and oversees projects, whereas the Process Engineer concentrates on technical analysis and system design. The Process Lead has more leadership responsibilities, while the Process Engineer is more technical and hands-on in process development.

More about Process Lead jobs
What cities are hiring for Process Lead jobs? Cities with the most Process Lead job openings:
What are the most commonly searched types of Process Lead jobs? The most popular types of Process Lead jobs are:
What states have the most Process Lead jobs? States with the most job openings for Process Lead jobs include:
What job categories do people searching Process Lead jobs look for? The top searched job categories for Process Lead jobs are:
Process Lead jobs near you
Infographic showing various Process Lead job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $120,101 per year, or $57.7 per hour.
Process Lead, Durham, #79

Process Lead, Durham, #79

Gopuff

Durham, NC • On-site

$18/hr

Full-time

Posted 19 days ago

Gopuff rating

4.6

Company rating: 4.6 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

22nd of 23 rated food delivery companies

Job description

Gopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order. We put our customers first.
Customers turn to Gopuff to deliver their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.
Responsibilities:
  • Pack orders and receive inbound inventory during low vol / min staffed periods
  • Completing ICQA in low vol / min staffed periods
  • Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product
  • Quarterback and direct all associate activities during the shift
  • Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance
  • Ensure completion of close/open checklists for OA team
  • Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed
  • Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)
  • Manual intervention of driver routing & dispatching.
  • Shelf move activities (for reorganization & backstock)
  • Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.)Conduct damage + expiry process auditsAssist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking
  • Troubleshoot/ root cause analysis for defects within shift
  • Stand, push, pull, squat, bend, reach and walk during shifts
  • Handle products that may contain tobacco, nicotine, and/or alcohol
  • Work in freezer locations periodically throughout shifts
  • Complete additional assigned duties based on the needs of the business

Qualifications:
  • 2 years of internal Gopuff experience
  • 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience
  • 1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends
  • Team-oriented mentality
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Professional fluency in Spanish, preferred

What We Offer
Pay:
  • Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.
  • Durham, NC: $18.00 per hour
  • The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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About GoPuff

Sourced by ZipRecruiter

Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

2013

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