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Pbx Manager Jobs in Indiana (NOW HIRING)

TDS Telecom

Field Service Technician III

Pittsboro, IN · On-site

$27.62 - $41.42/hr

Installs, configures, maintains, and repairs PBX, Key Systems, Centrex Systems, business systems ... Performs project management for the installation of systems and performs related functions as ...

TDS Telecom

Field Service Technician III

Clayton, IN · On-site

$27.62 - $41.42/hr

Installs, configures, maintains, and repairs PBX, Key Systems, Centrex Systems, business systems ... Performs project management for the installation of systems and performs related functions as ...

TDS Telecom

Field Service Technician III

Whitestown, IN · On-site

$27.62 - $41.42/hr

Installs, configures, maintains, and repairs PBX, Key Systems, Centrex Systems, business systems ... Performs project management for the installation of systems and performs related functions as ...

TDS Telecom

Field Service Technician III

Clayton, IN

$27.62 - $41.42/hr

Installs, configures, maintains, and repairs PBX, Key Systems, Centrex Systems, business systems ... Performs project management for the installation of systems and performs related functions as ...

TDS Telecom

Field Service Technician III

Clayton, IN · On-site

Installs, configures, maintains, and repairs PBX, Key Systems, Centrex Systems, business systems ... Performs project management for the installation of systems and performs related functions as ...

TDS Telecom

Field Service Technician III

Whitestown, IN

$27.62 - $41.42/hr

Installs, configures, maintains, and repairs PBX, Key Systems, Centrex Systems, business systems ... Performs project management for the installation of systems and performs related functions as ...

TDS Telecom

Field Service Technician III

Pittsboro, IN · On-site

Installs, configures, maintains, and repairs PBX, Key Systems, Centrex Systems, business systems ... Performs project management for the installation of systems and performs related functions as ...

TDS Telecom

Field Service Technician III

Pittsboro, IN

$27.62 - $41.42/hr

Installs, configures, maintains, and repairs PBX, Key Systems, Centrex Systems, business systems ... Performs project management for the installation of systems and performs related functions as ...

Remington Hotels

Overnight Front Desk

Evansville, IN · On-site

$12.50 - $15.75/hr

Understand, know and follow management company's accounting and credit policies and procedures. * Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX ...

Cox Enterprises

Administrative Assistant I

Indianapolis, IN · On-site

$17.25 - $23.25/hr

Business Services Specialist I Operate PBX or multi-line telephone system to answer incoming calls ... Perform other duties as assigned by manager or supervisor, i.e., filing, copying, collating, record ...

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All JobsPbx JobsPbx Manager JobsPbx Manager Jobs in Indiana

Pbx Manager information

See Indiana salary details

$19.2K

$55K

$117.2K

How much do pbx manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for pbx manager in Indiana is $54,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,404.00 and $69,838.00 per year, depending on experience, location, and employer.

What is a PBX manager?

PBX Managers are professionals responsible for overseeing the operation, maintenance, and troubleshooting of Private Branch Exchange (PBX) telephone systems within an organization. They ensure that internal and external communications run smoothly by managing call routing, system configuration, and user support. PBX Managers may also work with vendors to upgrade hardware or software and train staff on proper phone system usage. Their role is critical in keeping business communications efficient and reliable.

What are the key skills and qualifications needed to thrive as a PBX manager?

To thrive as a PBX Manager, you need a solid understanding of telecommunications systems, network infrastructure, and experience with PBX phone systems, often supported by relevant certifications or a degree in information technology. Familiarity with PBX platforms (like Avaya, Cisco, or Mitel), VoIP protocols, and troubleshooting tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help in managing system issues and coordinating with staff and vendors. These skills are vital to ensure reliable business communications, minimize downtime, and maintain seamless operations.

What are some common challenges PBX managers face when maintaining and upgrading telecommunication systems?

PBX Managers often encounter challenges such as ensuring minimal downtime during system upgrades or maintenance, integrating new communication technologies with legacy systems, and maintaining robust security against cyber threats. Coordinating with IT teams, vendors, and end-users to manage expectations and provide training on new features is also a key part of the role. Staying updated with the latest telephony trends and compliance requirements is essential for long-term system efficiency and reliability.

What is the difference between Pbx Manager vs Network Administrator?

AspectPbx ManagerNetwork Administrator
Primary FocusManaging PBX systems, call routing, and telephony infrastructureManaging computer networks, servers, and data communication
Required CertificationsTelephony or VoIP certifications, such as Cisco CCNA VoiceNetwork certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentTelecom rooms, data centers, office environmentsServer rooms, data centers, office networks
Industry UsageTelecommunications, large enterprises with extensive phone systemsIT departments across various industries

The Pbx Manager primarily oversees telephony systems and call management, while the Network Administrator handles overall network infrastructure. Both roles require technical certifications and work in similar environments, but their focus areas differ significantly within the IT and communications sectors.

What are popular job titles related to Pbx Manager jobs in Indiana?

For Pbx Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Pbx Manager jobs in Indiana look for?

The top searched job categories for Pbx Manager jobs in Indiana are:

What cities in Indiana are hiring for Pbx Manager jobs?

Cities in Indiana with the most Pbx Manager job openings:

Pbx Manager jobs near you
Infographic showing various Pbx Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $54,980 per year, or $26.4 per hour.

Telecommunications Voice Engineer

Rtc Communications

Montgomery, IN • On-site

Full-time

Posted 13 days ago

Job description

Position Summary
The Voice Engineer owns the architecture, lifecycle, delivery, and support of RTC Communications' residential and commercial voice technologies. The role manages voice platforms, tools, networks, and call routing; establishes repeatable service-delivery processes; leads complex implementations and escalations; supports lower-level technicians; and collaborates with customers, vendors, and internal teams to deliver reliable, cost-effective services and an exceptional customer experience.
Essential Job Functions
  • Design, develop, document, and maintain voice technology and systems architectures for residential and commercial services, including hosted PBX, unified communications, contact center applications, SIP/IP trunking, mobile calling applications, WebRTC, VoIP, and related solutions.
  • Manage voice networks, signaling interconnections, dial plans, number inventories, endpoints, registrations, and end-to-end call routing, including call flows, queues, auto attendants, voicemail, emergency calling, time-of-day routing, and failover.
  • Maintain and administer voice platforms, applications, monitoring and diagnostic tools, vendor portals, ticketing systems, integrations, and other tools required to provision, monitor, troubleshoot, and support voice services.
  • Translate approved orders, statements of work, and customer requirements into accurate configurations, implementation plans, schedules, and acceptance criteria; coordinate number porting, activation, testing, training, cutovers, and customer acceptance.
  • Establish, document, maintain, and continually improve service-delivery processes, standards, checklists, and support documentation; provide technical leadership, coaching, and escalation support to lower-level technicians.
  • Support installation, troubleshooting and configuration of customer-premises voice and LAN/WAN equipment; diagnose signaling, codec, latency, jitter, packet loss, QoS, firewall/NAT, registration, integration, and call-quality issues.
  • Apply network, systems, and software expertise to resolve end-to-end issues, support integrations and automation, and flex into other technical teams when customer or business priorities require assistance.
  • Maintain accurate configurations, diagrams, inventories, test results, work orders, implementation records, and customer documentation; provide clear project updates and technical guidance.
  • Drive productive vendor relationships through performance reviews, support escalations, contract and solution evaluations, and cost-reduction initiatives that improve service economics and customer experience.
  • Support planned maintenance, after-hours cutovers, and on-call response as assigned; follow RTC change-management, cybersecurity, privacy, CPNI, safety, and documentation requirements; perform other duties as assigned.

Knowledge, Skills and Abilities
  • Strong knowledge of residential and commercial telephony, SIP, VoIP, hosted PBX, unified communications, contact center applications, IP trunking, mobile calling applications, WebRTC, digital voice, and call routing.
  • Strong knowledge of Ethernet, TCP/IP, VLANs, DHCP, DNS, NAT, QoS, PoE, LAN/WAN connectivity, Wi-Fi, firewalls, switches, routers, cabling, and the factors affecting voice registration and call quality.
  • Demonstrated ability to gather requirements, identify risks, design supportable solutions, troubleshoot complex services, and use voice/network test, monitoring, packet-capture, installation, and repair tools.
  • Working knowledge of ticketing and remote-support systems, APIs, integrations, scripting, automation, security concepts, backup services, and endpoint tools is preferred.
  • Ability to read technical diagrams, maps, work orders, service orders, and manuals; proficiency with Microsoft Office and documentation systems.
  • Clear professional communication, customer-service, organization, prioritization, decision-making, teamwork, ownership, and follow-through; ability to work independently and across departments in a fast-paced environment.
  • Ability and willingness to complete company, vendor, and industry training and remain current with evolving technologies.

Education and Experience
  • Bachelors degree in information technology, networking, telecommunications, or a related field; equivalent relevant education and experience may be considered.
  • At least five years of networking, voice, telecommunications, or closely related experience required; two to three years of telephony industry experience preferred.
  • Experience designing, provisioning, administering, or supporting residential and commercial voice solutions, including VoIP, hosted PBX, SIP/IP trunking, unified communications, contact center applications, mobile calling applications, WebRTC, or comparable platforms, strongly preferred.
  • Industry-recognized networking, voice, cloud, or vendor certifications strongly preferred; must possess or obtain a valid Indiana driver's license and maintain an insurable driving record.

Work Environment and Physical Requirements
  • Work is performed in office, network/telecommunications, indoor, outdoor, and customer-premises environments using computers, telephones, test equipment, hand tools, and installation equipment.
  • Regular standing, walking, bending, reaching, and work in equipment rooms or confined spaces may be required; must safely lift and carry up to 25 pounds, with or without reasonable accommodation.
  • Must be available for scheduled after-hours implementations, service cutovers, maintenance, and on-call support as assigned.

General Statement
This job description summarizes the principal duties and requirements of the position and is not exhaustive. RTC Communications may revise duties or assign responsibilities based on business and customer needs. RTC Communications is an equal opportunity employer and considers qualified applicants and employees without regard to legally protected status.

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