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Phone Sales Representative Jobs (NOW HIRING)

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Are you competitive, money-driven, and tired of being capped at an hourly or salary job? We're looking for motivated individuals (no experience required) who want to earn uncapped commission income ...

Are you a persuasive communicator with a positive attitude and a drive to succeed? We're looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across ...

... Service Sales Representative for their Business Development Center - NO EXPERIENCE NECESSARY ... phone, email and text We offer: * 40 hour work week * Competitive hourly pay plus bonus program.

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How much do phone sales representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for phone sales representative in the United States is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.76 per hour, depending on experience, location, and employer.

What does a phone sales representative do?

A phone sales representative makes outbound or receives inbound calls to promote and sell products or services. They communicate with customers, answer questions, address concerns, and aim to meet sales targets using sales techniques and product knowledge. Strong communication skills and familiarity with customer relationship management (CRM) tools are often required.

What is the difference between Phone Sales Representative vs Inside Sales Representative?

AspectPhone Sales RepresentativeInside Sales Representative
CredentialsHigh school diploma or equivalent; sales experience often preferredHigh school diploma or equivalent; sales experience often preferred
Work EnvironmentPrimarily over the phone, often remote or in call centersOver the phone and computer-based, may include CRM use
Industry UsageCommon in telemarketing, retail, and service sectorsCommon in B2B sales, technology, and wholesale industries

Both roles focus on sales via phone, requiring strong communication skills and sales knowledge. While Phone Sales Representatives mainly handle outbound calls to individual consumers, Inside Sales Representatives often manage a broader range of sales activities, including inbound inquiries and account management. The roles overlap in skills and environment but differ slightly in scope and target audience.

Is cellular sales 100% commission based?

A Phone Sales Representative position often involves a commission-based pay structure, but it is not necessarily 100% commission. Many companies combine base salary with commissions or bonuses to incentivize sales performance. The specific compensation plan varies by employer and location, so it is important to review the job listing or employer details for accurate information.

How does a Phone Sales Representative typically collaborate with other departments to achieve sales goals?

Phone Sales Representatives often work closely with marketing, customer service, and account management teams. They collaborate with marketing to understand current campaigns and promotions, ensuring their pitches are aligned with company messaging. Coordination with customer service helps address any client concerns quickly, while working with account managers provides insight into client history and preferences. This cross-departmental communication is key to providing a seamless customer experience and meeting or exceeding sales targets.

What are the key skills and qualifications needed to thrive as a Phone Sales Representative, and why are they important?

To thrive as a Phone Sales Representative, you need strong verbal communication, persuasive selling abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sales tracking tools is typically required. Outstanding active listening, resilience, and rapport-building skills help you excel in engaging customers and overcoming objections. These skills are crucial for consistently meeting sales targets, building customer trust, and driving business growth in a competitive environment.

What are phone sales representatives?

Phone sales representatives are professionals who sell products or services to customers over the phone. Their main responsibilities include making outbound calls to prospects, answering inbound calls from potential customers, explaining product features, addressing customer questions, and closing sales. They often work from call centers or remotely and may handle both cold calling and follow-up calls. Strong communication and persuasion skills are essential for this role, as well as the ability to handle rejection and maintain a positive attitude.

How much do phone reps make?

Phone sales representatives typically earn an average hourly wage of around $12 to $20, with some earning commissions or bonuses based on sales performance. Annual salaries generally range from $25,000 to $50,000, depending on experience, location, and the company. Strong communication skills and product knowledge can influence earning potential.

What is the highest paying sales rep job?

The highest paying sales representative roles are often in industries like technology, pharmaceuticals, and enterprise software, where top performers can earn six-figure salaries including commissions and bonuses. Positions such as enterprise sales reps or account executives with extensive experience and strong negotiation skills tend to have the highest compensation levels.
What cities are hiring for Phone Sales Representative jobs? Cities with the most Phone Sales Representative job openings:
What are the most commonly searched types of Phone Sales Representative jobs? The most popular types of Phone Sales Representative jobs are:
What states have the most Phone Sales Representative jobs? States with the most job openings for Phone Sales Representative jobs include:
Infographic showing various Phone Sales Representative job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $46,025 per year, or $22.1 per hour.
Internet & Phone Sales Representative

Internet & Phone Sales Representative

MCI Careers

Las Cruces, NM

$13.10 - $14.10/hr

Full-time

Posted 20 hours ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a persuasive communicator with a positive attitude and a drive to succeed? We’re looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across our growing contact center network.

Whether you're just starting your career or looking to take the next step, we offer flexible schedules, industry-leading training, and real opportunities for advancement including roles in Supervision, Training, Talent Acquisition, and Operations Management.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Handle inbound and outbound calls with professionalism and courtesy
  • Use training and resources to confidently answer questions and sell products/services
  • Listen actively to understand customer needs and resolve issues
  • Research systems to locate missing information and collaborate with internal teams
  • Manage customer accounts and process orders accurately using company systems
  • Follow scripts, policies, and compliance guidelines
  • Maintain accurate records and protect customer data
  • Escalate complex issues to appropriate team members
  • Attend training sessions and team meetings to stay current on updates
  • Meet attendance, punctuality, and performance expectations

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High school diploma or equivalent
  • Excellent written and verbal communication skills
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Familiarity with Windows operating systems
  • Highly reliable with strong attendance and punctuality
  • Skilled in troubleshooting, conflict resolution, and customer service
  • Empathetic, responsive, and solution-oriented
  • Ability to multitask, stay focused, and self-manage
  • Team-oriented with strong interpersonal skills
  • Comfortable in a fast-paced, evolving environment
Preferred (Not Required)
  • 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center
  • Experience in state or federal work environments

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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