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Patient Concierge Jobs in Oregon (NOW HIRING)

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About the Role As a Patient Care Coordinator, you are often the first impression of our practice. You will play a vital role in creating an exceptional patient journey from the initial phone call ...

Concierge

Portland, OR

$16.50 - $21.25/hr

The right person for us will be kind, patient and extremely well organized and will be committed to ... Our concierge will not only have the opportunity to provide extraordinary services but will also ...

Concierge

Portland, OR

$16.50 - $21.25/hr

The right person for us will be kind, patient and extremely well organized and will be committed to ... Our concierge will not only have the opportunity to provide extraordinary services but will also ...

Concierge

Portland, OR · On-site

$16.50 - $21.25/hr

The right person for us will be kind, patient and extremely well organized and will be committed to ... Our concierge will not only have the opportunity to provide extraordinary services but will also ...

Concierge

Portland, OR · On-site

$16.50 - $21.25/hr

The right person for us will be kind, patient and extremely well organized and will be committed to ... Our concierge will not only have the opportunity to provide extraordinary services but will also ...

Concierge

Portland, OR · On-site

$16.50 - $21.25/hr

The right person for us will be kind, patient and extremely well organized and will be committed to ... Our concierge will not only have the opportunity to provide extraordinary services but will also ...

Patient Care Coordinator

OR · Remote

$17.50 - $23/hr

As a Patient Care Coordinator, you'll combine the hospitality mindset of luxury service with the ... Like the best concierge services, your work is most successful when it appears effortless, though ...

Veterinary Hospital Receptionist

Keizer, OR · On-site

$15 - $18/hr

The Concierge represents the mission and values to all customers and is typically the first and ... The patient's needs always come first. * Every team member understands that they have the power to ...

Veterinary Hospital Receptionist

Medford, OR · On-site

$15.50 - $18.75/hr

The Concierge represents the mission and values to all customers and is typically the first and ... The patient's needs always come first. * Every team member understands that they have the power to ...

Veterinary Hospital Receptionist

Keizer, OR · On-site

$15 - $18/hr

The Concierge represents the mission and values to all customers and is typically the first and ... The patient's needs always come first. * Every team member understands that they have the power to ...

Veterinary Hospital Receptionist

Medford, OR · On-site

$15.50 - $18.75/hr

The Concierge represents the mission and values to all customers and is typically the first and ... The patient's needs always come first. * Every team member understands that they have the power to ...

The expected patient volume is 16-20 patients per day, with clinical duties encompassing low volume ... Concierge support with a dedicated clinician deployment specialist * Digital hub for assignment ...

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Showing results 1-20

Patient Concierge information

See Oregon salary details

$11

$19

$26

How much do patient concierge jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient concierge in Oregon is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.34 per hour, depending on experience, location, and employer.

What qualifications do you need to be a patient concierge?

To be a patient concierge, candidates typically need a high school diploma or equivalent, excellent communication and customer service skills, and experience in healthcare or hospitality. Some roles may require knowledge of medical terminology or familiarity with electronic health records (EHR) systems.

What is a patient concierge?

Patient Concierges are healthcare professionals who assist patients throughout their medical experience, offering personalized support and guidance. They help with scheduling appointments, explaining procedures, answering questions, and addressing concerns to ensure a smooth and comfortable visit. Patient Concierges often act as liaisons between patients, families, and healthcare providers, aiming to enhance the overall patient experience and satisfaction. Their role is especially valuable in hospitals, clinics, and specialty care centers where navigating the healthcare system can be overwhelming.

How does a patient concierge typically collaborate with medical staff to enhance patient experience?

A Patient Concierge works closely with doctors, nurses, and administrative teams to ensure patients receive timely information, smooth coordination of appointments, and personalized support throughout their care journey. They often act as a bridge between patients and clinical staff, relaying patient concerns, clarifying instructions, and arranging accommodations as needed. This collaboration helps streamline communication, reduce stress for patients, and improve overall satisfaction with the healthcare facility.

Do patient concierges make good money?

Patient concierges typically earn a median annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. They often work in healthcare settings that value strong communication and organizational skills, with some positions offering additional benefits or bonuses.

What are the key skills and qualifications needed to thrive as a patient concierge, and why are they important?

To thrive as a Patient Concierge, you need excellent customer service skills, thorough knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, appointment scheduling software, and patient management platforms is important. Outstanding communication, empathy, and problem-solving abilities help build trust and ensure a positive patient experience. These skills are crucial for efficiently guiding patients, addressing their concerns, and supporting a welcoming healthcare environment.

What is the difference between Patient Concierge vs Medical Assistant?

AspectPatient ConciergeMedical Assistant
Required CredentialsHigh school diploma; customer service experiencePost-secondary education; certification often preferred
Work EnvironmentHospitals, clinics, outpatient centers focusing on patient experienceClinics, hospitals, medical offices performing clinical and administrative tasks
Employer & Industry UsageHealthcare facilities emphasizing patient satisfactionMedical practices and hospitals supporting clinical workflows
Common Search & Comparison IntentUnderstanding patient support rolesClinical support roles in healthcare

While both roles serve in healthcare settings, a Patient Concierge primarily focuses on enhancing patient experience and administrative support, whereas a Medical Assistant handles clinical tasks and patient care procedures. They work collaboratively but have distinct responsibilities and required credentials.

What are the most commonly searched types of Patient Concierge jobs in Oregon? The most popular types of Patient Concierge jobs in Oregon are:
What are popular job titles related to Patient Concierge jobs in Oregon? For Patient Concierge jobs in Oregon, the most frequently searched job titles are:
Infographic showing various Patient Concierge job openings in Oregon as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,848 per year, or $19.2 per hour.

Patient Concierge Coordinator

Komal Aesthetics & Wellness

Hillsboro, OR • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 17 days ago

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Job description

About the Role

As a Patient Care Coordinator, you are often the first impression of our practice. You will play a vital role in creating an exceptional patient journey from the initial phone call through treatment completion and follow-up care.

Responsibilities

  • Welcome patients and provide a luxury, hospitality-driven experience
  • Answer phones, texts, emails, and online inquiries promptly and professionally
  • Schedule consultations and treatment appointments
  • Assist patients with treatment recommendations, memberships, packages, and financing options
  • Manage patient check-in and check-out processes
  • Verify and update patient records in our EMR system
  • Conduct follow-up calls and nurture prospective patient leads
  • Support marketing events, open houses, and community outreach initiatives
  • Maintain a clean, organized, and professional reception area
  • Collaborate closely with providers and clinical staff to ensure seamless patient care

Qualifications

  • Previous experience in medical aesthetics, medical office, dental office, hospitality, luxury retail, or customer service preferred
  • Excellent communication and interpersonal skills
  • Strong sales and relationship-building abilities
  • Comfortable discussing treatment plans and pricing
  • Highly organized with strong attention to detail
  • Ability to multitask in a fast-paced environment
  • Proficiency with computers and scheduling software
  • Bilingual in English and Spanish preferred

What We're Looking For

  • Positive, energetic, and professional attitude
  • Passion for aesthetics, skincare, and wellness
  • Strong customer service mindset
  • Team player who thrives in a collaborative environment
  • Someone who genuinely enjoys helping people look and feel their best

Benefits

  • Competitive hourly pay
  • Performance-based bonus opportunities
  • Free Employee treatments
  • Retail & Wellness products at company cost
  • Paid time off
  • Health insurance benefits
  • Growth opportunities within a rapidly expanding practice
  • Ongoing education and training

Company Description

Komal Aesthetics & Wellness is a premier medical spa in Hillsboro, Oregon, dedicated to helping patients look and feel their best through personalized aesthetic and wellness treatments. Founded by husband-and-wife team Cody and Megha Miller, our practice combines advanced technology, medical expertise, and exceptional patient care to deliver natural-looking results and confidence-enhancing transformations.

Our services include injectables, laser treatments, skin rejuvenation, body contouring, wellness therapies, and medical-grade skincare. We are committed to providing a luxury patient experience built on education, integrity, and results.

As one of the fastest-growing aesthetic practices in the region, we offer a collaborative, supportive environment where team members are empowered to grow professionally, make a meaningful impact, and be part of a culture that genuinely cares about patients and each other.

At Komal, it's not about changing who you are—it's about enhancing your natural beauty and confidence. ✨