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Problem Resolution Coordinator Jobs (NOW HIRING)

TekSynap

Problem Support Manager

Ashburn, VA · On-site

Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of ...

Alignment Healthcare

Resolution Specialist-2

... coordination. This role serves as a frontline problem solver ensuring member concerns related to ... Resolution Specialists fully own assigned cases from intake through closure, ensuring members feel ...

TekSynap

Problem Support Manager

Ashburn, VA

Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of ...

TekSynap

Problem Support Manager

Ashburn, VA · On-site

Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of ...

TekSynap

Problem Support Manager

Ashburn, VA

Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of ...

TekSynap

Problem Support Manager

Springfield, VA · On-site

Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of ...

CareConnect

Service Coordinator

Greenvale, NY · On-site

$21 - $26.50/hr

Coordinates and facilitates the delivery of multiple services offered to Health Plan members across ... Excellent interpersonal, oral and written communications skills and problem resolution skills ...

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How much do problem resolution coordinator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for problem resolution coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What are Problem Resolution Coordinators?

Problem Resolution Coordinators are professionals who manage and resolve issues or complaints within an organization, often acting as a liaison between customers, clients, or departments. Their primary responsibility is to identify problems, analyze their root causes, and implement effective solutions to ensure customer satisfaction and operational efficiency. They document cases, follow up with stakeholders, and strive to prevent similar issues in the future. Strong communication, analytical, and interpersonal skills are essential for success in this role.

What is the difference between Problem Resolution Coordinator vs Customer Service Representative?

AspectProblem Resolution CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; certifications in customer service or problem-solvingHigh school diploma; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing rolesCall centers, retail, or online support environments
Employer & Industry UsageTech, telecom, utilities, and service industriesRetail, hospitality, telecom, and service sectors
Common Search & ComparisonFocuses on resolving complex issues and coordinating solutionsHandles general customer inquiries and basic problem-solving

The Problem Resolution Coordinator typically manages complex issues requiring coordination across teams, while Customer Service Representatives handle routine inquiries and basic support. Both roles are essential in customer support but differ in scope and complexity.

How does a Problem Resolution Coordinator typically collaborate with other departments to resolve customer issues?

Problem Resolution Coordinators regularly work cross-functionally, partnering with teams such as customer service, operations, and technical support to investigate and resolve complex customer concerns. They act as a central point of contact, gathering necessary information from various departments to identify root causes and develop effective solutions. Strong communication and organizational skills are essential, as coordinators must keep all parties informed and ensure resolutions are implemented in a timely manner. This collaborative approach not only resolves immediate issues but also helps prevent similar problems in the future.

What are the key skills and qualifications needed to thrive as a Problem Resolution Coordinator, and why are they important?

To thrive as a Problem Resolution Coordinator, you need strong analytical abilities, customer service experience, and a high school diploma or equivalent, with some roles requiring additional business or administrative education. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Excellent communication, conflict resolution, and organizational skills help you efficiently address issues and maintain positive client relationships. These competencies are essential for quickly resolving problems, ensuring customer satisfaction, and supporting smooth business operations.
What cities are hiring for Problem Resolution Coordinator jobs? Cities with the most Problem Resolution Coordinator job openings:
What are the most commonly searched types of Problem Resolution jobs? The most popular types of Problem Resolution jobs are:
What states have the most Problem Resolution Coordinator jobs? States with the most job openings for Problem Resolution Coordinator jobs include:
Infographic showing various Problem Resolution Coordinator job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.
Purchase Order Coordinator

Purchase Order Coordinator

Designer Eyes Inc

Fort Lauderdale, FL • On-site

$20 - $27/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 2 days ago

Job description

Designer Eyes is growing and looking to hire an Operations & Logistics Coordinator!


Responsibilities include:
1) Supporting the retail business via creation, transmission, tracking and monitoring of all purchase orders
2) Establishing and maintaining a strong relationship with vendors; communicating with vendors regularly to ensure accuracy of product-related data, order transmission, and timely delivery of goods
3) Analyzing data and KPIs and making recommendations related to inventory management and core replenishment
4) Thinking outside of the box and presenting ideas to optimize operations, cost-savings, and problem resolution
Requirements:
1) 3+ years of retail inventory management/operations experience
2) Strong interpersonal, problem-solving, and analytical skills
3) Advanced Excel skills (v-lookup, pivot tables, etc.)


Benefits:

1) Health, dental, vision, life insurance

2) Vacation & sick days

3) Paid holidays


Salary commensurate on experience

Apply