Payroll Support Representative Jobs (NOW HIRING)

We are seeking a highly skilled Payroll Analyst/Sr. Payroll Analyst to manage complex payroll operations and ensure accurate, compliant, and timely payroll processing across multiple entities. This role is ideal for a payroll professional who thrives in a fast-paced environment, enjoys solving complex payroll and tax challenges, and is passionate about delivering exceptional service to employees and internal stakeholders.

Location: Richmond, VA

Compensation: $27.10-$36.67 per hour*

This role plays a critical role in payroll administration, payroll tax compliance, process improvement, and system optimization while supporting a diverse and complex workforce.

Responsibilities:

• Manage and oversee the bi-weekly U.S. payroll process, ensuring payroll accuracy, compliance, and timely delivery.
• Analyze payroll data, validate payroll reports, identify discrepancies, and resolve issues in partnership with Human Resources, Finance, Logistics, and other stakeholders.
• Administer the Social Security Totalization Agreement process and collaborate with cross-functional teams to support international payroll requirements.
• Process and reconcile federal, state, and local payroll tax withholdings, payments, and filings across multiple entities.
• Research payroll tax regulations and ensure compliance with evolving federal, state, local, and international payroll requirements.
• Register and maintain payroll tax accounts in new jurisdictions and support organizational expansion into new states and localities.
• Provide payroll support to employees, including responding to inquiries, managing payroll communications, and assisting with tax elections and payroll-related transactions.
• Calculate salary adjustments and audit employee payroll information to ensure data integrity.
• Support payroll system enhancements, reporting development, integrations, and continuous process improvement initiatives.
• Serve as a backup for payroll team functions and contribute to cross-training and knowledge-sharing efforts.

Required Qualifications

• Bachelor's degree in business, Accounting, Finance, or a related field, preferred.
• At least 3 years of payroll, accounting, finance, HR and/or related experience.
• Knowledge of payroll administration and payroll tax compliance, preferred
• Experience processing multi-state payrolls, preferred
• Advanced analytical and problem-solving skills with exceptional attention to detail.
• Strong customer service and communication skills.
• Ability to manage multiple priorities and meet critical deadlines.
• Proficiency with Microsoft Office applications and payroll/ERP systems.
• Experience working in Workday is ideal
• Experience managing payroll processes across multiple companies or entities.
• Knowledge of employee benefits, garnishments, leave programs, retirement plans, and payroll tax regulations.

Benefits & Perks:

• Medical insurance with choice of 3 plans, dental, vision, HSA and FSA benefit plans (and more!)
• Short- and long-term disability and basic life insurance coverage (employer paid) - with supplemental coverage available
• 403(b) Retirement Plan Savings - with 5% employer contribution plus up to a 4% matching contribution, fully vested after 3 years
• 21 days of paid time off accrued in the first year, plus 11 paid holidays and the week between Christmas and New Years
• Volunteer Mission Trip Benefits so you can experience mission life firsthand by working with our teams overseas
• Access to tuition discounts
• See a summary of our comprehensive benefits package for full time regular and contract employeeshere.

*This range represents a good faith estimate of compensation that IMB reasonably expects to offer at the time of posting. This range reflects base compensation only and does not include the value of IMB's comprehensive benefits, which are described further below. Final base compensation may be informed by individualized factors, including experience, qualifications, and unique skills that are expected to impact the individual's contribution to the role. IMB is not responsible for omissions or alterations to this information in third-party job postings.

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