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Process Associate Jobs in Brooklyn, NY (NOW HIRING)

Jobtailor

Associate, Process Associate

Manhattan, NY · On-site

$85 - $125/hr

* Document and maintain processes, procedures, and workflow diagrams within a central repository * Assist in developing, testing, and implementing quality controls and process controls * Develop ...

New

Oscar Health

Associate, Process Optimization

New York, NY · Hybrid

$96K - $127K/yr

We're hiring an Associate, Process Optimization to join our Eligibility and Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless ...

Oscar Health

Associate, Process Optimization

New York, NY · Hybrid

$96K - $127K/yr

We're hiring an Associate, Process Optimization to join our Eligibility and Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless ...

Oscar Health

Associate, Process Optimization

New York, NY · On-site

$96K - $127K/yr

We're hiring an Associate, Process Optimization to join our Eligibility and Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless ...

HR NOW (2)

Returns Processing Associate

Edison, NJ · On-site

$16/hr

Returns Processing Associate Responsibilities : The Returns processing associate will manage and ... Receive, inspect, and process incoming product returns from customers to determine the condition ...

Rapnet

Diamond Processing Associate

Manhattan, NY · On-site

$55 - $75/hr

Diamond Processing Associate Full-Time | In-House | New York, NY A leading auction house in New ... Receive and process incoming diamond inventory for upcoming auctions * Maintain accurate tracking ...

Rapaport

Diamond Processing Associate

Manhattan, NY · On-site

Receive and process incoming diamond inventory for upcoming auctions Maintain accurate tracking of all inventory using internal databases and systems Assist in catalog creation, ensuring precise and ...

Rapaport

Diamond Processing Associate

Manhattan, NY · On-site

Diamond Processing Associate Full-Time | In-House | New York, NY A leading auction house in New ... Receive and process incoming diamond inventory for upcoming auctions • Maintain accurate tracking ...

Rapaport

Diamond Processing Associate

Manhattan, NY · On-site

$55K - $60K/yr

Diamond Processing Associate Full-Time | In-House | New York, NY A leading auction house in New ... Receive and process incoming diamond inventory for upcoming auctions • Maintain accurate tracking ...

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All JobsProcess Associate JobsProcess Associate Jobs in Brooklyn, NY

Process Associate information

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How much do process associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for process associate in Brooklyn, NY is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $28.56 and $34.13 per hour, depending on experience, location, and employer.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support systems can influence how stressful the role feels for an individual.

Is a process associate job entry level?

A process associate position is often considered entry-level, suitable for candidates with basic skills in data entry, process management, or customer service. Many employers provide on-the-job training, and a high school diploma or equivalent is typically sufficient to start in this role.

What are popular job titles related to Process Associate jobs in Brooklyn, NY?

For Process Associate jobs in Brooklyn, NY, the most frequently searched job titles are:

What job categories do people searching Process Associate jobs in Brooklyn, NY look for?

The top searched job categories for Process Associate jobs in Brooklyn, NY are:

What cities near Brooklyn, NY are hiring for Process Associate jobs?

Cities near Brooklyn, NY with the most Process Associate job openings:

Process Associate jobs near you
Infographic showing various Process Associate job openings in Brooklyn, NY as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,822 per year, or $30.7 per hour.

Associate, Process Associate

Jobtailor

Manhattan, NY • On-site

$85 - $125/hr

Other

Posted 3 days ago

New

Job description

  • Document and maintain processes, procedures, and workflow diagrams within a central repository
  • Assist in developing, testing, and implementing quality controls and process controls
  • Develop, maintain, and monitor performance metrics
  • Coordinate process updates and improvements
  • Ensure control documentation aligns with processes and procedures
  • Provide input for capacity planning and skills matrix planning; lead quarterly employee updates
  • Lead tactical continuous improvement initiatives based on frontline operational knowledge
  • Identify, prioritize, and implement process enhancements improving efficiency and employee and customer experiences
  • Partner with the Business Process Analyst on enterprise-level strategic initiatives
  • Facilitate Problem Solving sessions and monitor Problem tracker updates
  • Maintain active proficiency in electronic payment processing
  • Process incoming and/or outgoing wire, ACH, or billpay transactions
  • Process returns, recalls, and disputes as applicable
  • Research and resolve incoming calls and email questions regarding policies and procedures while maintaining service levels
  • Contribute to audit responses, compliance testing and remediation planning, RSA's, AT 501, TPRM updates, statistical reporting reviews, and business continuity planning
  • Develop and maintain system/application expertise to support operations, development, training, and customer relations
  • Investigate non-critical production issues and assist with problem resolution
  • Perform or coordinate staff training for new systems or enhancements
  • Establish working relationships with CTS, FNIT, Product, Audit, FNO Risk and Compliance, Financial Crimes, and other organizational partners
Requirements
  • Bachelor's degree in business-related field or 3+ years 3-5 years of production processing experience with demonstrated process improvement results
  • Experience maintaining process documentation and ensuring version control
  • Ability to monitor process performance metrics and identify improvement opportunities
  • Strong analytical skills for root cause analysis and problem-solving
  • Excellent written and verbal communication skills for training staff and coordinating with stakeholders
  • Ability to facilitate cross-functional meetings and process improvement sessions
  • Proven track record of building professional working relationships across departments
  • Demonstrated ability to escape issues appropriately and follow escalation protocols
  • Experience with process mapping tools and workflow documentation
  • General knowledge of banking regulations and compliance requirements
  • Project management experience with ability to manage multiple competing priorities
  • Strong attention to detail for maintaining accurate controls documentation alignment
Core Competencies

Demonstrates expertise in process documentation, performance metrics monitoring, and continuous improvement initiatives. Proficient in facilitating cross-functional collaboration and maintaining compliance with banking regulations.

Highest-signal resume keywords
  • Process Documentation
  • Performance Metrics Monitoring
  • Root Cause Analysis
  • Process Mapping Tools
  • Project Management
Hard Skills
  • Process Improvement
  • Quality Control Implementation
  • Capacity Planning
  • Statistical Reporting
  • Workflow Documentation
  • Electronic Payment Processing
  • Problem Resolution
  • Training Coordination
  • Audit Compliance
  • Control Documentation
Soft Skills
  • Analytical Skills
  • Written Communication
  • Verbal Communication
  • Relationship Building
  • Facilitation Skills
Industry Keywords
  • Banking Regulations
  • Compliance Requirements
  • Continuous Improvement
  • Business Continuity Planning
  • Production Processing
Tools & Technologies
  • Process Mapping Tools
  • Workflow Documentation Software
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