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Pbx Manager Jobs (NOW HIRING)

Vacatia

PBX Operator

Las Vegas, NV · On-site

$16/hr

PBX Operator | Join Our Resort Team at The Grandview Resort! Are you friendly, detail-oriented, and ... Set up and manage guest wake-up calls * Monitor emergency calls and notify appropriate teams ...

Vacatia

PBX Operator

Las Vegas, NV

$16/hr

PBX Operator | Join Our Resort Team at The Grandview Resort! Are you friendly, detail-oriented, and ... Set up and manage guest wake-up calls * Monitor emergency calls and notify appropriate teams ...

Vacatia

PBX Operator

Williamsburg, VA

$16/hr

PBX Operator | Join Our Resort Team at Vacation Village at Williamsburg Resort! Are you friendly ... Set up and manage guest wake-up calls * Monitor emergency calls and notify appropriate teams ...

Vacatia

PBX Operator

Williamsburg, VA

$16/hr

PBX Operator | Join Our Resort Team at Vacation Village at Williamsburg Resort! Are you friendly ... Set up and manage guest wake-up calls * Monitor emergency calls and notify appropriate teams ...

Evermore Orlando Resort

PBX Operator

Orlando, FL

Manage all incoming and outgoing calls through the Private Branch Exchange (PBX) system. Answer calls promptly, professionally, and in a friendly manner, adhering to the resort's communication ...

Vacatia

PBX Operator

Williamsburg, VA · On-site

$16/hr

PBX Operator | Join Our Resort Team at Vacation Village at Williamsburg Resort! Are you friendly ... Set up and manage guest wake-up calls * Monitor emergency calls and notify appropriate teams ...

Evermore Orlando

PBX Operator

Orlando, FL · On-site

Manage all incoming and outgoing calls through the Private Branch Exchange (PBX) system. Answer calls promptly, professionally, and in a friendly manner, adhering to the resort's communication ...

Vacatia

PBX Operator

Las Vegas, NV

$16/hr

PBX Operator | Join Our Resort Team at The Grandview Resort! Are you friendly, detail-oriented, and ... Set up and manage guest wake-up calls * Monitor emergency calls and notify appropriate teams ...

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$20.5K

$58.6K

$125K

How much do pbx manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for pbx manager in the United States is $58,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $74,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a PBX Manager, and why are they important?

To thrive as a PBX Manager, you need a solid understanding of telecommunications systems, network infrastructure, and experience with PBX phone systems, often supported by relevant certifications or a degree in information technology. Familiarity with PBX platforms (like Avaya, Cisco, or Mitel), VoIP protocols, and troubleshooting tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help in managing system issues and coordinating with staff and vendors. These skills are vital to ensure reliable business communications, minimize downtime, and maintain seamless operations.

What are some common challenges PBX Managers face when maintaining and upgrading telecommunication systems?

PBX Managers often encounter challenges such as ensuring minimal downtime during system upgrades or maintenance, integrating new communication technologies with legacy systems, and maintaining robust security against cyber threats. Coordinating with IT teams, vendors, and end-users to manage expectations and provide training on new features is also a key part of the role. Staying updated with the latest telephony trends and compliance requirements is essential for long-term system efficiency and reliability.

What are PBX Managers?

PBX Managers are professionals responsible for overseeing the operation, maintenance, and troubleshooting of Private Branch Exchange (PBX) telephone systems within an organization. They ensure that internal and external communications run smoothly by managing call routing, system configuration, and user support. PBX Managers may also work with vendors to upgrade hardware or software and train staff on proper phone system usage. Their role is critical in keeping business communications efficient and reliable.

What is the difference between Pbx Manager vs Network Administrator?

AspectPbx ManagerNetwork Administrator
Primary FocusManaging PBX systems, call routing, and telephony infrastructureManaging computer networks, servers, and data communication
Required CertificationsTelephony or VoIP certifications, such as Cisco CCNA VoiceNetwork certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentTelecom rooms, data centers, office environmentsServer rooms, data centers, office networks
Industry UsageTelecommunications, large enterprises with extensive phone systemsIT departments across various industries

The Pbx Manager primarily oversees telephony systems and call management, while the Network Administrator handles overall network infrastructure. Both roles require technical certifications and work in similar environments, but their focus areas differ significantly within the IT and communications sectors.

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Pbx Manager jobs near you

PBX Operator

Enchantment Group Management Company LLC

Sedona, AZ • On-site

Full-time

Posted 15 days ago

Job description

Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you!

At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!

How you will enjoy your day: Provides professional, courteous telephone and radio service to both guests and employees.

Work Performed:

1. Answers the telephone with appropriate greetings and transfers call to correct extension.

2. Takes messages accurately and logs them in Visual One.

3. Relay pertinent messages immediately to guests or staff.

4. Communicates with all departments via the telephone, email and/or radio.

5. Relays guest requests and problems to correct department and follows up.

6. Runs daily reports for PBX and other departments.

7. Records arrivals as noted by the Front Gate.

8. Notifies front desk of guest arrivals.

9. Completes guest request log with follow-up to all departments.

10. Logs all incoming packages on the package log.

11. Prepares key packets for 2nd shift.

12. Adheres to standards of property and standards of leading, triple A and Mobil.

13. Other duties as assigned.

Supervision Exercised: None

Supervision Received: Front Office Manager, Guest Services Manager and Resort Manager.

Responsibility & Authority:

1. Provides courteous, friendly and helpful telephone service to all guests and employees.

2. Informs appropriate department of guest issues and follows up to ensure resolved.

Minimum Requirements:

High school diploma or equivalent. Prefer prior PBX experience. Must have a good telephone voice and be detail oriented. Requires basic clerical skills, including filing, as well as knowledge of computer systems. Must have a basic knowledge of standard office machines. Ability to multi-task many priorities at one time.

Physical Requirements:

Lifting Up to 20 Pounds

95% Sitting

5% Standing and walking

Excellent Hearing

Manual Dexterity

Must Read Computer Screen/LED Readout on Console from 1-3 Feet

Not Claustrophobic as will work in small space