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Pbx Manager Jobs in Arizona (NOW HIRING)

CommonSpirit Health

PBX Operator

Prescott, AZ · On-site

As a PBX Operator, you will be responsible for all operations related to the hospital ... You will manage calls, operate the switchboard, respond to emergencies, and monitor security ...

Yavapai Regional Medical Center

PBX Operator

Prescott, AZ · On-site

$18 - $22.19/hr

You will manage calls, operate the switchboard, respond to emergencies, and monitor security ... Two years PBX operator, customer service, or hospital related experience Preferred * Some college ...

Kingman Regional Medical Center

PBX Clerk-PerDiem

Kingman, AZ · On-site

$13.50 - $15.75/hr

Admitting Supervisor/Manager Exempt Status: NO Position Purpose: All KHI employees are expected to ... PBX in a professional, caring and courteous manner. • Provides receptionist service over the PBX ...

Kingman Regional Medical Center

PBX Clerk-PerDiem

Kingman, AZ · On-site

$13.50 - $15.75/hr

PBX Clerk Position Code: ClerkPBX-8110 Department: Patient Access Safety Sensitive: YES Reports to ... Admitting Supervisor/Manager Exempt Status: NO Position Purpose: All KHI employees are expected to ...

Crestview Management, LLC

Hotel Front Desk/PBX Agent

Tempe, AZ · On-site

$13.75 - $17.50/hr

Working in the PBX department. NON-ESSENTIAL FUNCTIONS: * Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or ...

TDS Telecom

Field Service Technician III

Happy Jack, AZ

$27.62 - $41.42/hr

Installs, configures, maintains, and repairs PBX, Key Systems, Centrex Systems, business systems ... Performs project management for the installation of systems and performs related functions as ...

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Pbx Manager information

See Arizona salary details

$19.9K

$56.9K

$121.4K

How much do pbx manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for pbx manager in Arizona is $56,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,524.00 and $72,330.00 per year, depending on experience, location, and employer.

What is a PBX manager?

PBX Managers are professionals responsible for overseeing the operation, maintenance, and troubleshooting of Private Branch Exchange (PBX) telephone systems within an organization. They ensure that internal and external communications run smoothly by managing call routing, system configuration, and user support. PBX Managers may also work with vendors to upgrade hardware or software and train staff on proper phone system usage. Their role is critical in keeping business communications efficient and reliable.

What are the key skills and qualifications needed to thrive as a PBX manager?

To thrive as a PBX Manager, you need a solid understanding of telecommunications systems, network infrastructure, and experience with PBX phone systems, often supported by relevant certifications or a degree in information technology. Familiarity with PBX platforms (like Avaya, Cisco, or Mitel), VoIP protocols, and troubleshooting tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help in managing system issues and coordinating with staff and vendors. These skills are vital to ensure reliable business communications, minimize downtime, and maintain seamless operations.

What are some common challenges PBX managers face when maintaining and upgrading telecommunication systems?

PBX Managers often encounter challenges such as ensuring minimal downtime during system upgrades or maintenance, integrating new communication technologies with legacy systems, and maintaining robust security against cyber threats. Coordinating with IT teams, vendors, and end-users to manage expectations and provide training on new features is also a key part of the role. Staying updated with the latest telephony trends and compliance requirements is essential for long-term system efficiency and reliability.

What is the difference between Pbx Manager vs Network Administrator?

AspectPbx ManagerNetwork Administrator
Primary FocusManaging PBX systems, call routing, and telephony infrastructureManaging computer networks, servers, and data communication
Required CertificationsTelephony or VoIP certifications, such as Cisco CCNA VoiceNetwork certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentTelecom rooms, data centers, office environmentsServer rooms, data centers, office networks
Industry UsageTelecommunications, large enterprises with extensive phone systemsIT departments across various industries

The Pbx Manager primarily oversees telephony systems and call management, while the Network Administrator handles overall network infrastructure. Both roles require technical certifications and work in similar environments, but their focus areas differ significantly within the IT and communications sectors.

What are popular job titles related to Pbx Manager jobs in Arizona?

For Pbx Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Pbx Manager jobs in Arizona look for?

The top searched job categories for Pbx Manager jobs in Arizona are:

What cities in Arizona are hiring for Pbx Manager jobs?

Cities in Arizona with the most Pbx Manager job openings:

Pbx Manager jobs near you
Infographic showing various Pbx Manager job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $56,942 per year, or $27.4 per hour.

PBX Operator

Yavapai Regional Medical Center

Prescott, AZ

$18 - $22.19/hr

Per diem

Re-posted 21 days ago

Job description


Job Summary and Responsibilities

As a PBX Operator, you will be responsible for all operations related to the hospital's Communications and Security Systems.

Daily, you will demonstrate behavior consistent with the Core Values, supporting our hospital's strategic plan and quality improvement initiatives. You will manage calls, operate the switchboard, respond to emergencies, and monitor security systems, ensuring seamless and secure communication.

Success in this role requires exceptional communication, calm under pressure, a commitment to service excellence, and dedication to the hospital's mission and values.

  • Knows location of equipment, passwords, and is able to login/out as necessary.
  • Follows protocol for rebooting as needed
  • Effectively utilizes computer based telephony system for all call processing (other than down time scenarios)
  • Accepts incoming calls, directing them to the proper departments with care and efficiency. Also places outbound and long distance calls as needed
  • Displays a very high level of service and commitment to organization and performs in a friendly, professional, and responsible manner.
  • Speaks clearly and distinctly; demonstrates proper use of the English language
Job Requirements

Required

  • High School Graduate/GED
  • Two years PBX operator, customer service, or hospital related experience

Preferred

  • Some college level education
  • Three years customer service experience, preferably in a hospital PBX or high volume call center environment 
  • Experience in the hospital setting
Where You'll Work

Are you ready to join a healthcare family where your values align with ours? At Dignity Health – Yavapai Regional Medical Center (DH-YRMC), now a proud part of CommonSpirit Health, a not-for-profit integrated healthcare provider, our core mission guides every decision and every interaction.

Here, you'll discover more than just a job; you'll find rewarding career opportunities across a comprehensive network of inpatient and outpatient services. From a vibrant community hospital, YRMC has grown into a leading regional healthcare system.

Today, that means you could be making an impact at:

  • Two state-of-the-art acute care hospitals
  • A robust network of primary and specialty care clinics
  • Modern outpatient health and wellness services
  • Acclaimed cardiac diagnostic centers
  • Advanced outpatient medical imaging facilities


Elevate your career without sacrificing your quality of life. As you grow with YRMC, you'll find the Prescott area isn't just a place to work – it's an inspiring community designed for living, thriving, and embracing the outdoors. Imagine a charming blend of bygone appeal and modern amenities, coupled with four distinct seasons and nearly year-round sunshine perfect for every adventure.

Say hello to a relaxed lifestyle that empowers you to prioritize both your professional growth and family time. YRMC extends this inviting spirit within our walls, fostering a strong sense of family, and belonging among our team members.

Come experience the exceptional quality of life that YRMC and Prescott offer. Work at the heart of #hellohumankindness and discover where your career and well-being truly connect.

Qualifications:

Required

  • High School Graduate/GED
  • Two years PBX operator, customer service, or hospital related experience

Preferred

  • Some college level education
  • Three years customer service experience, preferably in a hospital PBX or high volume call center environment 
  • Experience in the hospital setting
Employment Type: PRN
Yavapai Regional Medical Center logo

About Yavapai Regional Medical Center

Sourced by ZipRecruiter

Dignity Health-Yavapai Regional Medical Center embodies a strong sense of family, security, and belonging, extending compassion and a commitment to quality care. Our excellence in healthcare has earned us prestigious awards, including the Stroke Care Excellence Award (2022) and Neuroscience Excellence Award (2021, 2020). We take pride in being among America's 100 Best Hospitals for Stroke Care (2020, 2021).

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Prescott, AZ, US

Year founded

1999

Social media

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