Pittsburgh, PA · On-site
$17 - $18.50/hr
... customer service, healthcare, case management, or call centers, we'd love to hear from you ... Responsibilities: * Assist patients, healthcare providers, and pharmacies through phone and online ...
Pittsburgh, PA · On-site
$17 - $18.50/hr
... customer service, healthcare, case management, or call centers, we'd love to hear from you ... Responsibilities: * Assist patients, healthcare providers, and pharmacies through phone and online ...
$15.75 - $21.50/hr
Medical
Dental
Vision
Life
Retirement
Customer Service Representative - Serve as the primary point of contact for health care members, providers, pharmacies, and other insurance carriers. Assist with claim and prescription-related issues ...
Quick apply
$15.75 - $21.50/hr
Medical
Dental
Vision
Life
Retirement
Customer Service Representative - Serve as the primary point of contact for health care members, providers, pharmacies, and other insurance carriers. Assist with claim and prescription-related issues ...
Encino, CA · On-site
$16.75 - $22.75/hr
Customer Service Representative This is a remote position open to residents of the United States ... Company Overview Aniesispharma is a leading pharmaceutical company located in California, dedicated ...
Encino, CA · On-site
$16.75 - $22.75/hr
Customer Service Representative This is a remote position open to residents of the United States ... Company Overview Aniesispharma is a leading pharmaceutical company located in California, dedicated ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
A Pharmaceutical Customer Service job involves assisting customers, healthcare providers, and pharmacies with inquiries related to medications, orders, insurance claims, and pharmaceutical products. Representatives handle phone calls, emails, and chats to provide accurate information, resolve issues, and ensure regulatory compliance. They may also work with pharmacists and medical teams to address concerns about drug interactions, availability, and prescriptions. Strong communication, problem-solving skills, and knowledge of pharmaceutical guidelines are essential for success in this role.
Pharmaceutical Customer Service professionals often deal with managing sensitive patient information, navigating complex healthcare regulations, and resolving prescription or product-related inquiries under tight timelines. Staying up to date on changes in medication protocols and maintaining strong attention to detail are daily challenges. Success in this role relies on clear communication, patience, and a commitment to accuracy, as you often serve as a crucial link between patients, healthcare providers, and pharmacy partners. Collaborating closely with pharmacists and insurance representatives is also common, so being a team player is highly valued.
To thrive in Pharmaceutical Customer Service, a solid understanding of pharmaceutical products, healthcare regulations, and customer service best practices is essential, often supported by experience in healthcare or pharmacy environments. Familiarity with pharmacy management systems, CRM software, and possibly certifications like Certified Pharmacy Technician (CPhT) are valuable assets. Strong communication, active listening, and problem-solving abilities make candidates stand out in addressing customer inquiries and resolving issues efficiently. These skills ensure that customers receive accurate information, regulatory standards are met, and a high level of service is maintained in a fast-paced setting.
Cities with the most Pharmaceutical Customer Service job openings:
The most popular types of Pharmaceutical Customer Service jobs are:
States with the most job openings for Pharmaceutical Customer Service jobs include:
The top searched job categories for Pharmaceutical Customer Service jobs are:
$17.00-$18.50 per hour
Pittsburgh, PA
Contract
*Duration: 6 months contract, Full-Time
*** Employment Type: W-2**
Job Description:
Shift Hours:8:30 AM – 5:00 PM
We are looking for compassionate and customer-focused professionals to join our team. In this role, you'll help patients access important prescription medications and support programs while providing a high-quality, personalized experience.
Whether you're a recent graduate, early-career professional, or someone with experience in customer service, healthcare, case management, or call centers, we'd love to hear from you.
Responsibilities:
Assist patients, healthcare providers, and pharmacies through phone and online interactions.
Guide patients through program enrollment and eligibility requirements.
Answer questions related to prescription assistance programs and medication access.
Provide empathetic support and help resolve issues efficiently.
Document interactions accurately and maintain patient records.
Collaborate with internal teams to ensure a seamless patient experience.
Support administrative tasks as needed.
Experience:
Strong communication and active listening skills.
A passion for helping people and delivering exceptional customer service.
Empathy, patience, and emotional intelligence.
Problem-solving and critical-thinking abilities.
Ability to adapt in a fast-paced environment.
Comfortable using computers and learning new software.
Skills:
Effective Communication
Attention to Detail
Problem Solving
Customer service
MS Excel
MS Word
Outlook
Education:
High School or GED required
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
It services
1,001 - 5,000 Employees
Jersey City, NJ, US
2000
