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Pbx Manager Jobs (NOW HIRING)

Yavapai Regional Medical Center

PBX Operator

Prescott, AZ · On-site

$18 - $22.19/hr

You will manage calls, operate the switchboard, respond to emergencies, and monitor security ... Two years PBX operator, customer service, or hospital related experience Preferred * Some college ...

Hilton Grand Vacations, Inc.

PBX Operator

Palm Springs, CA · On-site

$21 - $21.09/hr

Prior management/supervisory experience The hourly rate for this role is between $21.00 -$21.09 ... Prior related PBX experience * Ability to read, analyze and interpret complex documents and reports

The Pueblo of Sandia

PBX OPERATOR

Albuquerque, NM · On-site

$16.82 - $18.93/hr

The PBX Operator will efficiently distribute calls to various individuals and departments to ensure ... Utilizes the property management system to provide personalized service to the hotel guests.

Vacatia

PBX Operator (Reservations)

Weston, FL · On-site

$16/hr

PBX Operator | Join Our Resort Team at The Grandview Resort! Are you friendly, detail-oriented, and ... Set up and manage guest wake-up calls * Monitor emergency calls and notify appropriate teams ...

Sandia Resort and Casino

PBX OPERATOR

Albuquerque, NM · On-site

$16.82 - $18.93/hr

The PBX Operator will efficiently distribute calls to various individuals and departments to ensure ... Utilizes the property management system to provide personalized service to the hotel guests.

Turning Stone Enterprises

Lodge PBX Operator

Verona, NY · On-site

$16/hr

... manager. These duties include typing and filing. * Always provides a warm and sincere greeting ... Work Experience To be successful as a PBX Operator you'll need: * A high school diploma or GED.

Benchmark

The PBX Operator serves as the central communication hub for the Dellshire Resort, managing all incoming and outgoing calls with professionalism, efficiency, and warmth. This position ensures that ...

St. Joe

PBX Operator at Watercolor Inn

FL · On-site

Job Summary The PBX Operator/Switchboard Operator serves as the first point of contact for all ... Utilize property management software to handle guest inquiries * Assist with any front desk ...

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Pbx Manager information

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$20.5K

$58.6K

$125K

How much do pbx manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for pbx manager in the United States is $58,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $74,500.00 per year, depending on experience, location, and employer.

What are some common challenges PBX Managers face when maintaining and upgrading telecommunication systems?

PBX Managers often encounter challenges such as ensuring minimal downtime during system upgrades or maintenance, integrating new communication technologies with legacy systems, and maintaining robust security against cyber threats. Coordinating with IT teams, vendors, and end-users to manage expectations and provide training on new features is also a key part of the role. Staying updated with the latest telephony trends and compliance requirements is essential for long-term system efficiency and reliability.

What is the difference between Pbx Manager vs Network Administrator?

AspectPbx ManagerNetwork Administrator
Primary FocusManaging PBX systems, call routing, and telephony infrastructureManaging computer networks, servers, and data communication
Required CertificationsTelephony or VoIP certifications, such as Cisco CCNA VoiceNetwork certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentTelecom rooms, data centers, office environmentsServer rooms, data centers, office networks
Industry UsageTelecommunications, large enterprises with extensive phone systemsIT departments across various industries

The Pbx Manager primarily oversees telephony systems and call management, while the Network Administrator handles overall network infrastructure. Both roles require technical certifications and work in similar environments, but their focus areas differ significantly within the IT and communications sectors.

What are the key skills and qualifications needed to thrive as a PBX Manager, and why are they important?

To thrive as a PBX Manager, you need a solid understanding of telecommunications systems, network infrastructure, and experience with PBX phone systems, often supported by relevant certifications or a degree in information technology. Familiarity with PBX platforms (like Avaya, Cisco, or Mitel), VoIP protocols, and troubleshooting tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help in managing system issues and coordinating with staff and vendors. These skills are vital to ensure reliable business communications, minimize downtime, and maintain seamless operations.

What are PBX Managers?

PBX Managers are professionals responsible for overseeing the operation, maintenance, and troubleshooting of Private Branch Exchange (PBX) telephone systems within an organization. They ensure that internal and external communications run smoothly by managing call routing, system configuration, and user support. PBX Managers may also work with vendors to upgrade hardware or software and train staff on proper phone system usage. Their role is critical in keeping business communications efficient and reliable.
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Pbx Manager jobs near you
Infographic showing various Pbx Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,650 per year, or $28.2 per hour.
PBX Operator (Full Time)

PBX Operator (Full Time)

Montage Hotels & Resorts

Newport Beach, CA

$21.75/hr

Full-time

Posted 14 days ago

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here to apply internally.

PBX Operator

.

SUMMARY

The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications. We are seeking a motivated and customer service oriented PBX Operator to handle all communications and guest requests in a positive and professional manner.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

  • Answering and processing all incoming/outgoing guest and in-house calls
  • Providing prompt and courteous switchboard services to our guests, including message taking when necessary
  • Forwarding messages and faxes as needed to guests and various departments
  • Answering basic inquiries for guests in a courteous and efficient manner
  • Remaining aware of daily events, restaurant, entertainment, and special events in local area
  • Ensuring wake up calls are properly monitored and are promptly placed within parameters of hotel policies and standards
  • Managing 3-4 calls per minute
  • Posting appropriate telephone charges when required
  • Adhering to safety regulations and emergency procedures
  • Actively coordinating communications within the hotel, including emergency procedure, alarms, life safety, and more
  • Assisting the front desk with miscellaneous tasks such as filing, copying, and word processing when necessary
  • Performing any other job related duties as assigned

QUALIFICATIONS

  • High School Diploma or equivalent required
  • Previous communications or switchboard experience preferred
  • Clear and effective verbal and written communication skills required
  • Must be willing and able to multi-task
  • Basic knowledge of computers and computer-aided research required
  • Must have excellent telephone etiquette and customer service skills

PHYSICAL REQUIREMENTS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 8 hours a day. Walking and standing are occasionally required. Must be able to lift up to 15 lbs. on a regular and continuing basis. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

The pay scale* for PBX Operator is $21.75.

*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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