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Patient Advocate Remote Jobs (NOW HIRING)

Cedar

Part-Time Patient Advocate

$22.64/hr

Part-Time Patient Advocate USA Our healthcare system is the leading cause of personal bankruptcy in ... is a fully remote position, and as a result will require access to a nice private space.

Knipper HEALTH

Pharmacy Patient Advocate

$19 - $24/hr

The Pharmacy Patient Advocate supports the enrollment process and patients in accessing coverage ... Location of job activities Remote, Hybrid or onsite; geographic location * Extensive manual ...

Knipper Health

Pharmacy Patient Advocate

$19 - $24/hr

Pharmacy Patient Advocate The Pharmacy Patient Advocate supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone ...

Hey Jane

Patient Care Advocate (Part-time)

$30 - $33/hr

Patient Care Advocate Unless otherwise noted, all positions are fully remote with work permitted from the following states: CA, CO, IL, MA, MD, NJ, NY, OR, and WA. We are living through a pivotal ...

Lucyrx

Senior Patient Advocate

The Colony, TX · Remote

$21 - $24.50/hr

The Senior Patient Advocate will be member of the Prescription Optimization Program. They will be ... We're a nimble, remote-first team with a bold mission to redefine pharmacy benefits-and we're just ...

Lucyrx

Senior Patient Advocate

Las Vegas, NV · Remote

$21 - $24.50/hr

The Senior Patient Advocate will be member of the Prescription Optimization Program. They will be ... We're a nimble, remote-first team with a bold mission to redefine pharmacy benefits-and we're just ...

CCS Medical

Patient Advocate Representative - OU

$18.25 - $23.50/hr

Call Center Patient Advocate Representative I Are you looking for a purposeful career that will ... Remote or hybrid work options (if applicable) * Wellness programs and mental health support

CCS

Patient Advocate Representative - OU

Clearwater, FL · On-site +1

$15.75 - $20.25/hr

As a Call Center Patient Advocate Representative I, you'll handle all tasks required to maintain ... Remote or hybrid work options (if applicable) * Wellness programs and mental health support

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Patient Advocate Remote information

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How much do patient advocate remote jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for patient advocate remote in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

How to Become a Remote Patient Advocate

There are no formal educational requirements to become a remote patient advocate, though most hold a bachelor's degree in a health care administration or a related field. Some pursue a master's degree to make them more competitive in the job market. Registered nurses who wish to move into administration may also choose to become remote patient advocates. You must be familiar with electronic medical records and understand medical terminology and procedures related to your patients' conditions. Experience with insurance billing and codes is also helpful. Those who do not have experience in the health care industry may want to volunteer with a health care agency to gain hands-on experience in working with patients and learn how to maneuver through the medical process. Additional qualifications include excellent communication and organizational skills, up-to-date computer equipment, and reliable internet access.

What are Patient Advocate Remote jobs?

Patient Advocate Remote jobs involve working from a non-traditional office setting, often from home, to help patients navigate the healthcare system. Remote patient advocates assist individuals with understanding their medical bills, insurance claims, treatment options, and healthcare rights, all through phone, email, or online platforms. These roles require strong communication skills, compassion, and a thorough understanding of healthcare processes. Remote work allows patient advocates to support clients across different regions without being physically present. This flexibility can improve patient access to vital support while offering advocates a work-from-home environment.

What are some common challenges faced by remote Patient Advocates, and how can they overcome them?

Remote Patient Advocates often face challenges such as building rapport with patients virtually, managing sensitive information securely, and coordinating care across multiple healthcare providers. To overcome these, advocates should leverage secure communication tools, establish clear and empathetic communication from the outset, and stay organized with detailed case notes. Regular virtual team meetings and ongoing training can also help advocates stay connected and up-to-date on best practices, ensuring they can effectively support patients from a distance.

What are the key skills and qualifications needed to thrive as a Patient Advocate (Remote), and why are they important?

To thrive as a Patient Advocate (Remote), you need a strong understanding of healthcare processes, patient rights, and often a background in health administration or social work. Familiarity with electronic health record (EHR) systems, case management software, and sometimes relevant certifications like Certified Patient Advocate (BCPA) are typical requirements. Exceptional communication, empathy, and problem-solving skills help you build trust and effectively support patients through complex healthcare situations. These abilities are crucial for ensuring patients receive appropriate care, understand their options, and have their concerns addressed efficiently, especially in a remote setting.

What is the difference between Patient Advocate Remote vs Patient Coordinator?

AspectPatient Advocate RemotePatient Coordinator
Required CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or administrative experience helpful
Work EnvironmentRemote, home-basedClinic, hospital, or healthcare facility, often in-person
Employer & Industry UsageHealthcare organizations, insurance companies, patient advocacy groupsHospitals, clinics, healthcare providers
Common Search & ComparisonPatient Advocate Remote vs Patient Coordinator

While both roles support patient needs, Patient Advocate Remote primarily focuses on guiding patients through healthcare systems and resolving issues remotely. Patient Coordinators often handle scheduling and administrative tasks in healthcare settings. The remote nature of the Patient Advocate role offers flexibility, whereas Patient Coordinators typically work onsite. Understanding these differences helps job seekers find the best fit for their skills and career goals.

More about Patient Advocate Remote jobs
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What states have the most Patient Advocate Remote jobs? States with the most job openings for Patient Advocate Remote jobs include:
What job categories do people searching Patient Advocate Remote jobs look for? The top searched job categories for Patient Advocate Remote jobs are:
Patient Advocate Remote jobs near you
Part-Time Patient Advocate

Part-Time Patient Advocate

Cedar

Remote

$22.64/hr

Other

Medical, Retirement, PTO

Posted 11 days ago

Job description

Part-Time Patient Advocate

USA

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a "one-size-fits-all" approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role

The Part-Time Patient Advocate position serves as the liaison between the patient and healthcare provider supporting our patients through the following channels: live chat, phone, and email communications. In addition, patient advocates act as account managers to holistically manage the medical billing process and anticipate potential billing issues. We believe that all patients deserve to have a pleasant and efficient healthcare billing experience. This is a part-time role, expected to work approximately 20 hours per week - 10 AM - 3PM ET Monday -Thursday. We expect this engagement will last 3-5 months, with the opportunity to extend.

Responsibilities
  • Manage on average 60-80 incoming and outgoing patient calls daily regarding medical bills
  • Utilize the Cedar platform to handle all patient questions via inbound chats, phone calls and perform appropriate outbound call campaign
  • Run and follow through on escalations to the healthcare provider
  • Lead the payment posting process and follow up on defaulted payments
  • Appropriately follow up with insurance and other third parties
  • Meet assigned team and individual metrics related to satisfaction and collections performance
Qualifications
  • 2-3 years of customer service experience via phone or call center
  • 1-2 years of medical billing, insurance or related healthcare experience
  • Ability to work part-time; approximately 20 hours weekly
  • Experience navigating electronic medical record systems (preferably Athena (Centricity Business), eClinicalWorks, Medik, CareVoyant, Nextgen, and Epic)
  • Proficiency in Google Suite
  • Ability to toggle between multiple systems and efficient typing skills
  • Excellent verbal and written communication skills
  • Self motivated individual with exceptional attention to detail
  • Ability to show empathy and passion for outstanding customer service
  • Excellent problem solving and critical thinking skills
  • Open to ambiguity and ever changing environment
  • We're looking for someone willing to be flexible with their schedule from time to time

This is a fully remote position, and as a result will require access to a nice private space.

Compensation Range:

  • Hourly Rate Range in CA, NY, NJ, CT: $22.64
  • Hourly Rate Range NOT in CA, NY, NJ, CT: $19.47

What do we offer to the ideal candidate?

  • A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
  • Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
  • For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
  • 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
  • Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
  • Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
  • Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
  • Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About us

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).

As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

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