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Patient Concierge Jobs in Texas (NOW HIRING)

Jefferson Dental Clinic

Patient Concierge

Dallas, TX · On-site

$13 - $16/hr

Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and ...

Jefferson Dental Clinic

Patient Concierge

Carrollton, TX · On-site

$13 - $16/hr

Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and ...

Jefferson Dental Clinic

Patient Concierge

Austin, TX · On-site

$13 - $16/hr

Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and ...

Jefferson Dental Clinic

Patient Concierge

Austin, TX · On-site

$13 - $16/hr

Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and ...

Jefferson Dental Clinic

Ortho Patient Concierge

Garland, TX · On-site

$13 - $15/hr

Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and ...

Jefferson Dental Clinic

Ortho Patient Concierge

Dallas, TX · On-site

$13 - $15/hr

Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and ...

Jefferson Dental Clinic

Ortho Patient Concierge

Irving, TX · On-site

$13 - $15/hr

Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and ...

Jefferson Dental Clinic

Ortho Patient Concierge

Dallas, TX · On-site

$13 - $15/hr

Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and ...

Jefferson Dental Clinic

Ortho Patient Concierge

Hurst, TX · On-site

$13 - $15/hr

Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and ...

MINT dentistry

Orthodontic Dental Front Desk

Cypress, TX · On-site

$13 - $16.75/hr

Join the Team That's Changing the Dental Game - as a Patient Concierge At MINT Orthodontics, we don't just clean teeth - we create an experience. With thousands of 5-star reviews, we're known for ...

MINT dentistry

Dental Front Desk

Fort Worth, TX · On-site

$13.50 - $17.25/hr

Join the Team That's Changing the Dental Game - as a Patient Concierge At MINT Dentistry, we don't just clean teeth - we create an experience. With thousands of 5-star reviews, we're known for making ...

MINT dentistry

Dental Front Desk

Desoto, TX · On-site

$13.75 - $17.50/hr

Join the Team That's Changing the Dental Game - as a Patient Concierge At MINT Dentistry, we don't just clean teeth - we create an experience. With thousands of 5-star reviews, we're known for making ...

MINT dentistry

Orthodontic Dental Front Desk

Fort Worth, TX · On-site

$14.25 - $18.50/hr

Join the Team That's Changing the Dental Game - as a Patient Concierge At MINT Orthodontics, we don't just clean teeth - we create an experience. With thousands of 5-star reviews, we're known for ...

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All JobsPatient Concierge JobsPatient Concierge Jobs in Texas

Patient Concierge information

See Texas salary details

$10

$16

$23

How much do patient concierge jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient concierge in Texas is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.93 per hour, depending on experience, location, and employer.

What is a patient concierge?

Patient Concierges are healthcare professionals who assist patients throughout their medical experience, offering personalized support and guidance. They help with scheduling appointments, explaining procedures, answering questions, and addressing concerns to ensure a smooth and comfortable visit. Patient Concierges often act as liaisons between patients, families, and healthcare providers, aiming to enhance the overall patient experience and satisfaction. Their role is especially valuable in hospitals, clinics, and specialty care centers where navigating the healthcare system can be overwhelming.

How does a patient concierge typically collaborate with medical staff to enhance patient experience?

A Patient Concierge works closely with doctors, nurses, and administrative teams to ensure patients receive timely information, smooth coordination of appointments, and personalized support throughout their care journey. They often act as a bridge between patients and clinical staff, relaying patient concerns, clarifying instructions, and arranging accommodations as needed. This collaboration helps streamline communication, reduce stress for patients, and improve overall satisfaction with the healthcare facility.

What are the key skills and qualifications needed to thrive as a patient concierge, and why are they important?

To thrive as a Patient Concierge, you need excellent customer service skills, thorough knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, appointment scheduling software, and patient management platforms is important. Outstanding communication, empathy, and problem-solving abilities help build trust and ensure a positive patient experience. These skills are crucial for efficiently guiding patients, addressing their concerns, and supporting a welcoming healthcare environment.

What is the difference between Patient Concierge vs Medical Assistant?

AspectPatient ConciergeMedical Assistant
Required CredentialsHigh school diploma; customer service experiencePost-secondary education; certification often preferred
Work EnvironmentHospitals, clinics, outpatient centers focusing on patient experienceClinics, hospitals, medical offices performing clinical and administrative tasks
Employer & Industry UsageHealthcare facilities emphasizing patient satisfactionMedical practices and hospitals supporting clinical workflows
Common Search & Comparison IntentUnderstanding patient support rolesClinical support roles in healthcare

While both roles serve in healthcare settings, a Patient Concierge primarily focuses on enhancing patient experience and administrative support, whereas a Medical Assistant handles clinical tasks and patient care procedures. They work collaboratively but have distinct responsibilities and required credentials.

What qualifications does a patient concierge need?

A patient concierge typically needs excellent communication and customer service skills, along with a high school diploma or equivalent. Some roles may require experience in healthcare, hospitality, or administrative work, and familiarity with electronic health records (EHR) systems can be beneficial.

What are popular job titles related to Patient Concierge jobs in Texas?

For Patient Concierge jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Patient Concierge jobs in Texas look for?

The top searched job categories for Patient Concierge jobs in Texas are:

What cities in Texas are hiring for Patient Concierge jobs?

Cities in Texas with the most Patient Concierge job openings:

Patient Concierge jobs near you
Infographic showing various Patient Concierge job openings in Texas as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,113 per year, or $16.9 per hour.

Patient Concierge - Receptionist

Assure Fertility Partners of San Antonio

San Antonio, TX

$13 - $15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Our Patient Concierge will be responsible for the efficiency, accuracy and professionalism of the front desk. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately.  The Patient Concierge works in a collaborative relationship with the front desk team as well as with other departments and employees.

Hours: Monday - Friday 7:00 a.m. - 4:00 p.m. with rotating weekends 8:00a.m - 12:00Pm, and holidays. 

Job Duties:  

  • Answer and route incoming phone calls, providing assistance to patients as appropriate while ensuring a seamless flow of communication between the laboratory, onsite physician, and staff, in accordance with patient care and privacy standards.
  • Schedule, confirm, and coordinate patient appointments, follow-up visits, and physician referrals.
  • Welcome and assist visitors, determine the purpose of their visit, and direct them to the appropriate staff member.
  • Maintain and update medical charts, reports, and correspondence with accuracy and confidentiality.
  • Interview patients and assist with the completion of insurance, registration, and privacy-related documentation.
  • Support daily office operations by performing additional duties, special projects, and tasks as assigned.

Education/Experience: 

  • High School Diploma or GED required; Medical Assistant or Bachelor's degree preferred
  • At least one year of administrative medical office experience REQUIRED
  • Experience with Electronic Medical Record (EMR) system strongly preferred
  • Fertility experience is preferred

Why You'll Love Working Here – Our Amazing Benefits:

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.