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Police Front Desk Jobs (NOW HIRING)

Front Desk Manager

Hollywood, FL

$15.50 - $20/hr

Respond to any mechanical, medical or police emergencies and assist as necessary. * Report to the ... Front Desk Staff Schedule: Thursday-Monday 2:00pm - 11:00pm What We Offer: As a full-time non ...

Front Desk Agent Job Category: Employee Requisition Number: FRONT015744 Posted: May 27, 2026 ... Call police or fire departments in cases of emergency, such as fire or presence of unauthorized ...

Police Cadet

Haslett, MI ยท On-site

$16/hr

Our police cadets work the front desk and are responsible for the following duties: DUTIES * Office and clerical duties * Equipment and facility maintenance * Routine police service requests at the ...

Our police cadets work the front desk and are responsible for the following duties: DUTIES * Office and clerical duties * Equipment and facility maintenance * Routine police service requests at the ...

Front Desk Agent

Miami, FL

$13.75 - $17.25/hr

The front desk team member provides information and resources for residents and guests to have a ... Call police or fire departments in cases of emergency, such as fire or presence of unauthorized ...

The front desk team member provides information and resources for residents and guests to have a ... Call police or fire departments in cases of emergency, such as fire or presence of unauthorized ...

Front Desk Agent

Miami, FL

$13.75 - $17.25/hr

The front desk team member provides information and resources for residents and guests to have a ... Call police or fire departments in cases of emergency, such as fire or presence of unauthorized ...

Front Desk Agent

Highland Beach, FL ยท On-site

$13.25 - $16.75/hr

The front desk team member provides information and resources for residents and guests to have a ... Call police or fire departments in cases of emergency, such as fire or presence of unauthorized ...

The front desk team member provides information and resources for residents and guests to have a ... Call police or fire departments in cases of emergency, such as fire or presence of unauthorized ...

Front Desk Agent

Miami, FL ยท On-site

$13.75 - $17.50/hr

... front desk team member provides information and resources for residents and guests to have a ... Call police or fire departments in cases of emergency, such as fire or presence of unauthorized ...

Front Desk Agent

Aventura, FL ยท On-site

$19/hr

The front desk team member provides information and resources for residents and guests to have a ... Call police or fire departments in cases of emergency, such as fire or presence of unauthorized ...

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Police Front Desk information

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$9

$15

$20

How much do police front desk jobs pay per hour?

As of May 29, 2026, the average hourly pay for police front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Police Front Desk Officer, and why are they important?

To thrive as a Police Front Desk Officer, you need a solid understanding of law enforcement procedures, strong customer service skills, and often a high school diploma or equivalent. Familiarity with incident reporting software, radio communication systems, and basic office tools like Microsoft Office is typically expected. Excellent interpersonal skills, patience, and the ability to remain calm under pressure are essential soft skills for this role. These skills ensure efficient handling of public inquiries, accurate record-keeping, and effective support to both the community and police operations.

What are some typical challenges faced by Police Front Desk staff when assisting the public, and how are they addressed?

Police Front Desk staff often encounter a wide range of inquiries and situations, from routine requests for information to emotionally charged incidents. Common challenges include managing distressed or upset individuals, prioritizing urgent matters, and ensuring accurate documentation of reports. These challenges are typically addressed through clear communication, de-escalation techniques, and strong organizational skills. Additionally, front desk staff receive training in customer service, conflict resolution, and confidentiality to help them effectively support both the public and law enforcement personnel.

What are Police Front Desk staff responsible for?

Police Front Desk staff are the first point of contact at a police station for members of the public. They handle a range of duties, including receiving reports of incidents or crimes, answering queries, providing information about police services, and directing people to the appropriate departments or officers. They may also process paperwork, manage lost and found property, and assist with administrative tasks. Their role is crucial in ensuring efficient communication between the public and police officers and in maintaining a welcoming and organized front office.

What is the difference between Police Front Desk vs Police Dispatcher?

AspectPolice Front DeskPolice Dispatcher
Primary RoleGreeting visitors, handling administrative tasks, and providing information at police stationsReceiving emergency calls, dispatching officers, and coordinating responses
Work EnvironmentPolice stations, administrative officesDispatch centers, emergency communication rooms
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, communication and multitasking skills

While both roles support police operations, the Police Front Desk focuses on administrative and visitor services within police stations, whereas the Police Dispatcher handles emergency calls and dispatches officers. Both positions require strong communication skills and are essential for effective law enforcement operations.

More about Police Front Desk jobs
What cities are hiring for Police Front Desk jobs? Cities with the most Police Front Desk job openings:
What states have the most Police Front Desk jobs? States with the most job openings for Police Front Desk jobs include:
Infographic showing various Police Front Desk job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

$20/hr

Full-time

Posted 6 days ago


Job description

The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Shift: Monday-Friday 7:00AM-3:30PM
Duties and Essential Functions
  • Greet all guests in a standing upright position as they enter the community, maintaining the highest quality of
    customer service.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft
    and maintain security of premises. All "check-in" policies and procedures must be followed without any
    exceptions.
  • Coordinate with office administrative staff to maintain and update all unit owner information in the computer database.
  • Utilize proper phone etiquette for all incoming and outgoing phone calls to residents. All calls should be
    clear and in a professional manner. Take the caller's information down for reference and follow up.
  • Report any violations of the Rules and Regulations that are noticed at any time.
  • Observe precautions required to protect Residents, guests, and property, and report damage, theft, and found
    articles to supervisors.
  • Maintain the "key" control system and ensure that all keys are locked and accounted for at all times.
  • Be familiar with the fire alarm system operations and report all incidents to management.
  • Call the police or fire departments in cases of emergency, such as fire or the presence of unauthorized persons.
  • Follow the Standard Operating Procedures/protocols regarding emergency response, coordinating with
    Management, Chief Engineer, or Fire Rescue / Police services.
  • Write pass-down reports of daily activities and irregularities, such as equipment or property damage, theft, presence of
    unauthorized persons, or unusual occurrences.
  • Process all incoming packages for the residents to receive and prepare for resident pickup.
  • Send email communication/alerts to the residents as instructed or needed.

Work Environment
The working environment will be indoors and will require team members to stand and move around frequently. Lift packages under 50 lbs to organize them on shelving.
Physical Demands
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 30 pounds or less. The position requires manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions and procedures. The employee must also be able to detect auditory and/or visual emergency alarms. The noise level in the work environment is usually low to moderate.
Position Type/Expected Hours of Work
The property will determine the days and hours of work. This schedule may change to accommodate the property's business needs.
Required Education and Experience
  • High school diploma or GED; some college preferred
  • Must be familiar with using computer software to perform various tasks and must demonstrate organizational skills, excellent interpersonal skills, and strong communication skills
  • Minimum six months of related experience and/or training.
  • Literate in English required
  • Previous work experience in the hospitality industry is highly preferred

Position Supervision
Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.