1

Process Engineering Manager Jobs in Delaware (NOW HIRING)

The Technical Area Manager is accountable for driving technical execution, process stability, and ... The role leads the technical team (Process Engineering, Equipment Engineers) and ensures alignment ...

Will report to the production engineering manager and interface with planners, engineers, other ... process improvement initiatives, build strategy requirements, and installation related items. · ...

next page

Showing results 1-20

Process Engineering Manager information

See Delaware salary details

$21K

$122.6K

$190.7K

How much do process engineering manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for process engineering manager in Delaware is $122,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,600.00 and $145,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Engineering Manager, and why are they important?

To thrive as a Process Engineering Manager, you need a solid background in engineering principles, process optimization, and project management, typically supported by a bachelor’s or master’s degree in engineering and relevant experience. Familiarity with Six Sigma, Lean Manufacturing, CAD software, and process simulation tools, as well as certifications like PMP or Six Sigma Black Belt, is often required. Strong leadership, problem-solving, and communication skills help drive continuous improvement and effective team collaboration. These competencies are crucial for enhancing productivity, ensuring quality, and leading successful engineering projects within complex manufacturing environments.

What are some common challenges faced by Process Engineering Managers when leading cross-functional projects?

Process Engineering Managers often encounter challenges such as aligning the priorities of different departments, managing resource constraints, and ensuring clear communication across teams. Navigating varying technical backgrounds and expectations requires strong leadership and problem-solving skills. Building consensus around process improvements and balancing short-term production goals with long-term process optimization are also key aspects of the role. Effective collaboration, adaptability, and proactive stakeholder engagement help overcome these challenges.

What is the difference between Process Engineering Manager vs Process Engineer?

AspectProcess Engineering ManagerProcess Engineer
ResponsibilitiesOversees process development, manages teams, and ensures project successDesigns, tests, and implements manufacturing processes
Required CredentialsBachelor's or Master's in Engineering, often with experience in managementBachelor's in Engineering or related field
Work EnvironmentLeadership roles in manufacturing or chemical plantsHands-on process design and optimization in production settings
Industry UsageCommon in manufacturing, chemical, and oil & gas industriesFound across similar industries, focusing on process development

The Process Engineering Manager typically leads teams and manages projects, requiring leadership skills and experience, while the Process Engineer focuses on designing and optimizing processes. Both roles are essential in manufacturing industries and often share educational backgrounds, but differ in scope and responsibilities.

What does a Process Engineering Manager do?

A Process Engineering Manager oversees the design, implementation, and optimization of manufacturing or production processes within an organization. They lead a team of engineers to improve efficiency, quality, and safety in production methods. Their responsibilities include analyzing workflow, implementing process improvements, managing projects, and ensuring compliance with industry standards. Process Engineering Managers also collaborate with other departments to support product development and cost reduction initiatives.
What are popular job titles related to Process Engineering Manager jobs in Delaware? For Process Engineering Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Process Engineering Manager jobs in Delaware look for? The top searched job categories for Process Engineering Manager jobs in Delaware are:
What cities in Delaware are hiring for Process Engineering Manager jobs? Cities in Delaware with the most Process Engineering Manager job openings:
Remote Engineering Manager - Service Contact Center

Remote Engineering Manager - Service Contact Center

Agilent

Wilmington, DE • Remote

$101K - $178K/yr

Full-time

Posted 14 days ago


Agilent Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

109th of 527 rated manufacturers


Job description

Job Description

Agilent is seeking a Remote Engineering Manager to lead a team of Remote Service Engineers (RSEs) responsible for delivering high-quality remote technical and application support across Agilent's instrument and software portfolio. This role drives customer satisfaction, operational excellence, and revenue growth by enabling fast, accurate issue resolution while developing a high-performing, globally aligned team.

The manager operates within Agilent's Customer Service Organization (CSO), supporting Online Technical Support (OTS) functions and partnering closely with Field Service Engineers (FSEs), Scheduling, and Commercial teams.

Key Responsibilities:

  • Lead, coach, and develop a team of Remote Service Engineers across multiple skill levels (Associate Master)
  • Build a sustainable talent pipeline (entry-level growth, internal promotion, expert retention)
  • Drive employee engagement, retention, and career progression
  • Establish clear performance expectations and conduct regular coaching, case reviews, and development planning
  • Model Agilent Leadership Expectations, fostering a culture of accountability, ownership, and continuous improvement
  • Ensure timely and effective remote resolution of hardware, software, and application issues
  • Drive improvements in case resolution time, first-time fix rates, customer satisfaction / CX feedback
  • Ensure consistent, high-quality customer interactions across phone, email, and digital channels
  • Partner with Field Service and Scheduling teams to ensure seamless customer handoffs
  • Oversee support for Agilent's instrument and software portfolio, including Analytical instrumentation platforms (e.g., LC, GC, spectroscopy, cell analysis, etc.), associated software platforms, applications, and workflows,
  • Ensure team capability across hardware troubleshooting, software diagnostics, scientific application support
  • Drive knowledge management (IKB, documentation, standard solutions)
  • Own team performance against key KPIs
  • Ensure consistent CRM usage and case documentation standards
  • Identify trends and implement corrective actions to improve performance
  • Support revenue and commercial success
  • Drive process improvement and transformation
  • Ensure cross functional collaboration
Qualifications

Bachelor's or master's Degree or University Degree or equivalent plus directly relevant experience as a manager, supervisor and/or individual contributor.
Requires proven skills in leading/managing the execution of processes, projects and tactics.

Experience with SAP CRM, C4C, Sinch or similar tools preferred.

Additional Details

La fourchette salariale au Canada de ce poste est de 101,184.00$ a 178,500.00$ CA par an, et le titulaire est admissible a des primes, a des actions et a des avantages sociaux. Nos fourchettes salariales sont determinees en fonction du role, du niveau et de l'emplacement. A l'interieur de la fourchette, la remuneration individuelle est determinee par le lieu de travail et d'autres facteurs, notamment les competences liees a l'emploi, l'experience et les etudes ou la formation pertinentes. Au cours du processus d'embauche, un recruteur peut fournir des renseignements sur l'echelle salariale particuliere d'un lieu de travail donne. Vous trouverez des renseignements complementaires a https://careers.agilent.com/locations/americas/canada.This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least July 3, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $111,840.00 - $209,700.00/yr USD in the US, or $101,184.00 - $178,500.00/yr CAD in Canada, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: 10% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

What Agilent Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom