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A+ Consulting

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Printer Support Technician

Longview, TX · On-site

$19.48/hr

Major state government agency in Gregg County seeks Copier/Printer Equipment Coordinator to support maintenance of copier/duplicator/scanner office equipment. This position requires extensive travel ...

A+ Consulting

Printer Support Technician

Longview, TX · On-site

Texas Health and Human Services in Gregg County seeks Copier/Printer Equipment Coordinator to support maintenance of copier/duplicator/scanner office equipment. This position requires extensive ...

AllRight Jobs Inc

Printer Support ARJ/279

Lincoln, NE · On-site

$16 - $20/hr

Temporary - Shift: 8:00 AM to 05:00 PM - Assist with equipment fleet refresh, specifically printers and copiers - Push and move new equipment into designated locations for installation - Remove old ...

TEKsystems

IT Printer Technician

New Haven, CT

$25 - $30/hr

Needs 3-4 years of prior printer support, O365 environment support (prior experience supporting Ricoh and Kyocera printers is a major PLUS)!!! *** Description The Printing and Publishing is a ...

TEKsystems

IT Printer Technician

New Haven, CT · On-site

Needs 3-4 years of prior printer support, O365 environment support (prior experience supporting Ricoh and Kyocera printers is a major PLUS)!!! *** Description The Printing and Publishing is a ...

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Printer Support information

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How much do printer support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for printer support in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.12 per hour, depending on experience, location, and employer.

What is a printer support specialist?

Printer Support specialists are professionals who assist users with installing, configuring, troubleshooting, and maintaining printers and related equipment. They provide technical support to resolve issues such as connectivity problems, print quality errors, and hardware malfunctions. These specialists may work remotely or on-site, helping both individuals and organizations ensure their printing devices operate smoothly. Their responsibilities often include updating drivers, performing routine maintenance, and advising on printer selection and setup.

What skills and qualifications are needed to thrive as a printer support specialist?

To thrive as a Printer Support specialist, you need strong troubleshooting skills, a solid understanding of printer hardware and software, and typically a background in IT or technical support. Familiarity with printer management software, network configurations, and common operating systems is essential, and certifications like CompTIA A+ can be beneficial. Excellent communication, patience, and problem-solving abilities help in resolving issues efficiently and supporting users of varying technical backgrounds. These skills are crucial for minimizing downtime, ensuring smooth operations, and providing effective customer service in any organization.

What are common challenges faced in a printer support role, and how are they typically addressed?

In a Printer Support role, professionals often encounter challenges such as diagnosing complex hardware malfunctions, resolving network connectivity issues, and managing compatibility problems with various operating systems. These challenges are typically addressed by using troubleshooting tools, referencing detailed manufacturer documentation, and collaborating closely with IT teams or end users to gather information about the issues. Staying current with firmware updates and regularly participating in training sessions also helps Printer Support specialists effectively handle new models and evolving technology. Strong communication skills are essential, as much of the work involves guiding users through technical solutions in a clear and supportive manner.

What is the difference between Printer Support vs Printer Technician?

AspectPrinter SupportPrinter Technician
CredentialsBasic IT certifications, technical support trainingTechnical certifications, hardware repair training
Work EnvironmentHelp desks, call centers, remote supportOn-site repair, hardware troubleshooting
Employer & IndustryIT service providers, office environmentsPrinter manufacturers, repair shops
Common Search/ComparisonCustomer support, troubleshootingHardware repair, maintenance

Printer Support primarily focuses on assisting users with printer issues through remote or help desk support, while Printer Technicians perform hands-on hardware repairs and maintenance. Both roles require technical knowledge, but Printer Technicians typically have more specialized hardware skills and work directly on devices, whereas Printer Support emphasizes troubleshooting and customer service.

More about Printer Support jobs

What states have the most Printer Support jobs?

States with the most job openings for Printer Support jobs include:

What job categories do people searching Printer Support jobs look for?

The top searched job categories for Printer Support jobs are:

Printer Support jobs near you
Infographic showing various Printer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Printer Support Technician

Longview, TX • On-site

A+ Consulting
Recruiting and Staffing Services • 11 - 50 employees
Learn more about A+ Consultingexternal

$19.48/hr

Temporary

Medical, Dental

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Major state government agency in Gregg County seeks Copier/Printer Equipment Coordinator to support maintenance of copier/duplicator/scanner office equipment.

This position requires extensive travel across various Texas HHS Sites

This position covers the following cities in Texas:
Corsicana, Athens, Atlanta, Canton, Carthage, Clarksville, Daingerfield, Gilmer, Henderson, Linden, Longview, Marshall, Mount Pleasant, Mount Vernon, New Boston, Paris, Pittsburg, Quitman, Sulphur Springs, and Texarkana. Obviously, the DCA won't go to all locations every day. They might only go to some sites once a month.

ESSENTIAL FUNCTIONS:

  • Client Relationship Management: Serve as the primary customer contact for equipment support and service Coordinate Move/Add/Change (MAC) process
  • Provide on-going end user training on equipment
  • Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. Break-fix activities account for 70% of role responsibilities.
  • Provide IP address support
  • Perform basic equipment problem diagnosis
  • Point of contact for equipment removal and delivery for onsite support
  • Contact service as required (Xerox and 3rd party)
  • Utilize Xerox web-based applications as required to include Service Call Handling
  • Accurate call reporting on Equipment in Xerox designated systems
  • Download and install printer drivers on end-user equipment
  • Perform printer mapping to PC as required
  • Escalate printer network issues to appropriate resource
  • Physical as well as remote device management and control
  • Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc)
  • Monitor/apply current software updates/patches
  • On site contact for remote solve resolutions requiring technical expertise
  • Perform remote device monitoring and remote solve (Xerox Device Management)

SKILLS:

  • Lift and move up to 50 pounds
  • Basic Equipment problem solving and diagnosis per training provided
  • Customer problem resolution including escalation as required
  • 1-2 years relevant experience resolving customer and equipment printing issues

EDUCATION: Minimum High School diploma or equivalent

Company Description

About A+
Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.
Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting!
A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.