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Pbx Operator Jobs in Utah (NOW HIRING)

Lakeview Hospital

PBX Operator PRN

Bountiful, UT · On-site

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Lakeview Hospital which is part of the nation ...

Aman

PBX Operator - Amangiri

Canyon Point, UT · On-site

Role We are seeking a PBX Operator / Reservations colleague to join our team at Amangiri in Canyon Point, Utah. This role is responsible for providing exceptional service to our guests from the ...

Remington

Night Auditor- Front Desk

Logan, UT · On-site

$13 - $17.25/hr

... PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly ... operating office equipment. * Ability to communicate effectively verbally and in writing.

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Pbx Operator information

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How much do pbx operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for pbx operator in Utah is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.90 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Utah as of August 2026, with employment types broken down into 44% Full Time, 54% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,865 per year, or $18.2 per hour.

PBX Operator PRN

Lakeview Hospital

Bountiful, UT • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Receive, screen, and transfer incoming hospital telephone calls.

  • Greet and direct patients and visitors, and facilitate hospital communications and emergency notifications.

  • Monitor security camera images, report suspicious or unsafe actions, and assist with patient registration and emergency medical record requests.

Job description

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Lakeview Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

As a PBX Operator at our facility, you will have an important role in patient care and you will be joining a skilled, compassionate team that focuses on providing excellent customer service and reliable support to one another. They believe in and live by our HCA Healthcare ideal of “caring like family”. In this role:  


  • You will receive, screen, and transfer incoming hospital telephone calls.  


  • You will greet and direct patients and visitors.  


  • You will facilitate the overhead paging system in the hospital and direct communications throughout the facility.  


  • You will be on stand-by continually to give proper notifications of emergency codes and alarms whenever those are triggered throughout the hospital campus.  


  • You will provide visual surveillance by monitoring security camera images displayed within the PBX office. You will report any suspicious, criminal, and/or unsafe actions observed.  


  • You will assist with patient registration as needed and perform minor secretarial duties.  


  • You will perform emergent and stat medical record requests for after-hour doctor offices, emergency rooms, and/or urgent care.  

What qualifications you will need:

  • Excellent customer services skills.  


  • Some previous switchboard and receptionist experience preferred.  


  • Basic computer knowledge and keyboarding skills required.  


  • Must be able to read, write, and speak English; good verbal and written skills required.  


  • Must be patient and courteous at all times, even under stressful situations.  

Benefits

Lakeview Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location and position. 

Lakeview Hospital: Where Compassion Meets Excellence

Lakeview Hospital is a 125+ bed community hospital located in Bountiful, Utah, just north of Salt Lake City. We are proud to be nationally recognized as one of the nation’s 100 Top Hospitals for fourteen years and honored as one of Modern Healthcare’s Best Places to Work.

Our mission is simple: to care for and improve human life. Every day, our caregivers deliver high-quality, compassionate care to the people who matter most—our families, friends, and neighbors. This commitment to caring is the foundation of everything we do.

Bountiful offers a unique blend of small-town charm and year-round recreation. From skiing and snowboarding in the winter to boating, hiking, and golf in the summer, our location provides an exceptional lifestyle for our colleagues and their families.

As part of HCA Healthcare, Lakeview Hospital is connected to a nationwide network of over 300 affiliated facilities. This means greater opportunities for career growth, professional development, and relocation across the country. We’re more than a hospital—we’re a community of caregivers united by purpose and passion.

Join us at Lakeview Hospital and discover a career where your dedication is valued, your growth is supported, and your work truly makes a difference.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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