The Associate Director, BPO, partners closely with various process stakeholders to ensure alignment of people, process and technology and are responsible for the performance of Clinical Sciences' key ...
The Associate Director, BPO, partners closely with various process stakeholders to ensure alignment of people, process and technology and are responsible for the performance of Clinical Sciences' key ...
Process Management Associate, Provider Operations
Dallas, TX · Remote
$87K - $114K/yr
We're hiring a Process Management Associate to join our Network Operations Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...
Process Management Associate, Provider Operations
Dallas, TX · Remote
$87K - $114K/yr
We're hiring a Process Management Associate to join our Network Operations Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...
The first step in this program is approximately 12 months long, with a review process requiring re-application offering the potential for an additional 2 years in the program. Employees in this ...
The first step in this program is approximately 12 months long, with a review process requiring re-application offering the potential for an additional 2 years in the program. Employees in this ...
Process Management Associate, Provider Operations
Atlanta, GA · On-site
$87K - $114K/yr
We're hiring a Process Management Associate to join our Network Operations Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...
Process Management Associate, Provider Operations
Atlanta, GA · On-site
$87K - $114K/yr
We're hiring a Process Management Associate to join our Network Operations Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...
Principal Process Associate (Intelligent Automation Engineer) Capital One is seeking a motivated professional for a Principal Process Associat e position on the Finance Product and Data Solutions ...
Principal Process Associate (Intelligent Automation Engineer) Capital One is seeking a motivated professional for a Principal Process Associat e position on the Finance Product and Data Solutions ...
Principal Process Associate (Intelligent Automation Engineer) Capital One is seeking a motivated professional for a Principal Process Associat e position on the Finance Product and Data Solutions ...
Principal Process Associate (Intelligent Automation Engineer) Capital One is seeking a motivated professional for a Principal Process Associat e position on the Finance Product and Data Solutions ...
Associate Director, Business Process Owner
North Chicago, IL · On-site
$141K/yr
The Associate Director, BPO, partners closely with various process stakeholders to ensure alignment of people, process and technology and are responsible for the performance of Clinical Sciences' key ...
Associate Director, Business Process Owner
North Chicago, IL · On-site
$141K/yr
The Associate Director, BPO, partners closely with various process stakeholders to ensure alignment of people, process and technology and are responsible for the performance of Clinical Sciences' key ...
Principal Process Associate (Intelligent Automation Engineer) Capital One is seeking a motivated professional for a Principal Process Associat e position on the Finance Product and Data Solutions ...
Principal Process Associate (Intelligent Automation Engineer) Capital One is seeking a motivated professional for a Principal Process Associat e position on the Finance Product and Data Solutions ...
Process Engineering Associate I/II, Oncology
Menlo Park, CA · On-site
$104K/yr
We are looking for a Process Engineering Associate to join our growing superstar Process Engineering team in support of clinical patient testing in our high throughput CLIA lab. The PEA I is ...
Process Engineering Associate I/II, Oncology
Menlo Park, CA · On-site
$104K/yr
We are looking for a Process Engineering Associate to join our growing superstar Process Engineering team in support of clinical patient testing in our high throughput CLIA lab. The PEA I is ...
Complete pre-registration process for ambulatory clinics. Required Qualifications: Insurance Processing Associate * High school education or equivalent required. * Minimum of two years post-secondary ...
Complete pre-registration process for ambulatory clinics. Required Qualifications: Insurance Processing Associate * High school education or equivalent required. * Minimum of two years post-secondary ...
Principal Associate, Process Manager - Small Business Bank Retail Bank Product Operations team is seeking a high performing Principal Process Manager that will serve as the subject matter expert on ...
Principal Associate, Process Manager - Small Business Bank Retail Bank Product Operations team is seeking a high performing Principal Process Manager that will serve as the subject matter expert on ...
FLEX Director, Business Process
Bethesda, MD · On-site
$61 - $81.15/hr
The Flex Director, Business Process is a key member of the Associate Experience + Business Process (AX+ BP) team within the Business Transformation Office (BTO), reporting to the Senior Director of ...
FLEX Director, Business Process
Bethesda, MD · On-site
$61 - $81.15/hr
The Flex Director, Business Process is a key member of the Associate Experience + Business Process (AX+ BP) team within the Business Transformation Office (BTO), reporting to the Senior Director of ...
The Flex Director, Business Process is a key member of the Associate Experience + Business Process (AX+ BP) team within the Business Transformation Office (BTO), reporting to the Senior Director of ...
The Flex Director, Business Process is a key member of the Associate Experience + Business Process (AX+ BP) team within the Business Transformation Office (BTO), reporting to the Senior Director of ...
The Syndication Loan Process Associate is to ensure the timely and accurate operation and administration process of syndicated loan and standby letter of credit transactions originated by the Front ...
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Returns Processing Associate Responsibilities : The Returns processing associate will manage and ... Receive, inspect, and process incoming product returns from customers to determine the condition ...
Quick apply
Returns Processing Associate Responsibilities : The Returns processing associate will manage and ... Receive, inspect, and process incoming product returns from customers to determine the condition ...
Returns Processing Associate
Edison, NJ · On-site
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Returns Processing Associate Responsibilities : The Returns processing associate will manage and ... Receive, inspect, and process incoming product returns from customers to determine the condition ...
Returns Processing Associate
Edison, NJ · On-site
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Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Quick apply
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Quick apply
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Process Associate information
See salary details
$19.23 - $20.54
4% of jobs
$20.54 - $21.85
3% of jobs
$21.85 - $23.16
1% of jobs
$23.16 - $24.48
1% of jobs
$24.48 - $25.79
10% of jobs
$25.79 - $27.10
5% of jobs
$27.13 is the 25th percentile. Wages below this are outliers.
$27.10 - $28.41
11% of jobs
The median wage is $29.67 / hr.
$28.41 - $29.72
15% of jobs
$29.72 - $31.03
15% of jobs
$31.91 is the 75th percentile. Wages above this are outliers.
$31.03 - $32.34
14% of jobs
$32.34 - $33.65
20% of jobs
$19
$29
$33
How much do process associate jobs pay per hour?
What is the work of a process associate?
What are the key skills and qualifications needed to thrive as a Process Associate, and why are they important?
What jobs pay 4000 a week without a degree?
What is the difference between Process Associate vs Customer Service Executive?
| Aspect | Process Associate | Customer Service Executive |
|---|---|---|
| Primary Role | Supports business processes, data entry, and operations | Handles customer inquiries, complaints, and support |
| Work Environment | Back-office, process-driven | Front-office, client-facing |
| Required Skills | Attention to detail, process knowledge, basic IT skills | Communication skills, problem-solving, patience |
| Industry Usage | BPO, finance, healthcare, IT | BPO, retail, telecom, banking |
While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.
What is a processing associate?
How much do process associates make in the US?
What are Process Associates?
What does a typical day look like for a Process Associate, and how do they interact with other team members?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
AbbVie rating
8.6
Based on 98 frontline employees who took The Breakroom Quiz
13th of 73 rated pharmaceutical
Job description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Purpose:
The Clinical Sciences Business Process Office (BPO) is comprised of Business Process Owners (BPOs) who
are accountable for the definition, health, and performance of Clinical Sciences' key end-to-end processes.
The Associate Director, BPO, partners closely with various process stakeholders to ensure alignment of
people, process and technology and are responsible for the performance of Clinical Sciences' key end-toend
processes in realizing their objectives as measured by process indicators and are empowered to
identify and champion improvements.
Responsibilities:
Accountable for oversight and process-related decision-making associated with assigned
processes
Facilitation and strategic management of process performance and reporting routines
Documentation of end-to-end process requirements (policy, process, and procedures)
Collaborate with stakeholders to maintain training curricula related to the end-to-end process
Monitor and report process performance against performance measures and specification limits
Establish the process strategy, strategic objectives and gap-closing roadmap
Identify, define, and prioritize process improvement opportunities
Oversee investigations and Action Plans from inspection findings, audit observations and
exceptions
Perform periodic process health checks and managing remediation plans
Maintain awareness of all relevant regulations and monitoring changes in regulatory intelligence
Bachelor's degree required; masters preferred
Master of Business Administration (MBA) preferred
Lean Six Sigma and/or Lean certification desired
6 years process management and/or continuous improvement experience required
Previous experience as a Process Owner and/or Value Stream Manager preferred
Strong relationship management skills, emotional intelligence and communication skills required
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
About AbbVie
Sourced by ZipRecruiter
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube, and LinkedIn.
Industry
Scientific research and development services
Company size
10,000+ Employees
Headquarters location
North Chicago, IL, US
Year founded
2013