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Process Associate Jobs in New York (NOW HIRING)

Oscar Health

Associate, Process Improvement

New York, NY · Hybrid

$93K - $122K/yr

We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...

Oscar Health

Associate, Process Improvement

New York, NY · Hybrid

$93K - $122K/yr

We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...

Oscar Health

Associate, Process Improvement

New York, NY · On-site

$93K - $122K/yr

We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...

TJX Companies

Backroom Processing Associate

Parsippany, NJ

$15.92 - $16.42/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Backroom Processing Associate

Parsippany, NJ

$15.92 - $16.42/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Backroom Processing Associate

Parsippany, NJ · On-site

$15.92 - $16.42/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

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How much do process associate jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for process associate in New York is $31.93, according to ZipRecruiter salary data. Most workers in this role earn between $29.71 and $35.48 per hour, depending on experience, location, and employer.

What is the work of a process associate?

A process associate is responsible for executing and monitoring specific business processes to ensure efficiency and accuracy. They often handle data entry, process documentation, and quality checks, using tools like ERP or CRM systems, and may work in shifts depending on the organization’s needs.

What are the key skills and qualifications needed to thrive as a Process Associate, and why are they important?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What are the skills for a process associate?

A process associate typically needs strong attention to detail, good communication skills, and proficiency in data entry and basic computer applications like MS Office. Analytical thinking, problem-solving abilities, and the ability to follow standard operating procedures are also important. Familiarity with industry-specific tools or software may enhance performance in this role.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are Process Associates?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a typical day look like for a Process Associate, and how do they interact with other team members?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.
What are the most commonly searched types of Process jobs in New York? The most popular types of Process jobs in New York are:
What are popular job titles related to Process Associate jobs in New York? For Process Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Process Associate jobs in New York look for? The top searched job categories for Process Associate jobs in New York are:
What cities in New York are hiring for Process Associate jobs? Cities in New York with the most Process Associate job openings:
Process Associate jobs near you
Infographic showing various Process Associate job openings in New York as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $66,404 per year, or $31.9 per hour.
Associate, Process Improvement

Associate, Process Improvement

Oscar Health

New York, NY • Hybrid

$93K - $122K/yr

Other

PTO

Posted 11 days ago

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

226th of 260 rated insurance

Job description

Hi, we're Oscar. We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

You will work with business and technical stakeholders to solve operational problems, improve internal workflows, and represent service-delivery needs in company-wide projects. You will support the design, optimization, and implementation of processes to guide efficiency, reduce member/provider friction, and support technology modernization. This requires conducting root-cause analysis, documenting requirements, building project plans, analyzing performance metrics, and managing change across multiple projects simultaneously.

You will report into the Product Implementation Manager.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $93,600 - $122,850 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities:

  • Lead the end-to-end management of operational improvements and workflow optimization projects, driving collaboration, seamless adoption and completion.
  • Improve readiness for strategic implementations and technology launches by developing training materials, creating clear communications, and updating internal knowledge management repositories to minimize colleague friction.
  • Partner with business owners to implement scalable procedural countermeasures that eliminate immediate process breaks and replace manual workarounds.
  • Mentor team members and promote colleagues' growth
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 3+ years of work experience in Health insurance, Health System, or related field
  • 2+ years of experience with end-to-end project management
  • 2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures
  • A bachelor's degree or 3+ years commensurate experience

Bonus points:

  • Bachelor's degree in Engineering, Business Administration, or other related field
  • Lean Six Sigma Green Belt certification or higher
  • 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
  • 1+ years of experience using AI tools to guide process optimization, task automation, or analytical insights.

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