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Police Front Desk Jobs (NOW HIRING)

ImmaCare Inc.

Front Desk Attendant

Hartford, CT · On-site

$13 - $17/hr

The Casa Front Desk Attendants are the front-line staff working with tenants, employees, and ... Call 911 or routine police number for trespassing or other situations as appropriate * Utilize ...

KW Property Management

Front Desk

Miami, FL

$21/hr

The front desk team member will value all residents and guests and be committed to providing ... Call police or fire departments in cases of emergency, such as fire or presence of unauthorized ...

KW Property Management LLC

Front Desk

Miami, FL

$13.75 - $17.25/hr

The front desk team member will value all residents and guests and be committed to providing ... Call police or fire departments in cases of emergency, such as fire or presence of unauthorized ...

KW Property Management

Front Desk

Aventura, FL · On-site

$20/hr

The front desk team member will value all residents and guests and be committed to providing ... Call the police or fire departments in cases of emergency, such as fire or the presence of ...

WoodSpring Hotels

Front Desk Agent

Prattville, AL

$12 - $15.25/hr

Front Desk Manager Directs and controls the activities in the lobby and front desk area to ensure ... Responds to any/all emergency situations (police, fire, emergency responder, weather, building ...

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How much do police front desk jobs pay per hour?

As of May 29, 2026, the average hourly pay for police front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Police Front Desk Officer, and why are they important?

To thrive as a Police Front Desk Officer, you need a solid understanding of law enforcement procedures, strong customer service skills, and often a high school diploma or equivalent. Familiarity with incident reporting software, radio communication systems, and basic office tools like Microsoft Office is typically expected. Excellent interpersonal skills, patience, and the ability to remain calm under pressure are essential soft skills for this role. These skills ensure efficient handling of public inquiries, accurate record-keeping, and effective support to both the community and police operations.

What are some typical challenges faced by Police Front Desk staff when assisting the public, and how are they addressed?

Police Front Desk staff often encounter a wide range of inquiries and situations, from routine requests for information to emotionally charged incidents. Common challenges include managing distressed or upset individuals, prioritizing urgent matters, and ensuring accurate documentation of reports. These challenges are typically addressed through clear communication, de-escalation techniques, and strong organizational skills. Additionally, front desk staff receive training in customer service, conflict resolution, and confidentiality to help them effectively support both the public and law enforcement personnel.

What are Police Front Desk staff responsible for?

Police Front Desk staff are the first point of contact at a police station for members of the public. They handle a range of duties, including receiving reports of incidents or crimes, answering queries, providing information about police services, and directing people to the appropriate departments or officers. They may also process paperwork, manage lost and found property, and assist with administrative tasks. Their role is crucial in ensuring efficient communication between the public and police officers and in maintaining a welcoming and organized front office.

What is the difference between Police Front Desk vs Police Dispatcher?

AspectPolice Front DeskPolice Dispatcher
Primary RoleGreeting visitors, handling administrative tasks, and providing information at police stationsReceiving emergency calls, dispatching officers, and coordinating responses
Work EnvironmentPolice stations, administrative officesDispatch centers, emergency communication rooms
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, communication and multitasking skills

While both roles support police operations, the Police Front Desk focuses on administrative and visitor services within police stations, whereas the Police Dispatcher handles emergency calls and dispatches officers. Both positions require strong communication skills and are essential for effective law enforcement operations.

More about Police Front Desk jobs
What cities are hiring for Police Front Desk jobs? Cities with the most Police Front Desk job openings:
What states have the most Police Front Desk jobs? States with the most job openings for Police Front Desk jobs include:
What job categories do people searching Police Front Desk jobs look for? The top searched job categories for Police Front Desk jobs are:
Police Front Desk jobs near you
Infographic showing various Police Front Desk job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Monitor

YWCA of Greater Harrisburg

Harrisburg, PA • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

The YWCA Greater Harrisburg has an immediate need for a full time Front Desk Monitor.
The Front Desk Monitor serves as the first point of contact for the emergency shelter and plays a critical role in maintaining a safe, welcoming, and supportive environment. This position is responsible for monitoring reception areas, greeting and assisting visitors, and directing individuals to appropriate staff or resources. The Front Desk Monitor operates a multi-line phone system, managing general inquiries as well as domestic violence and sexual assault hotline calls. In addition, this role monitors and operates security systems-including cameras and controlled-access doors-to help ensure the safety and security of residents, staff, and visitors.
Position Details:
  • Schedule: Monday - Friday 4pm-12am
  • Pay: $15.00/hr.

Successful Candidates Will Have:
  • Professional attitude and demeanor
  • Respect, accountability, and inclusivity
  • Demonstrated de-escalation and problem-solving skills to assist staff in handling a variety of situations.
  • Ability to respond calmly and professionally to crisis calls and/or walk-ins.
  • Self-determination, motivation, and initiative
  • Ability to apply basic skills for effective written and verbal communication
  • Effective computer skills with proficiency in Microsoft Office Suite
  • Bilingual ability.

Position Requirements:
  • 2 years of related experience.
  • Minimum High School Diploma or GED.
  • Valid driver's license.
  • FBI, Child Abuse, and State Police Clearances or ability to obtain.

Why You'll Love Working With Us - Check Out Our Awesome Benefits!
Comprehensive Health Coverage - Medical, dental, and vision plans to keep you healthy
🧠 Employee Assistance Program (EAP) - Because your well-being matters
♥ Life Insurance - Peace of mind for you and your loved ones
💪 Short & Long-Term Disability - We've got your back when life takes an unexpected turn
💼 Pension Retirement Plan - Start earning a pension after just two short years of service
📈 403(b) Retirement Plan - Begin contributing on day one to secure your financial future
🌴 Generous Paid Time Off - Recharge with paid time off days and sick days
🎉 11 Paid Holidays - Extra time to relax, celebrate, and enjoy what matters most

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