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Payroll Support Representative Jobs (NOW HIRING)

Excelforce

Payroll Customer Support Representative

Chester, NY · On-site

$61K - $62K/yr

... Representative who combines excellent service skills with payroll knowledge and the ambition to grow professionally. In this in-office role, you will be responsible for supporting clients as they ...

Excelforce

Payroll Customer Support Representative

Chester, NY · On-site

$16.25 - $22.25/hr

... Representative who combines excellent service skills with payroll knowledge and the ambition to grow professionally. In this in-office role, you will be responsible for supporting clients as they ...

Excelforce

Payroll Customer Support Representative

Chester, NY · On-site

$16.25 - $22.25/hr

... Representative who combines excellent service skills with payroll knowledge and the ambition to grow professionally. In this in-office role, you will be responsible for supporting clients as they ...

Lids

Payroll Processor

Indianapolis, IN · On-site

... fans represent their teams - in style. General Position Summary The Payroll Processor is ... This role provides day-to-day payroll support by reviewing payroll data, processing routine ...

ICONMA

Sales Support Representative

San Diego, CA

$20.25 - $27.50/hr

Payroll Services; Consulting (Project Delivery, SOW), etc. Our Staff Members Our in-house team ... The Sales Support Representative provides critical administrative support to client global sales ...

Robert Half

Payroll Manager

Colorado Springs, CO · On-site

$55.41 - $64.16/hr

... supporting a complex manufacturing environment with diverse employee groups and multi-state ... the primary payroll representative on the business side of the implementation, translating ...

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Payroll Support Representative information

See salary details

$27.5K

$57.1K

$63.5K

How much do payroll support representative jobs pay per year?

As of Jul 2, 2026, the average yearly pay for payroll support representative in the United States is $57,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $61,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Payroll Support Representatives, and how can applicants best prepare for them?

Payroll Support Representatives often encounter challenges such as navigating complex payroll systems, resolving discrepancies under tight deadlines, and communicating with employees who have urgent concerns about their pay. To excel in this role, it's helpful to be detail-oriented, possess strong problem-solving skills, and remain patient and empathetic when assisting others. Familiarity with payroll software and a proactive approach to continuous learning can also help you adapt quickly and provide accurate support.

What does a Payroll Support Representative do?

A Payroll Support Representative assists clients or employees with payroll-related inquiries, issues, and processing. They ensure accurate and timely payroll processing by answering questions about paychecks, deductions, taxes, and benefits. Their responsibilities often include troubleshooting payroll discrepancies, providing guidance on payroll systems, and maintaining compliance with payroll regulations. Good communication and problem-solving skills are essential in this role, as they often serve as the first point of contact for payroll concerns.

What are the key skills and qualifications needed to thrive as a Payroll Support Representative, and why are they important?

To thrive as a Payroll Support Representative, you need a solid understanding of payroll processes, tax regulations, and strong numerical skills, often supported by relevant experience or coursework in accounting or finance. Familiarity with payroll software (such as ADP, Paychex, or SAP), HRIS systems, and sometimes certification like FPC (Fundamental Payroll Certification) is highly beneficial. Exceptional attention to detail, effective communication, and problem-solving abilities set top performers apart in this role. These skills ensure accurate payroll processing, compliance, and high-quality support for both employees and employers.
More about Payroll Support Representative jobs
What cities are hiring for Payroll Support Representative jobs? Cities with the most Payroll Support Representative job openings:
What job categories do people searching Payroll Support Representative jobs look for? The top searched job categories for Payroll Support Representative jobs are:
Payroll Support Representative jobs near you
Infographic showing various Payroll Support Representative job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 72% Full Time, 14% Part Time, 3% Temporary, and 8% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $57,086 per year, or $27.4 per hour.
Client Support Representative

Client Support Representative

Automatic Payroll Systems, Inc

Shreveport, LA • On-site

$13.25 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Based in Shreveport, Louisiana, we began in 1996 by offering payroll processing and tax compliance services. In 2000, we made the strategic decision to develop our own technology. APS has a mission: to make payroll and HR easier. We design our unified solution to simplify workforce management tasks for mid-market organizations. We provide our clients and partners with personalized service and support to accomplish their goals. Streamline payroll processing, automate HR workflows, and elevate the employee lifecycle with a single-system platform. We are APS, and we are a workforce partner for our clients.
We are on the grow again and searching for a Client Support Representative . The Client Support Representative is a client facing position responsible for servicing and managing client accounts by interacting with clients to provide product, system and services support.
This position is onsite at our corporate offices located in Shreveport, LA.
Essential Duties and Responsibilities:
  • Provide product, system and services support to clients
  • answering questions
  • offering guidance in processes for an intended outcome
  • evaluating/troubleshooting system or set up issues > escalate based on level permissions
  • Provide continuous APS user education.
  • Documentation of client related issues received via call, email or chat using the department ticketing system.
  • Responding to tickets received according to departmental policy and procedure.
  • Maintaining client satisfaction.
  • Adhere to established client communication policy and procedures
  • Following response/resolution policy and procedure
  • Mentor responsibilities, as assigned by individual, to assist in the Account Managers (in Training) through Level 1 progression is achieved.
  • Other responsibilities as needed or assigned.

Supervisory Responsibilities: NA
Requirements
Education, Qualifications, Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The list below is representative of the qualifications, skills, and abilities required and preferred:
  • Bachelor's degree in related fields preferred.
  • FPC (or equivalent substitute) preferred.
  • Three plus years of experience in payroll, HR systems support, or relative technical account support and management preferred.
  • Strong technical knowledge - knowledge of software, programs, systems.
  • Strong observation and problem-solving skills.
  • Strong client centric focus.
  • Excellent written and verbal communication skills.
  • Strong planning and organizing skills and attention to details.
  • Strong ability to manage multiple projects and tasks and meet deadlines.
  • Ability to work with people and work as part of a team.
  • Must be able to work in an environment in which constant deadlines exist.
  • Must be able to work the hours necessary to successfully perform in this position.
  • Must understand all company guidelines, procedures, and workflow.

BENEFITS: APS offers a competitive compensation and benefits package which includes:
  • Medical, Dental & Vision Insurance (employee only tier of coverage for medical and vision paid at 100% by APS)
  • Short Term Disability (short term disability paid at 100% by APS for employee)
  • Long Term Disability
  • Life Insurance
  • 401(k) for Retirement (eligible after 3 months of employment; employer match/no vesting schedule)
  • Paid time off (PTO)
  • Holiday paid time off

At APS, we strive everyday to...
  • Do the Right Thing
  • Serve Others
  • Be Our Best
  • Find the Fun

Check APS out and see what we are about!

Apply