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Process Associate Jobs in New York (NOW HIRING)

NY State Solar

Processing Associate

New York, NY · On-site

$24 - $27/hr

As a Processing Associate, you will: • Generate, review, and ... process customer contracts, home improvement agreements, and service agreements accurately and ...

HR NOW (2)

Returns Processing Associate

Edison, NJ

$16/hr

Returns Processing Associate Responsibilities : The Returns processing associate will manage and ... Receive, inspect, and process incoming product returns from customers to determine the condition ...

City of New York

Associate Contract Specialist

Manhattan, NY · On-site

$100K - $125K/yr

... for: - Processing procurements for services, goods and construction in an accurate and timely ... ASSOCIATE CONTRACT SPECIALIST - 40562 Qualifications 1. A baccalaureate degree from an accredited ...

City of New York

Associate Contract Specialist

Manhattan, NY · On-site

$100K - $125K/yr

... for: - Processing procurements for services, goods and construction in an accurate and timely ... ASSOCIATE CONTRACT SPECIALIST - 40562 Qualifications 1. A baccalaureate degree from an accredited ...

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Process Associate information

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$21

$31

$36

How much do process associate jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for process associate in New York is $31.93, according to ZipRecruiter salary data. Most workers in this role earn between $29.71 and $35.48 per hour, depending on experience, location, and employer.

What is the work of a process associate?

A process associate is responsible for executing and monitoring specific business processes to ensure efficiency and accuracy. They often handle data entry, process documentation, and quality checks, using tools like ERP or CRM systems, and may work in shifts depending on the organization’s needs.

What are the key skills and qualifications needed to thrive as a Process Associate, and why are they important?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What are the skills for a process associate?

A process associate typically needs strong attention to detail, good communication skills, and proficiency in data entry and basic computer applications like MS Office. Analytical thinking, problem-solving abilities, and the ability to follow standard operating procedures are also important. Familiarity with industry-specific tools or software may enhance performance in this role.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are Process Associates?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a typical day look like for a Process Associate, and how do they interact with other team members?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.
What are the most commonly searched types of Process jobs in New York? The most popular types of Process jobs in New York are:
What are popular job titles related to Process Associate jobs in New York? For Process Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Process Associate jobs in New York look for? The top searched job categories for Process Associate jobs in New York are:
What cities in New York are hiring for Process Associate jobs? Cities in New York with the most Process Associate job openings:
Process Associate jobs near you
Infographic showing various Process Associate job openings in New York as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $66,404 per year, or $31.9 per hour.

Operation Service Department-Consumer Residential Mortgage Loan Processing Associate

Bank of China

Manhattan, NY

$90K/yr

Other

Posted 25 days ago

Job description

Consumer Residential Mortgage Loan Process Associate

The Consumer Residential Mortgage Loan Process Associate is to ensure the timely and accurate operation and administration process of consumer mortgage loan transactions and administration originated by the Front Business Line, review loan transaction request is performed and align with the Bank's procedures, policy guidelines, standards, and regulatory requirements.

Responsibilities

Consumer Residential Mortgage Transaction/Administration (80%)

  • Perform review of loan, credit financing document, interest rate modification, Flood and Insurance, Appraisal documents, and amortization schedule against financing documents and internal credit approvals.
  • Timely track and process disbursements of flood search fees, real estate tax service fees, appraisal fees, Timely assess and process insurance payment for premium held by the Bank.
  • Verify escrow of flood insurance premium for properties located in flood area upon receipt of the Determination form identified by third party vendor.
  • Create and maintain payment, real estate, and insurance tax Files.
  • Review end of day reconciliation to ensure all related transactions are processed.
  • Prepare mortgage payment schedule.
  • Prepare monthly LTV report to Queens Branch.
  • Monitor payment status of monthly loan payment and, quarterly and semi-annual real estate tax payment. Investigate and provide report finding of non-payment to Front Business Line.
  • Monthly monitoring insurance policy expiry status reported by DCT. Follow up for updated Flood, Appraisal, and Insurance policies.
  • Report to Front Business Line on overdue payments.
  • Process balance confirmations per customer's request.

Risk Management/Compliance/Internal Audit (20%)

  • Understand and comply with the Bank's procedures, policies, standards, and regulatory requirements.
  • Assist to update procedure to reflect current workflow process and regulatory updates.
  • Periodic review of IRS Publication of Home Mortgage Interest Deduction to assess any changes on current requirements.
  • Conduct flood search and maintain the original copy of the Flood Determination Form for regulatory review.
  • Prepare Annual Escrow Disclosure Statement and Year End escrow Statement.
  • Ensure CFBP Mortgage Servicing Rules (Consumer Lending Compliance) are current and update Policy & Procedure Manual.
  • Review Form 1098 Mortgage Interest Statement on an annual basis.
  • Alert of any suspicious items and report to BSA Officer of the Front Business Line.
Qualifications
  • Bachelor's degree required
  • Experience in banking and financing is highly preferred
  • Understanding of different types of mortgage lending structure, review flood & tax policies, reconciliation of payments and basic accounting principles required
Pay Range

Actual salary is commensurate with candidate's relevant years of experience, skillset, education and other qualifications.

USD $42,000.00 - USD $90,000.00 /Yr.

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