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Development Coordinator - Database Administration
Position Summary
The Development Coordinator supports the success of the Development team by managing gift processing, fundraising data, and reporting systems while ensuring an excellent donor experience. This role serves as the primary administrator for Raiserโs Edge NXT and digital giving platforms, maintains data integrity and reporting accuracy, and partners closely with Finance on reconciliation, audits, and pledge collection. The ideal candidate is highly detailโoriented, systemsโsavvy, and comfortable managing multiple revenue streams.
Key Responsibilities
- Serve as lead administrator for Raiserโs Edge NXT and digital giving platforms, ensuring accurate gift entry, data integrity, and adherence to best practices and internal controls
- Manage gift processing, acknowledgments, donor invoicing, pledge tracking, and reconciliation in partnership with Development and Finance
- Support monthโend, fiscal yearโend close, and annual audit processes
- Maintain donor records, online giving forms, queries, reports, acknowledgment templates, and mailing lists
- Prepare segmented lists and reports for events, appeals, stewardship, and solicitations
- Oversee ongoing database maintenance, proactively identifying improvements and resolving system issues
- Respond to donor inquiries regarding gift history, receipts, and statements
- Provide reporting, analysis, and data support to the Development team as needed
- Participate in departmental meetings and collaborate across teams
Work Schedule
- Hybrid role: minimum 3 days per week in the office, 2 days remote
- Ability to attend occasional events or meetings outside regular business hours
Qualifications
- Bachelorโs degree or equivalent professional experience strongly preferred
- 5+ years of experience with fundraising databases and gift processing
- Blackbaud Raiserโs Edge NXT experience required (certification a plus)
- Strong organizational, project management, and data reconciliation skills
- Ability to manage multiple priorities, meet deadlines, and maintain confidentiality
- Advanced Excel skills and proficiency in MS Office
- Clear communicator with the ability to translate technical data for nonโtechnical users
- Collaborative, proactive, and solutionsโoriented mindset