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Practice Manager Jobs in Rochester, NY (NOW HIRING)

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Practice Manager information

See Rochester, NY salary details

$39K

$71K

$114K

How much do practice manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for practice manager in Rochester, NY is $71,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $77,900.00 per year, depending on experience, location, and employer.

What is a practice manager?

Practice Managers are professionals responsible for overseeing the daily operations of medical or healthcare practices. They handle administrative tasks such as staffing, budgeting, compliance with healthcare regulations, and patient scheduling. Their role ensures the smooth functioning of the practice, allowing healthcare providers to focus on patient care. Practice Managers also play a key role in improving efficiency, enhancing patient experience, and maintaining financial health within the organization.

What does a practice manager do?

As a practice manager, you manage the responsibilities of day-to-day operations for a medical practice. Your duties may include training new staff members, creating the shift schedule, supervising your staff, ensuring that they maintain compliance with privacy standards, ordering supplies, monitoring medical equipment for maintenance needs, and reviewing billing, income, budget, and other financial tasks. You may work directly with patients and aim to improve an office's efficiency and quality of care. A practice manager may also act as a human resources office for the practice. You can find practice manager opportunities at hospitals, diagnostic imaging centers, and private practices.

What are the key skills and qualifications needed to thrive as a practice manager, and why are they important?

To thrive as a Practice Manager, you need strong organizational, leadership, and financial management skills, typically backed by a degree in healthcare administration or business. Familiarity with practice management software, electronic health records (EHR), and relevant certifications like Certified Medical Practice Executive (CMPE) is often expected. Exceptional communication, problem-solving, and interpersonal skills help you effectively lead teams and manage patient relations. These skills and qualities are vital for efficient clinic operations, regulatory compliance, and high-quality patient care.

What are some common challenges a practice manager faces when overseeing a healthcare team, and how can they be addressed?

Practice Managers often encounter challenges such as balancing administrative duties with staff management, ensuring compliance with healthcare regulations, and maintaining patient satisfaction. These challenges can be addressed by implementing efficient scheduling systems, fostering open communication among team members, and staying updated on industry standards. Regular training and clear delegation of responsibilities also help streamline operations and improve team morale, ultimately leading to a more effective and supportive work environment.

What is the difference between Practice Manager vs Office Manager?

AspectPractice ManagerOffice Manager
CredentialsHealthcare or industry-specific certifications often preferredGeneral administrative or business certifications
Work EnvironmentMedical clinics, dental offices, or healthcare practicesVarious industries, including corporate, legal, or medical offices
Employer & Industry UsageUsed in healthcare settings to oversee practice operationsCommon across multiple industries managing office functions
Primary FocusManaging clinical staff, patient flow, and healthcare complianceManaging administrative staff, office procedures, and daily operations

While both roles involve overseeing office functions, Practice Managers focus on healthcare-specific operations, patient care, and compliance, whereas Office Managers handle general administrative tasks across various industries. The choice depends on the industry and specific operational needs.

Do you have to have a degree to be a practice manager?

A practice manager typically does not need a formal degree but should have relevant experience in healthcare administration, management, or related fields. Many employers value certifications such as Certified Medical Practice Executive (CMPE) or similar credentials, along with strong organizational and leadership skills.

What are the duties of a practice manager?

A practice manager oversees the daily operations of a healthcare or professional practice, including managing staff, scheduling, patient or client relations, and ensuring compliance with regulations. They often handle budgeting, billing, and administrative tasks, and may use practice management software to streamline processes.

What qualifications do I need to be a practice manager?

Practice managers typically need a combination of education and experience, often requiring a bachelor's degree in healthcare administration, business, or a related field. Relevant skills include leadership, organizational abilities, and knowledge of healthcare regulations and billing systems; some roles may also prefer professional certifications such as Certified Medical Manager (CMM) or Fellow of the American College of Medical Practice Executives (FACMPE).
More about Practice Manager jobs

What are the most commonly searched types of Practice jobs in Rochester, NY?

The most popular types of Practice jobs in Rochester, NY are:

What job categories do people searching Practice Manager jobs in Rochester, NY look for?

The top searched job categories for Practice Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Practice Manager jobs?

Cities near Rochester, NY with the most Practice Manager job openings:

Practice Manager jobs near you
Infographic showing various Practice Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $71,046 per year, or $34.2 per hour.

Regional Clinical Operations Manager

Town Square Health

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

About Town Square Health
Town Square Health is reimagining what healthcare can be. We're building a first-of-its-kind value-based care model with a singular mission: to set the gold standard for how Americans experience healthcare. Our primary care locations offer comprehensive primary care with coordinated specialty support for Medicare-eligible patients, and we're growing fast, with expansion into multiple markets on the horizon. If you're bold, collaborative, and driven to make a real difference in people's lives, we'd love to have you on our team!
The Opportunity
This is not a traditional operations role.
Town Square Health is opening its first primary care center in Rochester in Fall 2026. The Regional Clinical Operations Manager is the person who makes sure the clinical operations model works in practice - not just on paper.
This is primarily an architecture role. You will design the workflows and operational standards that govern how care is delivered across our Rochester centers, and build the playbooks that scale as we expand. Day-to-day execution lives with each center's Nurse Practice Manager; you are building what they execute against.
Your RN background is central to how this role works. It gives you the clinical grounding to design systems that hold up in a real care environment - and your license will see use. This role includes direct clinical work when the center needs it, keeping you close enough to patient care that your operational decisions stay grounded in reality. You will also be Town Square Health's primary source of frontline operations intelligence, translating what's actually happening in the centers into input that makes central teams smarter about how they build.
You'll have the opportunity to:
  • Design the clinical operations model for our Rochester centers from the ground up
  • Build the playbooks and standards that will scale as we expand into new markets
  • Serve as the critical link between what's happening at the frontline and how central teams build and improve
  • Lead hiring and onboarding of future Nurse Practice Managers as we grow across the Rochester/WNY region
  • Stay close to patient care through hands-on clinical work that keeps your operational decisions grounded in reality

What You'll Do
You'll split your focus between building the systems that govern how care is delivered and staying close enough to the ground to know when those systems need to change. This role requires both the discipline to design at scale and the humility to keep learning from what's actually happening in the clinic.
Clinical Operations Design & Standards
  • Design and maintain the clinical operations implementation model for Town Square Health's Rochester centers: workflows, clinical protocols, scheduling standards, after-hours coverage protocols, and more
  • Build and lead the continuous quality improvement infrastructure for center operations, including the measurement systems and improvement loops that keep standards high as we scale

Operational Intelligence & Central Team Partnership
  • Serve as the primary source of ground-level insight for central teams - translate what's actually happening in the centers into structured input for technology, population health, and operations
  • Identify where tools, workflows, and system configurations don't match center reality, and drive the changes needed to close those gaps
  • Represent clinical operations in technology build-out including EHR configuration, product development, and facility planning

Nurse Practice Manager Hiring & Onboarding
  • Lead hiring and onboarding of future Nurse Practice Managers and other staff as Town Square Health expands across the Rochester/WNY region
  • Build the training and onboarding framework that sets new clinical staff up to succeed and ensures consistency across centers

Clinical Coverage
  • Maintain active RN licensure and expect to use it - this role includes hands-on clinical work when the center needs it, including supporting the care team and backfilling the Nurse Practice Manager during PTO or staffing transitions

Who You Are
You're a builder with clinical roots. You're energized by the challenge of designing systems that work in a real care environment - not just in a slide deck - and you have the operational instincts to know the difference. You can move between the details of a clinical workflow and the bigger picture of how it fits into a scalable model, and you communicate clearly across both clinical and non-clinical audiences.
You're self-directed and comfortable owning a function with limited oversight. You don't wait for structure to be handed to you - you build it. And you stay curious about what's actually happening at the frontline, because that's what makes everything else better.
Most importantly, you believe healthcare can be better - and you want to be part of the team proving it.
Qualifications
  • Active RN license required
  • 3+ years in healthcare operations or clinical program design, with direct experience building systems, not just running them
  • Proven ability to translate clinical priorities into operational workflows and standards
  • Strong analytical communicator: comfortable synthesizing frontline observations into clear, actionable input for non-clinical audiences
  • Experience working across clinical and non-clinical stakeholders
  • Self-directed; able to own a function with limited oversight and build structure in ambiguous environments

Strong Pluses
  • Experience in a value-based care, ACO, or capitated primary care environment
  • Familiarity with Athena or comparable EHR systems
  • Background in continuous quality improvement methodologies
  • Experience hiring or managing Nurse Practice Managers or similar clinical staff
  • Pre-launch or startup experience

What We Offer
  • Starting salary range of 100-120k, commensurate with experience
  • Comprehensive benefits package (medical, dental, vision, 401K)
  • Opportunity to build something from the ground up
  • Direct impact on patient care and outcomes
  • High visibility and influence in a growing organization
  • Collaborative, mission-driven team

Equal Opportunity Employer
Town Square Health is proud to be an equal opportunity employer. We believe that diverse perspectives and backgrounds make our team stronger and our mission more powerful. We welcome and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. At Town Square Health, everyone belongs.

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