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Police Front Desk Jobs in Virginia (NOW HIRING)

Hotel - Front Desk Agent

Alexandria, VA · On-site

$16 - $17.50/hr

Call emergency services or police when needed. * Know how to respond the right way in an emergency ... How to Apply Come to the front desk in person: Days Inn 110 S Bragg St Alexandria, VA 22312 or call ...

Hotel Front Desk Agent

Alexandria, VA · On-site

$15.25 - $19.25/hr

Call emergency services or police when needed. Know how to respond the right way in an emergency ... How to Apply Come to the front desk in person: Days Inn 110 S Bragg St Alexandria, VA 22312 or call ...

Police Citizen Aide II

Fairfax, VA · On-site

$50K - $88K/yr

Contacts police departments, local and out-of-state, concerning outstanding warrants ... Responds to front desk inquires by retrieving case records, etc., in an expeditious manner;

New

Concierge

Lynchburg, VA · On-site

$13 - $15/hr

Maintain clean, organized, professional workspace at the front desk * Orders office and medical ... State Police background check that is free from barrier offenses * A current Tuberculosis screening ...

Maintain clean, organized, professional workspace at the front desk * Orders office and medical ... State Police background check that is free from barrier offenses * A current Tuberculosis screening ...

Police Front Desk information

What is a police front desk?

Police Front Desk staff are the first point of contact at a police station for members of the public. They handle a range of duties, including receiving reports of incidents or crimes, answering queries, providing information about police services, and directing people to the appropriate departments or officers. They may also process paperwork, manage lost and found property, and assist with administrative tasks. Their role is crucial in ensuring efficient communication between the public and police officers and in maintaining a welcoming and organized front office.

What are the key skills and qualifications needed to thrive as a police front desk officer?

To thrive as a Police Front Desk Officer, you need a solid understanding of law enforcement procedures, strong customer service skills, and often a high school diploma or equivalent. Familiarity with incident reporting software, radio communication systems, and basic office tools like Microsoft Office is typically expected. Excellent interpersonal skills, patience, and the ability to remain calm under pressure are essential soft skills for this role. These skills ensure efficient handling of public inquiries, accurate record-keeping, and effective support to both the community and police operations.

What are some typical challenges faced by police front desk staff when assisting the public, and how are they addressed?

Police Front Desk staff often encounter a wide range of inquiries and situations, from routine requests for information to emotionally charged incidents. Common challenges include managing distressed or upset individuals, prioritizing urgent matters, and ensuring accurate documentation of reports. These challenges are typically addressed through clear communication, de-escalation techniques, and strong organizational skills. Additionally, front desk staff receive training in customer service, conflict resolution, and confidentiality to help them effectively support both the public and law enforcement personnel.

What is the difference between Police Front Desk vs Police Dispatcher?

AspectPolice Front DeskPolice Dispatcher
Primary RoleGreeting visitors, handling administrative tasks, and providing information at police stationsReceiving emergency calls, dispatching officers, and coordinating responses
Work EnvironmentPolice stations, administrative officesDispatch centers, emergency communication rooms
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, communication and multitasking skills

While both roles support police operations, the Police Front Desk focuses on administrative and visitor services within police stations, whereas the Police Dispatcher handles emergency calls and dispatches officers. Both positions require strong communication skills and are essential for effective law enforcement operations.

Infographic showing various Police Front Desk job openings in Virginia as of August 2026, with employment types broken down into 67% Full Time, 31% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Hotel - Front Desk Agent

Bragg Hospitality

Alexandria, VA • On-site

$16 - $17.50/hr

Full-time

Posted 24 days ago


Job description


About the Job
We're looking for a friendly, reliable Front Desk Agent to be the face of our hotel. You'll welcome guests, run the front desk, help drive sales, and keep the property running smoothly. Your day-to-day tasks include the following, and may include other duties as needed.
What You'll Do
Guest Service

  • Greet every guest warmly and help with whatever they need.
  • Check in with guests often to make sure they're happy with their stay.
  • Handle guest problems calmly and do your best to make things right.
Front Desk

  • Run the front desk — check-ins, check-outs, renewals, reservations, property tours, and sales events.
  • Answer guest calls and requests quickly.
  • Follow all hotel policies correctly, every time.
  • Write down your work in the right log, the way policy requires.

Safety

  • Keep the building and everyone in it safe. Call emergency services or police when needed.
  • Know how to respond the right way in an emergency.
  • Inspect rooms and public areas daily to meet company and brand standards.
Extra Support

  • Help with the hotel's laundry — sort, wash, dry, and fold sheets and towels, and keep the laundry room clean.
  • Learn the jobs of other non-manager staff and cover those duties when needed.

Shift Rules
  • You must stay on-site for your whole shift until someone comes to relieve you.
What You Need
  • Good communication with guests and staff.
  • Able to stay calm and handle conflict and stress.
  • Comfortable with sales and talking money with guests.
  • Able to read and follow written steps and procedures.
  • Quick to adapt when the day changes and solve problems on the spot.
Please Note
This list covers your main duties but is not limited to what's above. You may be asked to help with other tasks as needed.
How to Apply
Come to the front desk in person:
Days Inn
110 S Bragg St
Alexandria, VA 22312
or call us at 703 354 4950
Ask for the manager.