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Senior Process Lead Jobs (NOW HIRING)

Infosys

Senior Process Lead

The Woodlands, TX · On-site

Senior Process Lead This role will serve as the dedicated point of contact for the front-line sales team, ensuring seamless coordination across Order to Cash (O2C) and Store to Fulfill (S2F ...

Infosys Limited Digital

Process Lead

The Woodlands, TX · On-site

Job details Job Role Process Lead - US Work Location The Woodlands, TX State / Region / Province ... The company's senior leaders contribute widely to industry forums as BPM strategists. EOE/Minority ...

Infosys

Process Lead

The Woodlands, TX · On-site

Process Lead This role will serve as the dedicated point of contact for the front-line sales team ... The company's senior leaders contribute widely to industry forums as BPM strategists. EOE/Minority ...

Merck Group

Senior Process Engineer

Jaffrey, NH · On-site

$100K - $130K/yr

Lead and manage major Global CAPEX process engineering work packages end-to-end, from ideation and ... As a Senior Process Engineer, you understand best engineering practices, unit operations and ...

Ineos

Senior Process Engineer

League City, TX

$125K - $175K/yr

Senior Process Engineer - Capital Projects Job Grade: H35 Salary Range: $125,000-175,000 (Pay is ... Accountability 2: Capital Project Development (FEL1-FEL3) Most important activities Lead frontend ...

INEOS

Senior Process Engineer

League City, TX · On-site

$125K - $175K/yr

Senior Process Engineer - Capital Projects Job Grade: H35 Salary Range: $125,000-175,000 (Pay is ... Accountability 2: Capital Project Development (FEL1-FEL3) Most important activities • Lead ...

Innovar

Senior Process Analyst

Houston, TX · On-site

The Sr. Process Analyst will lead and direct the process team through current state analysis, future state design, and the development and implementation of the new business process. During the ...

Innovar

Senior Process Analyst

Atlanta, GA · On-site

The Sr. Process Analyst will lead and direct the process teamthrough current state analysis, future state design, and the development andimplementation of the new business process. During the current ...

Innovar

Senior Process Analyst

Atlanta, GA · On-site

The Sr. Process Analyst will lead and direct the process team through current state analysis, future state design, and the development and implementation of the new business process. During the ...

htna

Senior Process Engineer

Milwaukee, WI · On-site

$99K - $128K/yr

Senior Process Engineer will collaboratively work with Process Engineers to support production ... Lead and mentor through active engagement, training efforts, lean principles, and adherence to ...

Innovar

The Sr. Process Analyst will lead and direct the process team through current state analysis, future state design, and the development and implementation of the new business process. During the ...

Innovar

Senior Process Analyst

Houston, TX · On-site

The Sr. Process Analyst will lead and direct the process teamthrough current state analysis, future state design, and the development andimplementation of the new business process. During the current ...

Amrize

Senior Process Engineer

Salt Lake City, UT

$101K - $130K/yr

Senior Process Engineer | Req ID: 16166 | HR Contact: Edgar Alexander DERCE MOLINARES | Location ... Lead in the Commissioning, Qualification & Validation (CQV) to ensure effective transition of new ...

Baillow Recruiting LLC

Senior Process Engineer

New London, MN · Hybrid

$104K - $134K/yr

Senior Process Engineer Are you a skilled engineer with a passion for leading complex projects and ... Lead Engineering Efforts: Oversee all aspects of engineering for your assigned projects, including ...

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Senior Process Lead information

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$28K

$112.4K

$188K

How much do senior process lead jobs pay per year?

As of Jun 5, 2026, the average yearly pay for senior process lead in the United States is $112,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $148,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Process Lead, and why are they important?

To thrive as a Senior Process Lead, you need expertise in process improvement methodologies (like Lean or Six Sigma), strong analytical skills, and significant industry experience, often supported by a relevant bachelor's degree. Familiarity with workflow automation tools, process mapping software, and certifications such as Six Sigma Black Belt are commonly required. Outstanding leadership, communication, and problem-solving abilities help you manage teams and drive organizational change. These skills are crucial for effectively optimizing processes, ensuring quality, and delivering measurable business results.

How does a Senior Process Lead typically drive process improvement initiatives within a cross-functional team?

A Senior Process Lead is often responsible for identifying inefficiencies and implementing process improvements by collaborating closely with various departments, such as operations, quality, and IT. They facilitate workshops, lead root cause analyses, and ensure that best practices are standardized across teams. This role requires strong communication skills to align stakeholders, manage change, and track the impact of implemented solutions. Regular reporting and feedback sessions are key aspects of their work, ensuring continuous improvement and organizational alignment.

What is a Senior Process Lead?

A Senior Process Lead is a professional responsible for overseeing and optimizing business processes within an organization. They analyze current workflows, identify areas for improvement, and lead teams in implementing process enhancements to increase efficiency and quality. Typically, Senior Process Leads collaborate with multiple departments, provide training on best practices, and ensure that process changes align with organizational goals. They also monitor performance metrics and drive continuous improvement initiatives.

What is the difference between Senior Process Lead vs Process Engineer?

AspectSenior Process LeadProcess Engineer
CredentialsBachelor's degree in engineering or related field; experience in process managementBachelor's or master's in engineering; focus on process design and optimization
Work EnvironmentLeadership roles in manufacturing, production, or industrial settingsDesign, develop, and optimize manufacturing processes
Industry UsageCommonly found in manufacturing, chemical, and industrial sectorsPrimarily in manufacturing, chemical, and process industries

The Senior Process Lead typically oversees process improvements and manages teams, requiring leadership experience. In contrast, Process Engineers focus on designing and optimizing processes. Both roles are vital in manufacturing industries, but the Senior Process Lead has a broader managerial scope.

More about Senior Process Lead jobs
What cities are hiring for Senior Process Lead jobs? Cities with the most Senior Process Lead job openings:
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Senior Process Lead jobs near you
Infographic showing various Senior Process Lead job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 64% Full Time, and 34% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $112,405 per year, or $54 per hour.

Senior Process Lead

Infosys Limited Digital

The Woodlands, TX • On-site

Full-time

Posted 7 days ago

Job description

Job details
Job Role
Process Lead - US
Work Location
The Woodlands, TX
State / Region / Province
Texas
Country
USA
Domain
Delivery
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
145177BR
Senior Process Lead
This role will serve as the dedicated point of contact for the front-line sales team, ensuring seamless coordination across Order to Cash (O2C) and Store to Fulfill (S2F) processes between offshore and retained teams. You will act as a trusted partner to sales, enabling them to deliver exceptional service to key customers by proactively managing order lifecycle issues, resolving bottlenecks, and ensuring timely communication.
Responsibilities:
  • Work with Sales Team to identify Order to Fulfill strategy for Key Customers
  • Monitor Key Customer Order from Order intake to Fulfillment
  • Track and report priority order fulfillment status.
  • Resolve escalations by coordinating with offshore teams.
  • Lead regular performance reviews and present operational metrics
  • Document tribal knowledge and process exceptions.
  • Coordinate cross-functional issue resolution across CPC & Offshore teams
  • Liaise with internal teams (supply chain, logistics, finance, customer service) to resolve issues impacting customer commitments.
  • Monitor and manage high-priority orders and escalations, ensuring timely resolution and communication.
  • Provide operational insights and data to support sales in customer engagements.
  • Drive continuous improvement by identifying recurring issues and proposing solutions.
Qualifications:
Basic
  • High School Diploma or GED
  • Minimum of 6 years of experience in customer service, order management, logistics coordination, or sales operations.
Preferred:
  • Candidates with experience in managing Key product categories ( eg PE, NAO, Specialty Chem) & experience in managing Rail Freight, Ocean & Trucking (Bulk) transportation.
  • Working knowledge of inventory management, order fulfillment, and logistics workflows
  • Ability to interpret and act on order data, delivery schedules, and customer SLAs.
  • Experience in stakeholder management; collaboration with internal sales teams and support customer-facing roles.
  • Strong verbal and written communication skills.
  • Ability toproactively identify and resolve operational issues & work in a cross-cultural team environment
  • Open to change and continuous learning
  • For APAC- Good communication skills in Mandarin

Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 47 delivery centers in 16 countries spread across 5 continents, with 58,702 employees from 110 nationalities, as of December, 2024.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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