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Medical Desk Jobs in Virginia (NOW HIRING)

Medix

Medical Front Desk Admin

Vienna, VA · On-site

$18 - $25/hr

Job Summary Our client is seeking a Medical Front Desk Specialist to join their team. The primary responsibilities of this role include checking patients in and out, managing appointments, verifying ...

Virginia Heart

Front Desk Medical Receptionist

Fairfax, VA · On-site

$21 - $25/hr

At Virginia Heart, we are seeking friendly, dependable, and enthusiastic Front Desk Medical Receptionist to provide daily administrative and customer service support to medical office operations at ...

Virginia Heart

Front Desk Medical Receptionist

Reston, VA · On-site

$21 - $25/hr

At Virginia Heart, we are seeking friendly, dependable, and enthusiastic Front Desk Medical Receptionist to provide daily administrative and customer service support to medical office operations at ...

Family Medical Care Of Smithfield P

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Receptionist Front Desk

Smithfield, VA · On-site

$16 - $17/hr

Experience in medical receptionist duties is a plus but not required. * Proficiency in Microsoft ... Desk Receptionist.

Family Medical Care Of Smithfield P

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Receptionist Front Desk

Smithfield, VA · On-site

$16 - $17/hr

Experience in medical receptionist duties is a plus but not required. * Proficiency in Microsoft ... Desk Receptionist.

Virginia Heart

Front Desk Medical Receptionist

Fairfax, VA · On-site

$21 - $25/hr

At Virginia Heart, we are seeking friendly, dependable, and enthusiastic Front Desk Medical Receptionist to provide daily administrative and customer service support to medical office operations at ...

Virginia Heart

Front Desk Medical Receptionist

Reston, VA · On-site

$21 - $25/hr

At Virginia Heart, we are seeking friendly, dependable, and enthusiastic Front Desk Medical Receptionist to provide daily administrative and customer service support to medical office operations at ...

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Medical Desk information

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How much do medical desk jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for medical desk in Virginia is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.62 and $19.17 per hour, depending on experience, location, and employer.

What is a medical desk?

Medical desk jobs typically refer to administrative positions in healthcare settings such as hospitals, clinics, or doctors' offices. These roles involve tasks like scheduling appointments, managing patient records, answering phones, verifying insurance, and assisting both patients and medical staff with clerical needs. Medical desk staff play a crucial role in ensuring the smooth operation of healthcare facilities, often serving as the first point of contact for patients. Strong organizational and communication skills are important for success in these positions.

What are the key skills and qualifications needed to thrive as a medical desk professional, and why are they important?

To thrive as a Medical Desk professional, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance billing platforms is often required. Excellent communication, multitasking, and customer service skills help you interact effectively with patients and healthcare staff. These skills ensure efficient office operations, accurate patient information handling, and a positive experience for both patients and the clinical team.

What are some common challenges faced by medical desk professionals, and how can they be effectively managed?

Medical Desk professionals often juggle multiple responsibilities such as scheduling appointments, managing patient records, and handling inquiries, which can lead to periods of high stress and frequent interruptions. Effective time management and strong organizational skills are essential to manage these demands. Building familiarity with electronic health record (EHR) systems and maintaining clear communication with both healthcare staff and patients can also help streamline tasks and reduce errors. Many employers provide on-the-job training and mentorship to help new staff adapt quickly and feel supported.

What is the difference between Medical Desk vs Medical Assistant?

AspectMedical DeskMedical Assistant
CertificationsNone required, often on-the-job trainingCertified or trained through accredited programs
Work EnvironmentReception areas, administrative officesClinics, hospitals, outpatient facilities
Primary ResponsibilitiesScheduling, patient check-in, administrative tasksClinical tasks, patient care, assisting healthcare providers
Industry UsageAdministrative support in healthcare settingsDirect patient care and clinical support

Medical Desk roles focus on administrative and clerical tasks within healthcare facilities, often requiring minimal formal certification. Medical Assistants perform both administrative and clinical duties, usually with certification or training, and work directly with patients in clinical settings. While both roles support healthcare operations, Medical Desk positions are more administrative, whereas Medical Assistants are involved in patient care activities.

How do I become a medical desk with no experience?

To become a medical desk clerk with no experience, focus on developing strong organizational and communication skills, and consider completing a relevant certification or training program. Entry-level positions often require basic computer proficiency and a high school diploma or equivalent. Gaining familiarity with medical terminology and office software can improve your chances of securing the role.

Is a medical desk a good career?

A medical desk role typically involves administrative tasks such as scheduling, patient record management, and insurance processing in healthcare settings. It can be a stable career with opportunities for advancement and requires strong organizational and communication skills, often supported by familiarity with electronic health records systems. Job satisfaction depends on individual preferences for administrative work and the work environment.

What are popular job titles related to Medical Desk jobs in Virginia?

For Medical Desk jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Medical Desk jobs in Virginia look for?

The top searched job categories for Medical Desk jobs in Virginia are:

What cities in Virginia are hiring for Medical Desk jobs?

Cities in Virginia with the most Medical Desk job openings:

Medical Desk jobs near you
Infographic showing various Medical Desk job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,630 per year, or $18.6 per hour.

Medical Front Desk Representative

Alexandria, VA • On-site

Neighborhood Health
See more jobs at Neighborhood Healthexternal

$17.25 - $20.50/hr

Other

Re-posted 11 days ago

Job description

PRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs.
Demonstrates commitment to Neighborhood Health's mission of improving health and advancing health equity in Alexandria, Arlington, and Fairfax by providing access to high-quality primary care regardless of ability to pay.
DUTIES/ RESPONSIBILITIES: (Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job).
  • Greets patients, families, and visitors in a courteous, friendly, and professional manner
  • Effectively utilizes the Electronic Medical Record (EMR) to register new patients and updates existing patient information including demographics, rendering provider, eligibility & insurance information, pharmacy, and other required fields
  • Provides patient forms and other necessary documents and then check them over to ensure that required fields are completed appropriately
  • Answer telephones promptly ensuring that all in-coming lines are always covered
  • Verifies patient eligibility and insurance coverage prior to every visit
  • Collects co-pays or deductibles prior to the patient being seen by the provider per established policies and procedures.
  • Informs patient of their outstanding balance, noted in the EMR, collect said balance, and issue receipts when payment are collected
  • Provides excellent customer service, handle patient complaints or escalate to Front Desk Representative III and/or Office Manager
  • Act as a liaison for patients and staff with questions or concerns related to mobile applications including Healow and/or other services offered by Neighborhood Health in lieu of Front Desk Lead and Office Manager
  • Works closely with Medical and Nursing staff to ensure smooth patient flow and cut down on wait time
  • Provides patients with support and guidance as needed
  • Maintains patient waiting areas, office files, and front-desk areas in a manner that is consistently organized, neat and welcoming throughout the day
  • Attends scheduled staff meeting and other meetings as needed
  • Adheres to Neighborhood Health Policies and Procedure
  • Maintain confidentiality of all patient records (HIPAA compliance)
OTHER DUTIES:
  • Assists with developing, coordinating, and/or recommending improvements in program area
  • May be assigned to various projects to advance the development or program area
  • May be asked to assist during weekend or evening
  • May be assigned to other office locations
  • Able to work under minimal supervision
  • Other duties may be assigned
QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS:
  • High school graduate/GED with a minimum of 2 years' experience in customer service or administrative work in medical office settings
  • Ability to relate to patients, through familiarity with medical terminology
  • Demonstrated ability to build and maintain good customer rapport
  • Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base
  • Experience with information technology, electronic health records, medical records, culturally diverse populations, and care of underserved populations
  • Knowledge of the local healthcare environment
  • Bilingual in English and Spanish preferred

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