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Patient Accounts Associate Jobs (NOW HIRING)

Child Mind Institute

Patient Accounts Associate

Manhattan, NY · On-site

$18.75 - $23.75/hr

As the Patient Accounts Associate, you will process invoices in a timely manner, manage patient billing and accounts receivable, and ensure collection of outstanding payments. Furthermore, you will ...

GI Associates LLC

Patient Accounts Lead

Milwaukee, WI · On-site

At GI Associates we believe in striving for the best outcomes for our patients, employees, and ... Basic & supplemental life insurance Position summary A Patient Accounts Lead is responsible for all ...

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How much do patient accounts associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for patient accounts associate in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.37 per hour, depending on experience, location, and employer.

What is a patient accounts associate?

Patient Accounts Associates are administrative professionals who manage and process patient billing and financial records in healthcare settings. They are responsible for verifying insurance information, processing payments, resolving billing discrepancies, and assisting patients with questions about their accounts. Their work ensures that hospitals and clinics receive accurate payments and that patients understand their financial obligations. They often interact with both patients and insurance companies to facilitate smooth billing operations.

What is the difference between Patient Accounts Associate vs Medical Billing Specialist?

AspectPatient Accounts AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification in medical billing often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical billing companies, healthcare providers, hospitals
Primary ResponsibilitiesPatient account management, billing, payment postingClaims submission, coding, reimbursement processing

The Patient Accounts Associate primarily handles patient billing and account management, focusing on patient interactions and payments. In contrast, the Medical Billing Specialist concentrates on insurance claims, coding, and reimbursement processes. Both roles require knowledge of healthcare billing procedures and may overlap in some tasks, but they serve different aspects of the revenue cycle in healthcare settings.

What are some of the main challenges patient accounts associates face when managing billing and insurance claims?

Patient Accounts Associates often encounter challenges such as navigating complex insurance policies, ensuring accurate patient information, and keeping up with frequent changes in healthcare regulations. They must pay close attention to detail to avoid billing errors and denials, and often communicate with both patients and insurance companies to resolve discrepancies. Strong organizational skills and the ability to work collaboratively within a healthcare team are essential for success in this role.

What are the key skills and qualifications needed to thrive as a patient accounts associate?

To thrive as a Patient Accounts Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and knowledge of HIPAA regulations are typically required. Attention to detail, strong organizational skills, and effective communication are valuable soft skills in this position. These competencies are crucial for ensuring accurate billing, timely payments, and positive patient experiences in healthcare settings.
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What are the most commonly searched types of Patient Accounts jobs? The most popular types of Patient Accounts jobs are:
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Patient Accounts Associate jobs near you

Patient Accounts Associate

Child Mind Institute

Manhattan, NY • On-site

$50K - $56K/yr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

About Child Mind Institute

We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments.

Position Details:

As the Patient Accounts Associate, you will process invoices in a timely manner, manage patient billing and accounts receivable, and ensure collection of outstanding payments. Furthermore, you will work closely with our clinicians, patients, and internal teams to resolve billing discrepancies, track payments, and maintain accurate financial records.

Reporting to the Senior Patient Accounts Associate, this is a full-time, non-exempt, hybrid (4 days in office, 1 day remote) position located in our Midtown, NY office.

You Will:

  • Process all payments in the electronic medical record (EMR) system.
  • Manage billing related documentation including invoices, credit card authorizations, and consents.
  • Facilitate open balances, payment plans, follow-up and escalation to ensure accounts are consistently up to date.
  • Provide high quality customer service in daily interaction with patients and families.
  • Understand mental health billing codes, rules, and regulations, and clearly communicate with patients and clinicians.
  • Review daily transactions and process corrections.
  • Liaise with insurance companies on patients' behalf when necessary.
  • Resolve urgent, sensitive, and confidential issues with discretion and integrity, and strictly protect personal health information.

You Have:

  • Bachelor’s Degree or an equivalent combination of education and experience

Special Consideration:
Please upload a cover letter as a part of your application process.


Our Benefits

Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, flexible work schedules, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our employee benefits website.

Pay Range

The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting.

EEO Disclaimer

Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind.

We provide equal employment opportunities to all employees and applicants for employment, regardless of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship status, marital status, military or veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by applicable federal, state, or local laws.

In compliance with California law, we also prohibit discrimination based on reproductive health decision-making, status as a victim of domestic violence, sexual assault, or stalking, or any other category protected by the California Fair Employment and Housing Act (FEHA). In New York, we extend this prohibition to include status as a victim of domestic violence, familial status, or any other characteristic protected by the New York State Human Rights Law (NYSHRL).

Child Mind Institute is dedicated to ensuring accessibility and reasonable accommodations for individuals with disabilities or medical conditions. If you require an accommodation to participate in the application process or perform your job, please contact our HR Department at hr@childmind.org

This policy applies to all aspects of employment, including recruitment, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.