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Patient Accounts Associate Jobs in Illinois (NOW HIRING)

Memorial Health

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Max USD $24.82/Hr. Overview Our Patient Access Associate will assist in providing access to ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Memorial Health

Patient Access Associate I

Lincoln, IL

$16.50 - $24.82/hr

Overview Our Patient Access Associate will assist in providing access to services provided at the ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Memorial Health

Patient Access Associate I

Lincoln, IL

$16.50 - $24.82/hr

Our Patient Access Associate will assist in providing access to services provided at the hospital ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Memorial Health

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Max USD $24.82/Hr. Overview Our Patient Access Associate will assist in providing access to ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Memorial Health

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Our Patient Access Associate will assist in providing access to services provided at the hospital ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Memorial Health

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Max USD $24.82/Hr. Overview Our Patient Access Associate will assist in providing access to ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Memorial Health

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Overview Our Patient Access Associate will assist in providing access to services provided at the ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Memorial Health

Patient Access Associate I

Lincoln, IL

$16.50 - $24.82/hr

Our Patient Access Associate will assist in providing access to services provided at the hospital ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Memorial Health

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Overview Our Patient Access Associate will assist in providing access to services provided at the ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

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Patient Accounts Associate information

What is a patient accounts associate?

Patient Accounts Associates are administrative professionals who manage and process patient billing and financial records in healthcare settings. They are responsible for verifying insurance information, processing payments, resolving billing discrepancies, and assisting patients with questions about their accounts. Their work ensures that hospitals and clinics receive accurate payments and that patients understand their financial obligations. They often interact with both patients and insurance companies to facilitate smooth billing operations.

What are the key skills and qualifications needed to thrive as a patient accounts associate?

To thrive as a Patient Accounts Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and knowledge of HIPAA regulations are typically required. Attention to detail, strong organizational skills, and effective communication are valuable soft skills in this position. These competencies are crucial for ensuring accurate billing, timely payments, and positive patient experiences in healthcare settings.

What are some of the main challenges patient accounts associates face when managing billing and insurance claims?

Patient Accounts Associates often encounter challenges such as navigating complex insurance policies, ensuring accurate patient information, and keeping up with frequent changes in healthcare regulations. They must pay close attention to detail to avoid billing errors and denials, and often communicate with both patients and insurance companies to resolve discrepancies. Strong organizational skills and the ability to work collaboratively within a healthcare team are essential for success in this role.

What is the difference between Patient Accounts Associate vs Medical Billing Specialist?

AspectPatient Accounts AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification in medical billing often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical billing companies, healthcare providers, hospitals
Primary ResponsibilitiesPatient account management, billing, payment postingClaims submission, coding, reimbursement processing

The Patient Accounts Associate primarily handles patient billing and account management, focusing on patient interactions and payments. In contrast, the Medical Billing Specialist concentrates on insurance claims, coding, and reimbursement processes. Both roles require knowledge of healthcare billing procedures and may overlap in some tasks, but they serve different aspects of the revenue cycle in healthcare settings.

What are the most commonly searched types of Patient Accounts jobs in Illinois?

The most popular types of Patient Accounts jobs in Illinois are:

What cities in Illinois are hiring for Patient Accounts Associate jobs?

Cities in Illinois with the most Patient Accounts Associate job openings:

Patient Accounts Associate jobs near you

Credentialing & Patient Accounts Specialist

Chicago, IL • On-site

La Rabida Children's Hospital
Health Care and Social Assistance • 201 - 500 employees

8.0

Company rating: 8.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

136th of 1,064 rated hospitals

Good employer

Learn more about La Rabida Children's Hospitalexternal

Full-time

Re-posted 24 days ago

Job description

Company Description
La Rabida Children's Hospital provides specialized, family-centered health care to children with medically complex conditions, disabilities, and chronic illness. Through expertise, compassion, and advocacy we help children and their families reach their fullest potential, regardless of their ability to pay.
Our not-for-profit hospital, licensed for 49 beds, helps transition children from neonatal or pediatric intensive care to home, by providing medical, rehabilitative and developmental care, and by training families to continue treatments and manage the necessary equipment in the home. La Rabida also provides extensive rehabilitation for those recovering from wounds or burns and treatment for exacerbations of chronic conditions.
The hospital's enhanced pediatric patient-centered medical home provides primary care to children with complex medical conditions and their siblings. Children with medical homes elsewhere come to La Rabida for specialty services. La Rabida offers a wide range of specialty services provided to children with sickle cell disease, diabetes, and many others. Children are supported in their emotional and developmental growth, particularly in cases where such growth has been interrupted by accident or disease.
Finally, La Rabida provides forensic and treatment services for children exposed to abuse and neglect, comprehensive assessments for youth in care, early intervention for children between 0 and 3 years of age. Care coordination services for medically complex children are also provided for those who are covered by a health plan and receive care from providers in Cook County
Job Description
SUMMARY: A Credentialing and Patient Accounts Specialist verifies healthcare provider credentials, manages enrollment with payers, tracks license and certification expirations, and supports patient account activities to ensure compliance and smooth billing operations. The Credentialing and Patient Accounts Specialist is responsible for managing the credentialing of healthcare providers, ensuring all necessary licenses, certifications, and qualifications are valid and up to date. Additionally, this role oversees patient account processes related to provider enrollment, insurance verification, and coordination with billing teams to prevent claim delays. This position is crucial for maintaining regulatory compliance, accurate provider records, and seamless revenue cycle operations.
ESSENTIAL FUNCTIONS:
  • Provider Credentialing & Verification
    • o Collect, verify, and maintain provider credentials, licenses, certifications, and other required documentation
    • o Perform primary source verification for education, medical training, licensure, DEA registrations, and malpractice coverage
    • o Submit initial and Recredentialing applications to insurance payers including Medicare, Medicaid, and commercial plans
    • o Monitor expiration dates for licenses, certifications, and insurance, initiating renewals as needed
    • o Maintain organized, audit-ready credentialing files and prepare reports for committees or leadership
  • Patient Accounts Support
    • o Communicate provider enrollment status with revenue cycle management (RCM), billing teams, and leadership to avoid claim delays
    • o Troubleshoot enrollment rejections, data mismatches, or payer requests to ensure timely processing
    • o Maintain accurate records of provider participation and insurance plan affiliations in credentialing databases.
  • Compliance & Regulatory Duties
    • o Ensure all credentialing and patient account processes comply with NCQA, The Joint Commission, CMS, and state regulatory standards
    • o Stay current with federal and state regulations related to provider credentials and insurance.
    • o Participate in audits and provide data or documentation as required.
    • o Develop and enhance internal credentialing and patient account processes
  • Communication & Coordination
    • o Coordinate between internal departments, providers, and external agencies to collect necessary information and resolve issues
    • o Respond to inquiries from providers or payers regarding credentialing and enrollment processes.
    • o Provide guidance or training to other staff on credentialing workflows, software use, and documentation standards.

Qualifications
Education:
Associate's or Bachelor's degree in Healthcare Administration, Business, or a related field preferred; comparable experience may be considered.
Related Work Experience:
2-3 years in credentialing, provider enrollment, or healthcare administrative support; experience with patient accounts or billing is a plus
Licensure/Certification:
CPCS (Certified Provider Credentialing Specialist) preferred; CPMSM preferred
Specialized Knowledge and Skills:
Proficiency with credentialing software and databases (e.g., CAQH, PECOS, NPPES, VerityStream, Cactus, IntelliSoft)
Familiarity with Microsoft Office, particularly Excel and Word
Exceptional attention to detail and accuracy
Strong organizational and time-management abilities
Effective communication skills to liaise with providers, payers, and internal Teams. Ability to manage confidential information and multi-task under pressure
Additional Information
All your information will be kept confidential according to EEO guidelines.
La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education, and support, helping families face their unique obstacles head-on.
La Rabida Children's Hospital is very proud to be an Equal Employment Opportunity Employer.

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