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Kaiser Permanente Front Desk Jobs (NOW HIRING)

Kaiser Permanente

Radiologic Technologist

Lafayette, CO · On-site

$38.44 - $50.19/hr

This position, knows and complies with all Kaiser Permanente quality, safety, and emergency ... May work with students and may be required to work at the reception desk or on the phones to ...

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How much do kaiser permanente front desk jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for kaiser permanente front desk in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does a Kaiser Permanente front desk staff member do?

A Kaiser Permanente Front Desk staff member is responsible for greeting patients and visitors, checking in appointments, verifying insurance information, and answering general questions. They manage administrative tasks such as handling phone calls, scheduling appointments, and directing patients to the appropriate departments. This role is crucial in creating a positive first impression and ensuring smooth operations at the healthcare facility. Front desk staff also handle patient paperwork and may assist with billing inquiries, always maintaining confidentiality and professionalism.

What are the key skills and qualifications needed to thrive as a Kaiser Permanente front desk staff member, and why are they important?

To thrive as a Kaiser Permanente Front Desk staff member, you need strong customer service skills, attention to detail, and familiarity with healthcare administrative processes, often supported by a high school diploma or equivalent. Experience with electronic medical record (EMR) systems, appointment scheduling software, and phone systems is typically required. Excellent communication, problem-solving abilities, and a compassionate attitude help create a welcoming environment for patients. These skills ensure efficient front-office operations, positive patient experiences, and smooth coordination within the healthcare team.

What are the main challenges faced by a Kaiser Permanente front desk employee, and how can they be managed effectively?

Front Desk employees at Kaiser Permanente often handle a high volume of patients and calls, which can sometimes be overwhelming, especially during peak hours. Managing multiple responsibilities such as scheduling appointments, verifying insurance, and addressing patient concerns requires strong organizational skills and the ability to maintain a calm, courteous demeanor under pressure. Building familiarity with the electronic health record (EHR) system and staying updated on office protocols can help streamline daily tasks. Collaboration with medical staff and other administrative team members is essential for resolving issues quickly and ensuring a positive patient experience.

What is the difference between Kaiser Permanente Front Desk vs Medical Receptionist?

AspectKaiser Permanente Front DeskMedical Receptionist
CredentialsHigh school diploma; certification variesHigh school diploma; certification optional
Work EnvironmentHealthcare facility, hospital or clinicMedical office, clinic or hospital
Employer & IndustryHealthcare provider, Kaiser PermanenteVarious healthcare settings
Job ResponsibilitiesPatient check-in, scheduling, insurance verificationPatient intake, data entry, appointment coordination

The Kaiser Permanente Front Desk role primarily involves patient check-in, scheduling, and insurance verification within Kaiser Permanente's healthcare facilities. A Medical Receptionist performs similar duties but may work across various healthcare providers and settings. Both roles require strong communication skills and basic healthcare knowledge, but the Kaiser Permanente Front Desk is specific to Kaiser Permanente's environment and systems.

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Kaiser Permanente Front Desk jobs near you
Infographic showing various Kaiser Permanente Front Desk job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,904 per year, or $18.2 per hour.

Certified Ophthalmic Technician

Kaiser Permanente

Bakersfield, CA • On-site

$33.18 - $38.25/hr

Other

Re-posted 22 days ago

Job description

Job Summary:
Certified Ophthalmic Technicians are health professionals who perform ophthalmic patient care, technical and supportive services under general supervision in a medical office or clinical setting. The Certified Ophthalmic Technician supports the philosophy and complies with the protocols, policies and procedures of the Organization and the assigned Medical Office Department.
Essential Responsibilities:
  • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
  • Ordering all office and clinic supplies, including medications and surgical instruments.
  • Maintenance and some repair of all clinic equipment.
  • Organization of clinic with MOAs and physicians
  • Performance of all diagnostic testing including retinoscopy, refractions, visual fields, Goldmann application, color vision test, A-Scan Biometry and Keratometry.
  • Counsel patients in Ophthalmic education.
  • Pre-op all cataract patients and measure for intraocular lens for surgery
  • Run ophthalmic diabetic clinic which includes vision, intraocular pressures, fundus photos with Mydratic Digital Camera.
  • Educate patients on Diabetic Retinopahty including early detection and treatments.
  • Keep database of all patients and continue to do all internal outreach to make sure all newly diagnosed diabetics get eye screening.
  • Contact patients with results of eye screen.
  • Run Paquenil screen clinic which includes vision, intraocular pressure, visual field, color vision test, fundus photography, patient education, and contact patient with results of Plaquenil eye screen.
  • Post-operative patient call backs.
  • Assist at front desk as needed for booking appointments and discharging patients.
  • Set up and assist physician in minor surgeries performed in office.
  • Contact lens fitting.
  • Scrub Tech in Sutrabismus and Cataract Surgery
  • Perform clinic work up of patients for physician including vision, intraocular pressure, slitlamp exam, other testing as needed per patient symptoms i.e. Amsler Grid, Worth 4 dot test, etc.
  • Co-worker education re: ophthalmology.
  • Assist MOAs as needed by performing any functions of a Medical Office Assistant
  • Assume other activities and responsibilities from time to time as directed.
Basic Qualifications:
Experience
  • Two years recent Certified Ophthalmic Technician experience required.
Education
  • High school diploma or equivalent work experience required.
License, Certification, Registration
  • Certified Ophthalmic Technician from International Joint Commission on Allied Health Personnel in Ophthalmology
Additional Requirements:
  • Obtain continuing education units to maintain current certification.
Preferred Qualifications:
  • Ability to perform A-scans preferred.
  • Certified Retinal Angiographer preferred.
Notes:
  • This is a temporary position for approximately 6 months
  • The primary assignment will be within Ophthalmology and Optometry, with the ability to work across departments as needed.

Primary Location: California,Bakersfield,Chester Avenue Medical Offices
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 07:00 AM
Working Hours End: 06:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Temporary
Employee Group/Union Affiliation: B15|UFCW|Local 770
Job Level: Individual Contributor
Department: Chester Ave Med Office Bldg - Ophthalmology-Regular Clinic - 0806
Pay Range: $33.18 - $38.25 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 25 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
  • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
  • Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
  • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

    • Apply