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Apartment Complex Front Desk Jobs (NOW HIRING)

Steve Brown Apartments

Apartment Front Desk

Madison, WI · On-site

$17 - $18/hr

Steve Brown Apartments, a leader in Madison's rental market since 1980, is looking for problem-solving heroes who want to join our concierge team. What You'll Do All Day.You'll spend your day as ...

Hair N Now NYC

Front Desk

Manhattan, NY · On-site

$17 - $28/hr

Hair N' Now NYC - Front Desk Front Desk opportunities for candidates who can handle speed ... Ability to simultaneously manage multi-line phones, rapid client check-ins, and complex stylist ...

New

ImmaCare Inc.

Front Desk Attendant

Hartford, CT · On-site

$16.94/hr

The Casa Front Desk Attendants are the front-line staff working with tenants, employees, and visitors of our Casa de Francisco apartment building. Attendants deliver our services in a non-judgmental ...

ImmaCare Inc.

Front Desk Attendant

Hartford, CT · On-site

$13 - $17/hr

The Casa Front Desk Attendants are the front-line staff working with tenants, employees, and visitors of our Casa de Francisco apartment building. Attendants deliver our services in a non-judgmental ...

Eastern Sports Management

Front Desk Supervisor

Hampton, VA · On-site

$14.75 - $19.25/hr

The Front Desk Supervisor needs to be prepared to answer more complex guest questions regarding services and/or activities available at the property. The Front Desk Supervisor will also coordinate ...

Westchester Country Club

Seasonal Front Desk

Rye, NY · On-site

Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring a seasonal Front Desk Attendant to ...

Westchester Country Club

Seasonal Front Desk

Rye, NY · On-site

$19/hr

Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring a seasonal Front Desk Attendant to ...

CRMG

Part-Time Front Desk Associate

Portland, OR

$19 - $21/hr

Amenities at this apartment community include a fitness center, library area, and package lockers. The Front Desk Associate will be responsible for answering the phone, greeting and assisting ...

CRMG

Overnight Front Desk Associate

Portland, OR

$19 - $21/hr

Amenities at this apartment community include a fitness center, library area, and package lockers. The Front Desk Associate will be responsible for answering the phone, greeting and assisting ...

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All JobsApartment Complex Front Desk Jobs

Apartment Complex Front Desk information

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How much do apartment complex front desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for apartment complex front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the main responsibilities of an apartment complex front desk staff member?

An Apartment Complex Front Desk staff member is responsible for greeting residents and visitors, answering questions, managing mail and package deliveries, and assisting with maintenance requests. They often handle phone calls, coordinate with property management, and help enforce building security policies. Their role is essential in providing excellent customer service and ensuring the smooth operation of the apartment complex's daily activities.

What are the key skills and qualifications needed to thrive as an apartment complex front desk attendant, and why are they important?

To excel as an Apartment Complex Front Desk attendant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management software, telephone systems, and security protocols is typically required. Outstanding customer service, problem-solving abilities, and effective communication set top performers apart in this role. These skills ensure efficient operations, resident satisfaction, and a safe, welcoming environment within the apartment complex.

What are some common challenges faced by front desk staff at an apartment complex, and how can they be managed?

Front desk staff at apartment complexes often encounter challenges such as handling resident complaints, managing high visitor traffic, and juggling multiple tasks simultaneously. Effective communication skills, strong organizational habits, and a calm demeanor are essential for resolving issues efficiently and maintaining a welcoming environment. Many front desk roles also rely on teamwork, working closely with property managers, maintenance staff, and security to ensure smooth daily operations. Training and support from management can further help staff navigate these challenges and provide excellent service to residents.

What is the difference between Apartment Complex Front Desk vs Leasing Agent?

AspectApartment Complex Front DeskLeasing Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, real estate license often preferred
Work EnvironmentFront desk, lobby, reception areaOffice, leasing office, property tours
Employer & IndustryProperty management companies, apartment complexesReal estate agencies, property management firms
Common Search & ComparisonYesYes

The Apartment Complex Front Desk primarily handles guest reception, inquiries, and administrative tasks at the building lobby, focusing on resident services. In contrast, a Leasing Agent actively promotes and manages lease agreements, conducts property tours, and seeks new tenants. While both roles require customer service skills and work within property management environments, the Front Desk role is more administrative, whereas the Leasing Agent is sales-oriented.

More about Apartment Complex Front Desk jobs
What cities are hiring for Apartment Complex Front Desk jobs? Cities with the most Apartment Complex Front Desk job openings:
What states have the most Apartment Complex Front Desk jobs? States with the most job openings for Apartment Complex Front Desk jobs include:
What job categories do people searching Apartment Complex Front Desk jobs look for? The top searched job categories for Apartment Complex Front Desk jobs are:
Apartment Complex Front Desk jobs near you
Infographic showing various Apartment Complex Front Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Complex Front Office Supervisor - Hilton Portland Downtown and The Duniway

Hilton Worldwide Holdings

Portland, OR • On-site

Other

Posted 7 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 757 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description


Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Complex Front Office Supervisor, you're not just supervising daily front office operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
The Hilton Portland Downtown and The Duniway is searching for a Complex Front Supervisor.
Hilton Portland Downtown is located in the heart of downtown Portland's business and entertainment districts. This property offers 455 guestrooms, 48,000 square feet of flexible meeting space, and two restaurants, including Porto Terra Tuscan Grill & Bar.
Unexpectedly bold and authentically Portland defines The Duniway, a boutique retreat with 327 guestrooms, and ultra-modern, flexible meeting space ideal for smaller meetings and social events.
The ideal candidate will have at least one year of hotel front desk experience and one year of supervisory experience. Hilton experience is highly preferred.
Responsibilities
Here's what you'll do during a typical day:
  • Supervise front office team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery
  • Lead day-to-day team operations: Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback
  • Lead guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues
  • Manage lobby flow: Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency

Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

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