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Kaiser Permanente Front Desk Jobs (NOW HIRING)

Kaiser Permanente

Admitting Clerk

Los Angeles, CA · On-site

$29.28 - $32.44/hr

Processes death certificates for Kaiser Permanente members. Secures and releases patient valuables ... front desk, and relieving other clerks for breaks and lunches as appropriate. Establishes and ...

New

Kaiser Permanente

Admitting Clerk

Woodland Hills, CA · On-site

Processes death certificates for Kaiser Permanente members. Secures and releases patient valuables ... front desk, and relieving other clerks for breaks and lunches as appropriate. Establishes and ...

HomeRise

Front Desk Clerk | MB9

San Francisco, CA · On-site

$25.13/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Kaiser or Sutter), dental, vision, life & disability insurance; FSA for childcare, medical and ... Front Desk Clerks monitor daily building activities, provide 24-hour security, and respond to ...

HomeRise

Front Desk Clerk | MB9

San Francisco, CA · On-site

$25.13/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Kaiser or Sutter), dental, vision, life & disability insurance; FSA for childcare, medical and ... Front Desk Clerks monitor daily building activities, provide 24-hour security, and respond to ...

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How much do kaiser permanente front desk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for kaiser permanente front desk in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Kaiser Permanente Front Desk vs Medical Receptionist?

AspectKaiser Permanente Front DeskMedical Receptionist
CredentialsHigh school diploma; certification variesHigh school diploma; certification optional
Work EnvironmentHealthcare facility, hospital or clinicMedical office, clinic or hospital
Employer & IndustryHealthcare provider, Kaiser PermanenteVarious healthcare settings
Job ResponsibilitiesPatient check-in, scheduling, insurance verificationPatient intake, data entry, appointment coordination

The Kaiser Permanente Front Desk role primarily involves patient check-in, scheduling, and insurance verification within Kaiser Permanente's healthcare facilities. A Medical Receptionist performs similar duties but may work across various healthcare providers and settings. Both roles require strong communication skills and basic healthcare knowledge, but the Kaiser Permanente Front Desk is specific to Kaiser Permanente's environment and systems.

What does a Kaiser Permanente front desk staff member do?

A Kaiser Permanente Front Desk staff member is responsible for greeting patients and visitors, checking in appointments, verifying insurance information, and answering general questions. They manage administrative tasks such as handling phone calls, scheduling appointments, and directing patients to the appropriate departments. This role is crucial in creating a positive first impression and ensuring smooth operations at the healthcare facility. Front desk staff also handle patient paperwork and may assist with billing inquiries, always maintaining confidentiality and professionalism.

What are the key skills and qualifications needed to thrive as a Kaiser Permanente front desk staff member, and why are they important?

To thrive as a Kaiser Permanente Front Desk staff member, you need strong customer service skills, attention to detail, and familiarity with healthcare administrative processes, often supported by a high school diploma or equivalent. Experience with electronic medical record (EMR) systems, appointment scheduling software, and phone systems is typically required. Excellent communication, problem-solving abilities, and a compassionate attitude help create a welcoming environment for patients. These skills ensure efficient front-office operations, positive patient experiences, and smooth coordination within the healthcare team.

What are the main challenges faced by a Kaiser Permanente front desk employee, and how can they be managed effectively?

Front Desk employees at Kaiser Permanente often handle a high volume of patients and calls, which can sometimes be overwhelming, especially during peak hours. Managing multiple responsibilities such as scheduling appointments, verifying insurance, and addressing patient concerns requires strong organizational skills and the ability to maintain a calm, courteous demeanor under pressure. Building familiarity with the electronic health record (EHR) system and staying updated on office protocols can help streamline daily tasks. Collaboration with medical staff and other administrative team members is essential for resolving issues quickly and ensuring a positive patient experience.
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Cities with the most Kaiser Permanente Front Desk job openings:

What states have the most Kaiser Permanente Front Desk jobs?

States with the most job openings for Kaiser Permanente Front Desk jobs include:

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Kaiser Permanente Front Desk jobs near you
Infographic showing various Kaiser Permanente Front Desk job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 91% Full Time, and 7% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $37,904 per year, or $18.2 per hour.

Admitting Clerk

Kaiser Permanente

Los Angeles, CA • On-site

$29.28 - $32.44/hr

Other

Posted 3 days ago

New

Job description

Job Summary:
Under direct supervision, admits patients to the hospital and reviews all required documents for completeness and appropriate signatures; types appropriate forms and assembles accurate and complete records; prepares identification armbands and admission cards; receives valuables and may assist in bed assignments.
Essential Responsibilities:
  • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
  • Verifies eligibility and obtains authorization for admitting patients to the hospital. Explains admission process, hospital regulations, policies and procedures. Interview patients or their representatives to obtain required information and makes referrals to Financial Counseling as necessary. Collects and informs patients of required co-payments/deposits as necessary. Reviews reports for coordination of benefits.
  • Reviews all required documents for completeness and required signatures. Prepares patient armbands. Performs pre-admission functions for surgery and labor & delivery cases. Collaborates with nursing and other clinical departments to facilitate bed assignments for non-elective and elective admissions to the hospital.
  • Processes death certificates for Kaiser Permanente members. Secures and releases patient valuables.
  • Assists in Quality Improvement monitoring as necessary.
  • Performs reception duties as required including but not limited to answering phones, greeting members at the front desk, and relieving other clerks for breaks and lunches as appropriate. Establishes and maintains courteous, cooperative relations when interacting with other personnel, Health Plan members and the public.
  • Performs other duties as assigned by management team and/or lead admitting clerk.
Pay Grade: 06
Basic Qualifications:
Experience
  • One (1) year cash handling experience in hospital admitting, business office or medical office setting.
  • Typing 25 wpm or as required by Medical Center.
  • Demonstrated ability to perform the duties and responsibilities required of an Admitting Clerk.
  • Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
  • High School Diploma/GED
License, Certification, Registration
  • N/A
Additional Requirements:
Preferred Qualifications:
  • Medical Terminology.

Notes:
- This is an On-Call position, days and hours may vary.
- Applicant needs to provide department 4 weekend days
Primary Location: California,Woodland Hills,Woodland Hills Medical Center
Scheduled Weekly Hours: 1
Shift: Variable
Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 12:00 AM
Working Hours End: 11:59 PM
Job Schedule: Call-in/On-Call
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: B01|SEIU|Local 399
Job Level: Entry Level
Department: Woodland Hills Med Center - Admitting - 0801
Pay Range: $29.28 - $32.44 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
  • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
  • Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
  • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

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