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Printer Support Jobs (NOW HIRING)

Support users with printing, scanning, faxing, and document workflow issues. * Respond to service tickets and provide timely resolution of printer-related incidents. * Maintain accurate service ...

Posted today

Support users with printing, scanning, faxing, and document workflow issues. * Respond to service tickets and provide timely resolution of printer-related incidents. * Maintain accurate service ...

Posted today

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State Government Agency in Gregg County seeks Copier/Printer Equipment Coordinator to support maintenance of copier/duplicator/scanner office equipment. This position requires extensive travel across ...

Printer Support ARJ/279

Lincoln, NE · On-site

$16 - $20/hr

Temporary - Shift: 8:00 AM to 05:00 PM - Assist with equipment fleet refresh, specifically printers and copiers - Push and move new equipment into designated locations for installation - Remove old ...

Needs 3-4 years of prior printer support, O365 environment support (prior experience supporting Ricoh and Kyocera printers is a major PLUS)!!! *** Description The Printing and Publishing is a ...

Posted today

Needs 3-4 years of prior printer support, O365 environment support (prior experience supporting Ricoh and Kyocera printers is a major PLUS)!!! *** Description The Printing and Publishing is a ...

New

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Perform desktop imaging using MDT, LTI, ZTI procedures * Assist with printer support for HP, Canon, Toshiba models * Deliver excellent interpersonal and customer service to end-users * Maintain ...

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Printer Support information

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How much do printer support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for printer support in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.12 per hour, depending on experience, location, and employer.

What are common challenges faced in a printer support role, and how are they typically addressed?

In a Printer Support role, professionals often encounter challenges such as diagnosing complex hardware malfunctions, resolving network connectivity issues, and managing compatibility problems with various operating systems. These challenges are typically addressed by using troubleshooting tools, referencing detailed manufacturer documentation, and collaborating closely with IT teams or end users to gather information about the issues. Staying current with firmware updates and regularly participating in training sessions also helps Printer Support specialists effectively handle new models and evolving technology. Strong communication skills are essential, as much of the work involves guiding users through technical solutions in a clear and supportive manner.

What skills and qualifications are needed to thrive as a printer support specialist?

To thrive as a Printer Support specialist, you need strong troubleshooting skills, a solid understanding of printer hardware and software, and typically a background in IT or technical support. Familiarity with printer management software, network configurations, and common operating systems is essential, and certifications like CompTIA A+ can be beneficial. Excellent communication, patience, and problem-solving abilities help in resolving issues efficiently and supporting users of varying technical backgrounds. These skills are crucial for minimizing downtime, ensuring smooth operations, and providing effective customer service in any organization.

What is the difference between Printer Support vs Printer Technician?

AspectPrinter SupportPrinter Technician
CredentialsBasic IT certifications, technical support trainingTechnical certifications, hardware repair training
Work EnvironmentHelp desks, call centers, remote supportOn-site repair, hardware troubleshooting
Employer & IndustryIT service providers, office environmentsPrinter manufacturers, repair shops
Common Search/ComparisonCustomer support, troubleshootingHardware repair, maintenance

Printer Support primarily focuses on assisting users with printer issues through remote or help desk support, while Printer Technicians perform hands-on hardware repairs and maintenance. Both roles require technical knowledge, but Printer Technicians typically have more specialized hardware skills and work directly on devices, whereas Printer Support emphasizes troubleshooting and customer service.

What is a printer support specialist?

Printer Support specialists are professionals who assist users with installing, configuring, troubleshooting, and maintaining printers and related equipment. They provide technical support to resolve issues such as connectivity problems, print quality errors, and hardware malfunctions. These specialists may work remotely or on-site, helping both individuals and organizations ensure their printing devices operate smoothly. Their responsibilities often include updating drivers, performing routine maintenance, and advising on printer selection and setup.
More about Printer Support jobs
What cities are hiring for Printer Support jobs? Cities with the most Printer Support job openings:
What states have the most Printer Support jobs? States with the most job openings for Printer Support jobs include:
Infographic showing various Printer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Printer Support Technician

A+ Consulting, Inc.

Montgomery, AL • On-site

Contractor

Posted 14 days ago


Job description

Major healthcare company seeks Printer Support Technician to support maintenance of copier/duplicator/scanner office equipment. 

This position involves driving a personal vehicle to nearby facilities for equipment support.

ESSENTIAL FUNCTIONS:
  • Client Relationship Management: Serve as the primary customer contact for equipment support and service Coordinate Move/Add/Change (MAC) process
  • Provide on-going end user training on equipment
  • Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. Break-fix activities account for 70% of role responsibilities.
  • Provide IP address support
  • Perform basic equipment problem diagnosis
  • Point of contact for equipment removal and delivery for onsite support
  • Contact service as required (Xerox and 3rd party)
  • Utilize Xerox web-based applications as required to include Service Call Handling
  • Accurate call reporting on Equipment in Xerox designated systems
  • Download and install printer drivers on end-user equipment
  • Perform printer mapping to PC as required
  • Escalate printer network issues to appropriate resource
  • Physical as well as remote device management and control
  • Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc)
  • Monitor/apply current software updates/patches 
  • On site contact for remote solve resolutions requiring technical expertise
  • Perform remote device monitoring and remote solve
SKILLS:
  • Lift and move up to 50 pounds
  • Basic Equipment problem solving and diagnosis per training provided
  • Customer problem resolution including escalation as required
  • 1-2 years relevant experience resolving customer and equipment printing issues
EDUCATION: Minimum High School diploma or equivalent

Education:Employment Type: CONTRACTOR