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Patient Experience Manager Jobs in Indiana (NOW HIRING)

Imh

$20.35 - $30.97/hr

Creates and manages provider's surgery schedules, including in office procedure schedules and ... Two years of experience working with patient access or two years of experience in and extensive ...

Aveanna Healthcare

Care Experience Manager

Fort Wayne, IN · On-site

$40K - $45K/yr

As a Care Experience Manager (CEM) , you'll play a vital role in supporting both our clients and ... Collaborate with clinical and recruitment teams to support new patient referrals and caregiver ...

Aveanna Healthcare

Care Experience Manager

Fort Wayne, IN · On-site

$40K - $45K/yr

As a Care Experience Manager (CEM) , you'll play a vital role in supporting both our clients and ... Collaborate with clinical and recruitment teams to support new patient referrals and caregiver ...

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Patient Experience Manager information

See Indiana salary details

$14

$37

$66

How much do patient experience manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient experience manager in Indiana is $37.96, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $48.94 per hour, depending on experience, location, and employer.

What does a patient experience manager do?

A Patient Experience Manager ensures that patients receive high-quality, compassionate care by improving processes, communication, and overall satisfaction in healthcare settings. They analyze patient feedback, implement service improvements, and work with medical staff to enhance the overall patient journey. Their role often includes training staff, addressing complaints, and fostering a patient-centered culture.

What are some typical responsibilities of a patient experience manager during a workweek?

A Patient Experience Manager often spends their week reviewing patient satisfaction scores, developing strategies to address service gaps, and collaborating with clinical and administrative teams to implement improvement initiatives. They frequently interact directly with patients to resolve concerns, gather feedback, and ensure their voices are heard in decision-making processes. Additionally, they lead staff training on communication and service excellence, analyze data for trends, and report findings to senior leadership. This role blends hands-on problem solving with strategic planning in a collaborative, patient-centered environment.

What are the key skills and qualifications needed to thrive in the patient experience manager position, and why are they important?

To thrive as a Patient Experience Manager, you need a background in healthcare administration, strong analytical skills, and experience in process improvement, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient satisfaction survey platforms, CRM systems, and metrics like HCAHPS is commonly required. Exceptional interpersonal skills, conflict resolution, and leadership abilities help you effectively engage with staff and address patient concerns. These skills ensure an enhanced patient journey, stronger organizational reputation, and continuous quality improvement within healthcare settings.

What are the most commonly searched types of Patient Experience jobs in Indiana?

The most popular types of Patient Experience jobs in Indiana are:

What are popular job titles related to Patient Experience Manager jobs in Indiana?

For Patient Experience Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Experience Manager jobs in Indiana look for?

The top searched job categories for Patient Experience Manager jobs in Indiana are:

What cities in Indiana are hiring for Patient Experience Manager jobs?

Cities in Indiana with the most Patient Experience Manager job openings:

Patient Experience Manager jobs near you
Infographic showing various Patient Experience Manager job openings in Indiana as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $78,948 per year, or $38 per hour.

Patient Experience Coordinator (Geist)

TVG-Medulla, LLC

Indianapolis, IN • On-site

$17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Company Description
COMPANY BACKGROUND
TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU.
At our clinic, we don't just care for patients - we champion them As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
  • Energetic, outgoing, and a team player
  • A clear communicator and compassionate listener
  • Detail-oriented and organized, even in a busy setting
  • Calm under pressure, with the ability to multitask
  • Inspired by wellness, movement, and human connection
  • Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
  • Full-time position with a flexible 4 or 5-day work week
  • Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
  • Clinics are open Monday-Thursday and Saturday mornings
    • Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
  • PTO, and holiday pay for select company holidays
  • Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
  • Complimentary Chiropractic Care for you and your family
  • Profit Sharing Incentive Program
  • Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
  • Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
  • Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
  • Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
  • Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
  • Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
  • Collaborate with a high-energy team to create a positive, healing environment every day.

YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time!
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

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