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Pbx Manager Jobs in California (NOW HIRING)

Wincome Hospitality

PBX Agent

Anaheim, CA · On-site

$21.25/hr

PBX Operator is responsible for guest request log for proper identifying each and every call ... Perform other duties as requested by management. * Uses basic computer hardware and software (e.g ...

CoralTree Hospitality

PBX Operator

Olympic Valley, CA · On-site

$25/hr

The PBX Operator is responsible for providing exceptional telephone and communication services to ... The ideal candidate is personable, calm under pressure, highly organized, and able to manage ...

New

Everline Resort & Spa

PBX Operator

CA · On-site

$25/hr

The PBX Operator is responsible for providing exceptional telephone and communication services to ... The ideal candidate is personable, calm under pressure, highly organized, and able to manage ...

New

Everline Resort & Spa

PBX Operator

Olympic Valley, CA · On-site

The PBX Operator is responsible for providing exceptional telephone and communication services to ... The ideal candidate is personable, calm under pressure, highly organized, and able to manage ...

New

TEKsystems

Night Shift PBX Operator

Long Beach, CA

$25/hr

Description The PBX Operator is under the direction of the Supervisor/ Manager and is responsible for answering and redirecting calls for the Hospital. Including general information, phone numbers ...

TEKsystems

Night Shift PBX Operator

Carson, CA

$25/hr

Description The PBX Operator is under the direction of the Supervisor/ Manager and is responsible for answering and redirecting calls for the Hospital. Including general information, phone numbers ...

Davidson Hospitality Group

PBX - Seasonal

Millbrae, CA · On-site

$27.25/hr

We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service ... full-service hospitality management company overseeing hotels, restaurants, dining and ...

UHS

Telephone Operator (PBX) - Part Time

Corona, CA · On-site

Responsibilities Telephone Operator (PBX) position located at Corona Regional Medical Center in Corona, CA Part Time - Subacute Reporting to the Manager of Access Services, this position operates ...

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All JobsPbx JobsPbx Manager JobsPbx Manager Jobs in California

Pbx Manager information

See California salary details

$20.1K

$57.4K

$122.4K

How much do pbx manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for pbx manager in California is $57,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,804.00 and $72,952.00 per year, depending on experience, location, and employer.

What is a PBX manager?

PBX Managers are professionals responsible for overseeing the operation, maintenance, and troubleshooting of Private Branch Exchange (PBX) telephone systems within an organization. They ensure that internal and external communications run smoothly by managing call routing, system configuration, and user support. PBX Managers may also work with vendors to upgrade hardware or software and train staff on proper phone system usage. Their role is critical in keeping business communications efficient and reliable.

What are the key skills and qualifications needed to thrive as a PBX manager?

To thrive as a PBX Manager, you need a solid understanding of telecommunications systems, network infrastructure, and experience with PBX phone systems, often supported by relevant certifications or a degree in information technology. Familiarity with PBX platforms (like Avaya, Cisco, or Mitel), VoIP protocols, and troubleshooting tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help in managing system issues and coordinating with staff and vendors. These skills are vital to ensure reliable business communications, minimize downtime, and maintain seamless operations.

What are some common challenges PBX managers face when maintaining and upgrading telecommunication systems?

PBX Managers often encounter challenges such as ensuring minimal downtime during system upgrades or maintenance, integrating new communication technologies with legacy systems, and maintaining robust security against cyber threats. Coordinating with IT teams, vendors, and end-users to manage expectations and provide training on new features is also a key part of the role. Staying updated with the latest telephony trends and compliance requirements is essential for long-term system efficiency and reliability.

What is the difference between Pbx Manager vs Network Administrator?

AspectPbx ManagerNetwork Administrator
Primary FocusManaging PBX systems, call routing, and telephony infrastructureManaging computer networks, servers, and data communication
Required CertificationsTelephony or VoIP certifications, such as Cisco CCNA VoiceNetwork certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentTelecom rooms, data centers, office environmentsServer rooms, data centers, office networks
Industry UsageTelecommunications, large enterprises with extensive phone systemsIT departments across various industries

The Pbx Manager primarily oversees telephony systems and call management, while the Network Administrator handles overall network infrastructure. Both roles require technical certifications and work in similar environments, but their focus areas differ significantly within the IT and communications sectors.

What are popular job titles related to Pbx Manager jobs in California?

For Pbx Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Pbx Manager jobs in California look for?

The top searched job categories for Pbx Manager jobs in California are:

What cities in California are hiring for Pbx Manager jobs?

Cities in California with the most Pbx Manager job openings:

Pbx Manager jobs near you
Infographic showing various Pbx Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,431 per year, or $27.6 per hour.

PBX Agent

Wincome Hospitality

Anaheim, CA • On-site

$21.25/hr

Full-time

Posted 4 days ago

Job description

Compensation: $21.25 per hour
GENERAL DESCRIPTION:
PBX Operator is responsible for guest request log for proper identifying each and every call. Recording each call doing call around to all the comp set in the area, the PBX training of all personal. TTY special needs training and Set up for all PBX agents helping reservation department when needed. Refilling the copy machine as well as keeping the area in the back clean and neat. Assisting the front office which including Front Desk as needed to ensure all guests are helped in a timely manner. To have adequate communication with the bell and concierge departments via phone and walkie-talkie, to ensure guests are assisted and satisfied. Assisting the staff in the back-office administrations, which includes: sales, marketing and revenue; with tasks or assistance with new or in-house guests concerns.
Service Express Agent Responsibilities
  • Ability to work a flexible schedule, including nights, weekends and holidays as required
  • Knowledge of software system to troubleshoot. Preferred Micros Opera Systems
  • Be able to assist Front Desk including: Check-in, check-out and covering Front Desk.
  • Knowledge of hotel voicemail system.
  • Create or update logs or forms used in PBX or Reservations to keep current with hotel policies or guest satisfactory.
  • Must be fluent in Microsoft Word, Excel, Outlook and the Opera System
  • Able to fulfill guest requests in a timely manner and able to multitask dealing with several requests at a time
  • Ability to communicate verbally and in writing in English Language.
  • Assist Reservations Department when needed.
  • Ability to deal with high volume of the calls defusing unhappy guest and properly identifying each and every call.
  • Assuring training practices are done correctly and are followed per hotel policies.
  • Enforce hotel policies and regulations.

Maintaining Property Standards
  • Providing Exceptional Customer Service
  • Communicate professionally at all times with guests, the client, and your teammates

Qualifications and Requirements
  • Ability to lead and participate as a member of a team
  • Strong team player and able to motivate a team.
  • Excellent written and verbal communication skills (English).
  • Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Maintain regular attendance in compliance with the handbook policies.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
  • Perform other duties as requested by management.
  • Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

EXPERIENCE AND EDUCATION REQUIREMENTS:
  • High school diploma
  • Previous Reservation Experience and PBX experience.
  • Excellent communication skills
  • Must be able to work nights, weekends & holidays
  • Occasional lifting and carrying up to 30 lbs.

COMMUNICATION REQUIREMENTS:
Able to communicate effectively in English/Spanish preferred, both verbally and in writing.
Able to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
EOE/M/F/D/V/SO
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