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Pbx Operator Jobs in Rhode Island (NOW HIRING)

Fiber Materials

Operator

Woonsocket, RI · On-site

$20 - $25/hr

As the Operator, you will support multiple aspects of our composite manufacturing operation including winding, creeling, loom draw and weaving loom operation. You'll be participating in projects ...

Royal Lahaina Resort

Guest Services Agent FT

Providence, RI · On-site

$15.25 - $19.25/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

The Pell

Guest Services Agent

Middletown, RI · On-site

$15 - $19/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

The Pell

Guest Services Agent

Middletown, RI · On-site

$15 - $19/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

The Pell

Guest Services Agent

Middletown, RI · On-site

$15 - $19/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

The Brix Hotel

Guest Services Agent

Middletown, RI · On-site

$15 - $19/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

Royal Lahaina Resort

Guest Services Agent PT

Providence, RI · On-site

$15.25 - $19.25/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

Highgate Hotels

Guest Services Agent

Middletown, RI · On-site

$21/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

Graduate Providence

Guest Services Agent FT

Providence, RI · On-site

$15.25 - $19.25/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

Graduate Providence

Guest Services Agent PT

Providence, RI

$15.25 - $19.25/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

Highgate Hotels

Guest Services Agent FT

Providence, RI

$15.25 - $19.25/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

Graduate Providence

Guest Services Agent PT

Providence, RI · On-site

$15.25 - $19.25/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

Highgate Hotels

Guest Services Agent FT

Providence, RI · On-site

$19/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

Graduate Providence

Guest Services Agent FT

Providence, RI · On-site

$15.25 - $19.25/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

Graduate Providence

Guest Services Agent PT

Providence, RI

$15.25 - $19.25/hr

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely ...

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Pbx Operator information

See Rhode Island salary details

$10

$19

$27

How much do pbx operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for pbx operator in Rhode Island is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.44 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Rhode Island as of September 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Nights. Highlights an 100% In-person job distribution, with an average salary of $40,732 per year, or $19.6 per hour.

Operator

Woonsocket, RI • On-site

Fiber Materials
51 - 200 employees
Learn more about Fiber Materialsexternal

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

Fiber Materials Inc. | engineered textile products for aerospace and defense

FMI's Rhode Island facility is focused on textile engineering and manufacturing of 2D woven fabrics, 3D woven preforms, braided materials and resin transfer molded composites. We work with the stiffest, strongest, and lightest fiber in the world including carbon, glass, aramid (kevlar) and ceramic.

Our products are being used on ground-breaking space initiatives such as NASA's Mars Sample Return mission, important missile programs, airfoils in commercial and military jet engines, and as lightweight armor for US military ground vehicles.

Your role: FMI's Rhode Island Facility is seeking an Operator to work in our growing Woonsocket, RI location. As the Operator, you will support multiple aspects of our composite manufacturing operation including winding, creeling, loom draw and weaving loom operation. You'll be participating in projects developing process improvement methods, solutions required to enhance program quality, cost and scheduling. Being the Operator also means you have the opportunity to handle other duties as assigned and may be required to cross train to additional work centers and skill sets.

Job Responsibilities:

  • Wind spools
  • Creel and draw weaving looms
  • Operate weaving looms
  • Maintain defect logs
  • Measure and record critical dimensions using a calibrated rule and/or Vernier calipers
  • Inspect and document parts for compliance against work instructions
  • Package parts for final shipment

What we need from you:

  • High school diploma or equivalent GED
  • Ability to read, write and follow written work instructions
  • Strong attention to detail
  • Strong mechanical aptitude and comfort level with tools and mechanical troubleshooting
  • Strong math skills; A basic math skill test will be given to candidates
  • Ability to lift 50lbs and stand for a full shift

Preferred:

  • Prior experience working with high end fibers including carbon, glass and ceramic
  • Prior experience in setting up, running and troubleshooting weaving looms and winders

What you'll get from us:

  • 16 ETO days
  • Paid Holidays
  • Medical / Dental / Vision 
  • 401k Company Match
  • Tuition Reimbursement
  • The anticipated hourly range for this position is $20-$25 dependent on experience