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Pbx Operator Jobs in Nevada (NOW HIRING)

Station Casinos

PBX Operator - Palace

Las Vegas, NV

Qualifications: 1 year previous experience as PBX Operator preferred. Must be friendly and outgoing with a great personality. Must be a team player and have a positive attitude. Must have pleasant ...

Station Casinos

PBX Operator - Palace

Las Vegas, NV · On-site

Qualifications: 1 year previous experience as PBX Operator preferred. Must be friendly and outgoing with a great personality. Must be a team player and have a positive attitude. Must have pleasant ...

J&J Ventures

PBX Operator/Dispatch

Las Vegas, NV · On-site

... within the PBX department and all other departments as it relates to your ability to complete the tasks assigned to you, in an effort to eliminate personal conflicts. • Refer all unresolved ...

Prime Healthcare

Patient Account Registrar

Reno, NV · On-site

$18 - $23.25/hr

Also, have the capabilities of interfacing with the PBX operator and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served ...

Prime Healthcare

Patient Account Registrar

Reno, NV · On-site

$18 - $23.25/hr

Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate ...

Prime Healthcare

Patient Account Registrar

Reno, NV · On-site

$250/hr

Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate ...

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How much do pbx operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for pbx operator in Nevada is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.26 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Nevada as of September 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Nights. Highlights an 100% In-person job distribution, with an average salary of $42,354 per year, or $20.4 per hour.

PBX Operator - Palace

Las Vegas, NV

Station Casinos
See more jobs at Station Casinosexternal

Full-time

Re-posted 6 days ago

Station Casinos rating

6.8

Company rating: 6.8 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

86th of 164 rated casinos

Job description

Description:

Responsible for answering all incoming phone calls in a professional, helpful and courteous manner. Assisting Guests and directing calls to appropriate departments.

Qualifications:

1 year previous experience as PBX Operator preferred.  Must be friendly and outgoing with a great personality. Must be a team player and have a positive attitude. Must have pleasant and professional phone demeanor and must have excellent communication skills. 

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