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Apartment Complex Front Desk Jobs (NOW HIRING)

Madison Apartment

Front Desk Attendant

Conshohocken, PA · On-site

$12.75 - $16.50/hr

At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive ... Position: Front Desk Attendant We are seeking an enthusiastic and customer-focused Front Desk ...

Madison Apartment

Front Desk Attendant

Conshohocken, PA · On-site

$12.75 - $16.50/hr

At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive ... Position: Front Desk Attendant We are seeking an enthusiastic and customer-focused Front Desk ...

tlc

Front Desk

Meridian, ID · On-site

$18/hr

... family and apartment homes, and a full range of services and care - from independent living to ... our Front Desk team stays extremely busy! The ideal candidate will: * Be committed to and ...

Stratton Amenities

Front Desk Receptionist

Dallas, TX · On-site

$14.75 - $19/hr

Stratton Amenities provides luxury, hotel-style front desk and concierge services to upscale apartment and condominium communities. Our focus is simple: delivering a professional, welcoming, and ...

tlc

Front Desk

Meridian, ID · On-site

$18/hr

... family and apartment homes, and a full range of services and care - from independent living to ... our Front Desk team stays extremely busy! The ideal candidate will: * Be committed to and ...

tlc

Front Desk

Meridian, ID · On-site

$18/hr

... family and apartment homes, and a full range of services and care - from independent living to ... our Front Desk team stays extremely busy! The ideal candidate will: * Be committed to and ...

Westchester Country Club

Seasonal Front Desk

Rye, NY · On-site

$18/hr

Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring a seasonal Front Desk Attendant to ...

Touchmark

Front Desk

Meridian, ID · On-site

$18/hr

... and apartment homes, and a full range of services and care - from independent living to assisted ... our Front Desk team stays extremely busy! The ideal candidate will: * Be committed to and ...

f305

Front Desk Attendant, Parc Meridian

Alexandria, VA · On-site

$20 - $22.50/hr

We are seeking a part-time Front Desk Attendant to oversee the front desk operations at one of our luxury apartment communities in Alexandria VA. The hours will be Saturday and Sunday, 9:00 am - 5:00 ...

ImmaCare Inc.

Front Desk Attendant

Hartford, CT · On-site

$13 - $17/hr

The Casa Front Desk Attendants are the front-line staff working with tenants, employees, and visitors of our Casa de Francisco apartment building. Attendants deliver our services in a non-judgmental ...

CNIC Careers

Front Desk Associate

Williamsburg, VA · On-site

$17.25/hr

... townhomes, duplexes, mobile homes, hotels, apartments, and yurts), and/or campgrounds ... Knowledge of daily front desk operations of a hotel or RV Parks. * Knowledge of basic principles ...

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Apartment Complex Front Desk information

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How much do apartment complex front desk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for apartment complex front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the main responsibilities of an apartment complex front desk staff member?

An Apartment Complex Front Desk staff member is responsible for greeting residents and visitors, answering questions, managing mail and package deliveries, and assisting with maintenance requests. They often handle phone calls, coordinate with property management, and help enforce building security policies. Their role is essential in providing excellent customer service and ensuring the smooth operation of the apartment complex's daily activities.

What are the key skills and qualifications needed to thrive as an apartment complex front desk attendant, and why are they important?

To excel as an Apartment Complex Front Desk attendant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management software, telephone systems, and security protocols is typically required. Outstanding customer service, problem-solving abilities, and effective communication set top performers apart in this role. These skills ensure efficient operations, resident satisfaction, and a safe, welcoming environment within the apartment complex.

What are some common challenges faced by front desk staff at an apartment complex, and how can they be managed?

Front desk staff at apartment complexes often encounter challenges such as handling resident complaints, managing high visitor traffic, and juggling multiple tasks simultaneously. Effective communication skills, strong organizational habits, and a calm demeanor are essential for resolving issues efficiently and maintaining a welcoming environment. Many front desk roles also rely on teamwork, working closely with property managers, maintenance staff, and security to ensure smooth daily operations. Training and support from management can further help staff navigate these challenges and provide excellent service to residents.

What is the difference between Apartment Complex Front Desk vs Leasing Agent?

AspectApartment Complex Front DeskLeasing Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, real estate license often preferred
Work EnvironmentFront desk, lobby, reception areaOffice, leasing office, property tours
Employer & IndustryProperty management companies, apartment complexesReal estate agencies, property management firms
Common Search & ComparisonYesYes

The Apartment Complex Front Desk primarily handles guest reception, inquiries, and administrative tasks at the building lobby, focusing on resident services. In contrast, a Leasing Agent actively promotes and manages lease agreements, conducts property tours, and seeks new tenants. While both roles require customer service skills and work within property management environments, the Front Desk role is more administrative, whereas the Leasing Agent is sales-oriented.

More about Apartment Complex Front Desk jobs
What cities are hiring for Apartment Complex Front Desk jobs? Cities with the most Apartment Complex Front Desk job openings:
What states have the most Apartment Complex Front Desk jobs? States with the most job openings for Apartment Complex Front Desk jobs include:
What job categories do people searching Apartment Complex Front Desk jobs look for? The top searched job categories for Apartment Complex Front Desk jobs are:
Apartment Complex Front Desk jobs near you
Infographic showing various Apartment Complex Front Desk job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 14% Part Time, 1% Temporary, and 6% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Attendant

Madison Apartment

Conshohocken, PA • On-site

$12.75 - $16.50/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

Join Our Dynamic Team!
At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive company culture. We believe in investing in our employees, offering a wide range of benefits, including comprehensive health coverage, professional development opportunities, and various types of paid time off that truly support your needs. As a part of our team, you'll find a collaborative environment that encourages growth, creativity, and innovation.
Position: Front Desk Attendant
We are seeking an enthusiastic and customer-focused Front Desk Attendant to join our team. In this role, you will be the first point of contact for all prospective and current residents, guests, and vendors. This positions plays a crucial role in providing exceptional resident services, maintaining smooth daily operations, and supporting the management and leasing teams as needed.
Key Responsibilities:
  • Greet and assist residents, guests, vendors, and delivery personnel in a courteous and professional manner
  • Manage resident and guest access to the building
  • Assist residents with on-site deliveries and package retrieval
  • Organize, log, and accept packages for residents and management office staff
  • Reserve amenity spaces and coordinate freight elevator scheduling for resident move-ins, move-outs, and deliveries
  • Enter resident maintenance requests and work orders into the property management system
  • Provide resident assistance during lockout situations by following established community procedures
  • Monitor building activity and report emergencies or unusual incidents to management immediately
  • Contact the management team and/or appropriate vendors in the event of emergencies, including elevator shutdowns, HVAC outages, or other building-related issues
  • Maintain accurate records, logs, and reports as required
  • Ensure the front desk and lobby areas remain clean, organized, and professional in appearance
  • Provide administrative and operational support to the leasing and management teams as needed
  • On weekends, assist the leasing team with resident support, tours, and general office operations

Qualifications:
  • Previous front desk, concierge, hospitality, customer service, or residential property experience preferred
  • Strong organizational and communication skills.
  • Proficiency with computers and property management software preferred
  • High School Diploma or equivalent required
  • Ability to work evenings and weekends as scheduled

Why Madison Apartment Group?
  • Comprehensive health coverage and benefits.
  • Company matched 401(k) Retirement Plan.
  • Opportunities for professional growth and development.
  • Paid vacation, sick, and holiday time.
  • Employee rental discounts.
  • Paid new parent leave.
  • A supportive and inclusive company culture.
  • Tuition reimbursement programs.

If you are a proactive and detail-oriented front desk attendant looking to make a positive impact in a dynamic environment, we encourage you to apply!
Madison Apartment Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply