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Patient Concierge Jobs (NOW HIRING)

Concierge Dental Group

Patient Concierge

Buffalo, NY · On-site

$18 - $23/hr

Patient Concierge Concierge Dental Group Clarence $18-$23/hour + Benefits + Growth Opportunities Do you thrive in a fast-paced environment where every day is different? We're looking for a Patient ...

West Haven Healthcare

Patient Concierge

West Covina, CA

$19 - $21/hr

Patient Concierge ( Shift 3:00 pm to 11:00 pm ) The Patient Concierge is a dedicated support role designed to enhance resident satisfaction and timely response to call lights. The Patient Concierge ...

Medix

Patient Concierge

Overland Park, KS · On-site

$18 - $21.50/hr

Patient Concierge (Medical Administrative Representative) We are currently seeking a high-energy, professional Patient Concierge to join a premier orthopedic and multi-specialty healthcare group in ...

Sano Health & Care

Patient Concierge

Leawood, KS · On-site

$19 - $21/hr

POSITION SUMMARY Patient Concierge team members are responsible for creating a friendly and warm first impression for patients internally and externally to our clinics. You will be the face of the ...

New

Sano Health & Care

Patient Concierge

Lees Summit, MO · On-site

$19 - $21/hr

POSITION SUMMARY Patient Concierge team members are responsible for creating a friendly and warm first impression for patients internally and externally to our clinics. You will be the face of the ...

New

Sano Health & Care

Patient Concierge

Leawood, KS · On-site

$19 - $21/hr

POSITION SUMMARY Patient Concierge team members are responsible for creating a friendly and warm first impression for patients internally and externally to our clinics. You will be the face of the ...

New

Sano Health & Care

Patient Concierge

Kansas City, MO · On-site

$19 - $21/hr

POSITION SUMMARY Patient Concierge team members are responsible for creating a friendly and warm first impression for patients internally and externally to our clinics. You will be the face of the ...

New

Sano Health & Care

Patient Concierge

Kansas City, MO · On-site

$19 - $21/hr

POSITION SUMMARY Patient Concierge team members are responsible for creating a friendly and warm first impression for patients internally and externally to our clinics. You will be the face of the ...

New

Sano Health & Care

Patient Concierge

Lees Summit, MO · On-site

$19 - $21/hr

POSITION SUMMARY Patient Concierge team members are responsible for creating a friendly and warm first impression for patients internally and externally to our clinics. You will be the face of the ...

New

Sano Health & Care

Patient Concierge

Raymore, MO · On-site

$19 - $21/hr

POSITION SUMMARY Patient Concierge team members are responsible for creating a friendly and warm first impression for patients internally and externally to our clinics. You will be the face of the ...

New

Dovetail & Interlakes

Patient Concierge

Center Harbor, NH · On-site

$18 - $22/hr

We're looking for an exceptional Patient Concierge who is passionate about people, thrives in a fast-paced environment, and understands that every interaction matters. This isn't just a scheduling ...

Sano Health & Care

Patient Concierge

Raymore, MO · On-site

$19 - $21/hr

POSITION SUMMARY Patient Concierge team members are responsible for creating a friendly and warm first impression for patients internally and externally to our clinics. You will be the face of the ...

New

Spa Greystone

Patient Concierge

Birmingham, AL · On-site

$13.25 - $17.25/hr

As a Patient Concierge, you will be the first point of contact for patients, providing exceptional customer service and administrative support. Your responsibilities will include greeting and ...

La Familia Medical Center

Patient Concierge

Santa Fe, NM · On-site

$15.25 - $19.75/hr

The patient concierge works collaboratively with providers, Medical Assistants, Pharmacy and Patient Service Representatives (PSR) to facilitate efficient clinic operations, enhance customer service ...

Sight Partners

Patient Concierge

Spokane, WA · On-site

$19 - $25/hr

We are seeking a Patient Concierge to join our team. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven ...

Posted today

McCulley Optix Gallery

Patient Concierge

West Fargo, ND · On-site

$15 - $19.50/hr

Do you naturally make people feel welcome the moment they walk through the door? We're hiring a Front Desk Patient Concierge to create a warm, polished, and effortless experience for every patient ...

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All JobsPatient Concierge Jobs

Patient Concierge information

See salary details

$11

$18

$25

How much do patient concierge jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What qualifications do you need to be a patient concierge?

To be a patient concierge, candidates typically need a high school diploma or equivalent, excellent communication and customer service skills, and experience in healthcare or hospitality. Some roles may require knowledge of medical terminology or familiarity with electronic health records (EHR) systems.

What is a patient concierge?

Patient Concierges are healthcare professionals who assist patients throughout their medical experience, offering personalized support and guidance. They help with scheduling appointments, explaining procedures, answering questions, and addressing concerns to ensure a smooth and comfortable visit. Patient Concierges often act as liaisons between patients, families, and healthcare providers, aiming to enhance the overall patient experience and satisfaction. Their role is especially valuable in hospitals, clinics, and specialty care centers where navigating the healthcare system can be overwhelming.

How does a patient concierge typically collaborate with medical staff to enhance patient experience?

A Patient Concierge works closely with doctors, nurses, and administrative teams to ensure patients receive timely information, smooth coordination of appointments, and personalized support throughout their care journey. They often act as a bridge between patients and clinical staff, relaying patient concerns, clarifying instructions, and arranging accommodations as needed. This collaboration helps streamline communication, reduce stress for patients, and improve overall satisfaction with the healthcare facility.

Do patient concierges make good money?

Patient concierges typically earn a median annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. They often work in healthcare settings that value strong communication and organizational skills, with some positions offering additional benefits or bonuses.

What are the key skills and qualifications needed to thrive as a patient concierge, and why are they important?

To thrive as a Patient Concierge, you need excellent customer service skills, thorough knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, appointment scheduling software, and patient management platforms is important. Outstanding communication, empathy, and problem-solving abilities help build trust and ensure a positive patient experience. These skills are crucial for efficiently guiding patients, addressing their concerns, and supporting a welcoming healthcare environment.

What is the difference between Patient Concierge vs Medical Assistant?

AspectPatient ConciergeMedical Assistant
Required CredentialsHigh school diploma; customer service experiencePost-secondary education; certification often preferred
Work EnvironmentHospitals, clinics, outpatient centers focusing on patient experienceClinics, hospitals, medical offices performing clinical and administrative tasks
Employer & Industry UsageHealthcare facilities emphasizing patient satisfactionMedical practices and hospitals supporting clinical workflows
Common Search & Comparison IntentUnderstanding patient support rolesClinical support roles in healthcare

While both roles serve in healthcare settings, a Patient Concierge primarily focuses on enhancing patient experience and administrative support, whereas a Medical Assistant handles clinical tasks and patient care procedures. They work collaboratively but have distinct responsibilities and required credentials.

More about Patient Concierge jobs
What cities are hiring for Patient Concierge jobs? Cities with the most Patient Concierge job openings:
What are the most commonly searched types of Patient Concierge jobs? The most popular types of Patient Concierge jobs are:
What states have the most Patient Concierge jobs? States with the most job openings for Patient Concierge jobs include:
What job categories do people searching Patient Concierge jobs look for? The top searched job categories for Patient Concierge jobs are:
Patient Concierge jobs near you
Infographic showing various Patient Concierge job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Patient Concierge

Concierge Dental Group

Buffalo, NY • On-site

$18 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Patient Concierge Concierge Dental Group Clarence


$18-$23/hour + Benefits + Growth Opportunities


Do you thrive in a fast-paced environment where every day is different?


We're looking for a Patient Concierge who can deliver exceptional customer service while keeping patients, schedules, and daily operations running smoothly. This is more than a front desk position-it's a key role that directly impacts patient satisfaction, office productivity, and practice growth.


At Concierge Dental Group, our Patient Concierges are trusted team members who help patients navigate their dental care, maintain full schedules for our providers, and ensure every patient receives a five-star experience from their first phone call through checkout.


About Us

Concierge Dental Group is a locally owned and operated dental organization serving Western New York through five modern, technology-driven dental offices.


We combine advanced dental technology, AI-assisted systems, and a patient-first philosophy to create exceptional experiences for both patients and team members. Unlike large corporate dental groups, our leadership team works alongside our offices every day, providing support, training, and opportunities for growth.


What You'll Do

Welcome and check in patients with warmth and professionalism

Answer incoming calls and assist patients with scheduling needs

Keep provider schedules filled and productive

Confirm appointments and manage recall systems

Assist patients with treatment scheduling and financial arrangements

Collect patient payments and maintain accurate financial records

Update patient information, insurance records, and documentation

Coordinate with clinical and administrative teams to maintain efficient patient flow

Follow up with patients regarding unscheduled treatment and pending appointments

Ensure patients are never left waiting without communication

Help create a positive and organized office environment


Opportunities for Growth

Many of our leaders began in administrative positions and advanced through the organization.

Potential Career Paths:

Patient Concierge
Treatment Coordinator
Office Manager
Regional Leadership Opportunities

We believe in promoting from within and investing in people who want to grow.


What We're Looking For

Strong customer service and communication skills

Ability to multitask in a busy environment

Excellent organizational and time-management abilities

Comfortable learning technology and new software systems

Positive attitude and solution-oriented mindset

Reliable, accountable, and detail-oriented

Previous experience in healthcare, hospitality, customer service, reception, or dental offices preferred

Dental experience is helpful but not required-we provide training


Success in This Role Means

Patients feel welcomed and cared for

Schedules remain productive and full

Recall systems are consistently maintained

Patient balances are collected appropriately

Follow-up appointments are scheduled before patients leave

Administrative tasks are completed accurately and on time


Benefits

Competitive pay: $18-$23/hour based on experience (DOE)

Health, dental, vision, and 401(k)

Paid Time Off

Continuing education and professional development

Advancement opportunities across multiple locations


Who Thrives Here

The people who succeed at Concierge Dental Group enjoy helping others, staying organized, solving problems, and being part of a team. They don't wait to be told what to do-they take ownership, communicate well, and look for ways to improve the patient experience every day.


Apply Today

Please submit your resume along with a brief note explaining why you'd be a great fit for our team todrbenopp@gmail.com


Concierge Dental Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.

Apply