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Patient Service Representative Urology Jobs (NOW HIRING)

VillageMD

Patient Service Representative - Urology

Paramus, NJ · On-site

$18.13 - $22.02/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. Promptly answers the telephone, directs all calls appropriately ...

VillageMD

Patient Service Representative - Urology

Sparta, NJ · On-site

$18.13 - $22.02/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. Promptly answers the telephone, directs all calls appropriately ...

VillageMD

Patient Service Representative - Urology

Hackettstown, NJ · On-site

$18.13 - $22.02/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. Promptly answers the telephone, directs all calls appropriately ...

VillageMD

Patient Service Representative - Urology

Sparta, NJ · On-site

$18.13 - $22.02/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. Promptly answers the telephone, directs all calls appropriately ...

New Jersey Urology

Patient Service Representative

Sewell, NJ · On-site

$20 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Patient Service Representative The Patient Service Representative position is responsible for ... S. Urology Partners, we are guided by four core values. Every associate living the core values ...

Urology Austin

Patient Service Representative

Round Rock, TX · On-site

$16.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Urology Austin Job Opportunity At Urology Austin, our mission is committed to improving the lives ... Job Summary: The Patient Service Representative will greet all Urology Austin patients as they ...

Urology Austin

Patient Service Representative

Midland, TX · On-site

$17.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Urology Austin Job Opportunity At Urology Austin, our mission is committed to improving the lives ... Job Summary The Patient Service Representative will greet all Urology Austin patients as they ...

Urology Austin

Patient Service Representative

Round Rock, TX · On-site

$16.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Urology Austin , our mission is committed to improving the lives of patients and their families ... Job Summary: The Patient Service Representative will greet all Urology Austin patients as they ...

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Patient Service Representative Urology information

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$13

$19

$26

How much do patient service representative urology jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient service representative urology in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a patient service representative urology?

Patient Service Representatives in Urology are administrative professionals who support urology clinics by handling patient scheduling, registration, insurance verification, and other front-desk duties. They serve as the primary point of contact between patients and healthcare providers, ensuring a smooth and efficient experience for those seeking urological care. Their responsibilities often include answering phones, processing paperwork, managing medical records, and assisting with billing inquiries. Strong communication, organizational skills, and knowledge of medical terminology are essential for this role.

What are the key skills and qualifications needed to thrive as a patient service representative urology?

To thrive as a Patient Service Representative in Urology, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration preferred. Familiarity with electronic health records (EHR) systems, scheduling software, and insurance verification processes is typically required. Exceptional interpersonal skills, professionalism, and the ability to manage sensitive patient information with discretion help individuals excel in this role. Mastering these skills ensures efficient patient flow, accurate recordkeeping, and a positive patient experience in a specialized medical environment.

What are some common challenges patient service representatives urology face, and how can they be managed?

Patient Service Representatives in Urology often handle a high volume of sensitive patient information and inquiries, which can be challenging due to the personal nature of urological concerns. Managing patient confidentiality while maintaining empathy and professionalism is crucial. Additionally, coordinating appointment schedules with providers and managing prior authorizations for procedures can be complex. Strong organizational skills and clear communication with both patients and clinical staff help in managing these challenges effectively.

What is the difference between Patient Service Representative Urology vs Patient Service Representative Oncology?

AspectPatient Service Representative UrologyPatient Service Representative Oncology
Required CredentialsHigh school diploma, medical office experience, customer service skillsHigh school diploma, medical office experience, customer service skills
Work EnvironmentUrology clinics, outpatient officesOncology clinics, outpatient and hospital settings
Employer & Industry UsageUrology practices, specialty clinicsCancer treatment centers, hospitals
Common Search & ComparisonPatient Service Representative Urology vs Patient Service Representative Oncology

Both roles involve managing patient interactions, scheduling, and insurance verification. The main difference lies in the medical specialty: Urology focuses on urinary and reproductive health, while Oncology deals with cancer care. The job duties are similar, but the work environment and patient population differ based on the specialty.

More about Patient Service Representative Urology jobs

What cities are hiring for Patient Service Representative Urology jobs?

Cities with the most Patient Service Representative Urology job openings:

What states have the most Patient Service Representative Urology jobs?

States with the most job openings for Patient Service Representative Urology jobs include:

What job categories do people searching Patient Service Representative Urology jobs look for?

The top searched job categories for Patient Service Representative Urology jobs are:

Patient Service Representative Urology jobs near you
Infographic showing various Patient Service Representative Urology job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Representative - Urology

Summit Health Inc

Orange, NJ • On-site

$18.13 - $22.02/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

About Our Company
We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
Essential Job functions:
  • Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
  • Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
  • Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.
  • Informs patients of delay in physician schedules, assists with patient comfort while delayed.
  • Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule.
  • Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections.
  • Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Updates patient information including demographics, insurance, HIPAA forms and financial waivers.
  • Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed. Review Eligibility and Phone report.
  • Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows.
  • Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations.
  • Completes referrals according to departmental guidelines and properly enters into the appropriate system.
  • Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly.
General Job functions:
  • Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings.
  • Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations.
  • Demonstrates the ability to adequately follow downtime procedures.
  • Other job duties as required.
Education, Certification, Computer and Training Requirements:
  • High School Graduate or GED required. Associate Degree preferred.
  • Previous PSR experience preferred.
  • Ability to communicate in English, both orally and in writing.
  • Must have excellent customer service skills.
  • Must have the ability to organize and perform multiple tasks in a timely manner.
  • Knowledge of medical office and terminology preferred.
  • Basic proficiency in computer use required. Previous experience with Standard Office Technology in a Window based environment preferred.
  • Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.
Travel:
  • Ability to commute to satellite offices as needed.
Pay Range: $18.13 - $22.02 Hourly
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

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