Job Summary:
MDAEdge is a company seeking a Printer Technician to manage service requests and printer supply deliveries. The role involves working with Ricoh printers, requiring driving to various locations, and handling technical support tasks related to printers.
Responsibilities:
โข Driving: This does require driving a personal vehicle for service call visits and toner/ supplies delivery.
โข You will be responsible for Checking Service Now Tickets and Answering Phone Calls to respond to service requests and Printer Supply deliveries on a day-to-day basis.
โข This position is working with Ricoh Printers, this involves moving desktop printers, delivering toner and other consumable parts throughout an entire hospital system to include remote clinics.
โข Lots of Walking required, Lifting up to 50 lbs.
โข Required, driving a personal vehicle to remote locations required.
Qualifications:
Required:
โข High School Diploma (or equivalent) with additional education preferred
โข IT Help Desk Support experience (application & hardware support)
โข Technical Training & Certifications: Client Certifications
โข Excellent customer service skills
โข Good project management skills and ability to prioritize tasks
โข Strong technical knowledge of network and site-specific printers, and company products
โข Driving a personal vehicle for service call visits and toner/supplies delivery
โข Lifting up to 50 lbs
โข Walking required
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.