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Patient Service Representative Kaiser Permanente Jobs

Kaiser Permanente Medical Foundation

$319K - $375K/yr

... patient emails to helping connect patients with social services, we take care of many of the non ... Kaiser Permanente-Washington Permanente Medical Group is seeking a part-time (0.5 FTE) Neurologist ...

Kaiser Permanente

Speech Therapist I

Roseville, CA · On-site

$41.75 - $56.75/hr

... representative of Rehab Services positions in Northern California effective 9/26/2021. Essential ... new or enhanced services or levels of patient care. * Kaiser Permanente conducts compensation ...

New

Kaiser Permanente

Dietitian II (Bilingual)

Orange, CA · On-site

... clinical services within established guidelines. Essential Responsibilities: * Upholds Kaiser ... Permanente facilities for continuity of nutrition care. * Educates/counsels members, family and ...

Kaiser Permanente

Dietitian II Per Diem

Downey, CA · On-site

$52.01 - $58.52/hr

... clinical services within established guidelines. Essential Responsibilities: * Upholds Kaiser ... Permanente facilities for continuity of nutrition care. * Educates/counsels members, family and ...

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How much do patient service representative kaiser permanente jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for patient service representative kaiser permanente in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What does a patient service representative at Kaiser Permanente do?

A Patient Service Representative at Kaiser Permanente is responsible for greeting patients, scheduling appointments, answering phone calls, verifying insurance information, and assisting with billing inquiries. They serve as the first point of contact for patients and play a key role in ensuring a smooth and positive experience. Additionally, they may handle patient records, process paperwork, and coordinate communication between patients and healthcare providers. Their work is essential in supporting the overall efficiency and quality of care at Kaiser Permanente clinics and medical offices.

What skills and qualifications are needed to thrive as a patient service representative at Kaiser Permanente?

To thrive as a Patient Service Representative at Kaiser Permanente, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with prior experience in healthcare or customer service preferred. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities distinguish top performers in this role. These skills ensure efficient patient interactions, accurate information management, and a positive healthcare experience for both patients and staff.

How does a patient service representative at Kaiser Permanente typically collaborate with medical staff and other departments?

As a Patient Service Representative at Kaiser Permanente, you will frequently coordinate with nurses, physicians, and administrative staff to ensure smooth patient flow and address patient needs efficiently. This involves verifying patient information, scheduling appointments, and sometimes relaying messages between patients and clinical teams. Strong communication and organizational skills are essential, as you'll often serve as the bridge between patients and various healthcare providers. Collaboration is key to maintaining high-quality service and supporting a positive patient experience.

What is the difference between Patient Service Representative Kaiser Permanente vs Medical Receptionist?

AspectPatient Service Representative Kaiser PermanenteMedical Receptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentHealthcare clinics, hospitals, Kaiser Permanente facilitiesMedical offices, clinics, hospitals
Employer & IndustryKaiser Permanente, healthcare industryVarious healthcare providers, clinics, hospitals
Job FunctionsPatient check-in, scheduling, insurance verificationPatient check-in, appointment scheduling, data entry

Both roles involve patient interaction, scheduling, and administrative tasks within healthcare settings. The main difference is that Patient Service Representatives Kaiser Permanente specifically work within the Kaiser Permanente system, often handling insurance verification and patient flow for that organization, while Medical Receptionists may work across various healthcare providers with similar duties.

What skills do you need to be a patient service representative Kaiser Permanente?

A patient service representative at Kaiser Permanente needs strong communication and customer service skills to assist patients effectively. They should be proficient in using electronic health record systems, have good organizational abilities, and be able to handle sensitive information with confidentiality. Additionally, interpersonal skills and the ability to multitask are important for success in this role.
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Patient Service Representative Kaiser Permanente jobs near you
Infographic showing various Patient Service Representative Kaiser Permanente job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Speech Therapist I, Pediatrics, 40 Hours

Kaiser Permanente

Redwood City, CA • On-site

$48.75 - $66.50/hr

Other

Posted 11 days ago

Job description

Qualified candidates may have the opportunity to participate in our student loan repayment program, which can repay up to $20,000, subject to eligibility and program guidelines.
Job Summary:
Under supervision, provides diagnosis and treatment of communication disorders. Ensures compliance with federal, state, and local requirements.
UNAC/UHCP (United Nurses Association of California/Union of Health Care Professionals) is the collective bargaining representative of Rehab Services positions in Northern California effective 9/26/2021.
Essential Responsibilities:
  • Evaluates and treats communication and swallowing disorders for both adult and pediatric populations. Administers diagnostic tests and implements individualized treatments.
  • Advises physician and patient of disorders and develops treatment schedule. Ensures compliance with federal, state, and local regulations. Implements and maintains department policies and procedures. Identifies opportunities for new or enhanced services or levels of patient care.
  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Basic Qualifications:
Experience
  • Completion of a Speech Clinical Fellowship Year (CFY) Internship required by date of hire.
Education
  • Masters degree in Speech Language Pathology by date of hire.
License, Certification, Registration
  • Speech-Language Pathologist License (California)
  • National Provider Identifier
  • Clinical Competence in Speech-Language Pathology Certificate
  • Basic Life Support required at hire
Additional Requirements:
  • Knowledge of federal, state, and local requirements.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
  • N/A

Primary Location: California,Redwood City,Redwood City Veterans Medical Offices
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon (9:30am-6:00pm), Tue (9:30am-6:00pm), Wed (9:30am-6:00pm), Thu (7:30am-4:00pm), Fri (7:30am-4:00pm)
Working Hours Start: 09:30 AM
Working Hours End: 06:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Worker Location: Onsite
Employee Group/Union Affiliation: A20|AFSCME|UNAC-UTNC-United Therapists of Northern CA
Job Level: Individual Contributor
Department: Redwood City Hospital - Pediatrics-Rehab Services - 0206
Pay Range: $56.67 - $60 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: No Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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