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Patient Accounts Associate Jobs (NOW HIRING)

They are responsible for complete follow-up of patient accounts, working closely with insurance ... Associate's or technical degree. * 1-3 years of related experience. Expectations and Standards

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We are seeking a highly organized and detail-oriented Supervisor of Patient Accounts to guide ... Associate degree in Business, Healthcare Administration, or Accounting from an accredited college ...

Patient Accounts Associate Department: PFS MEDICARE Business Unit: System Support / MVH Shift: Varies / 8-hour shift length Status: Full-time/ 80 Hours Per Pay Primary Location: 110 N MAIN ST, DAYTON ...

Patient Accounts Associate Department: PFS MEDICARE Business Unit: System Support / MVH Shift: Varies / 8-hour shift length Status: Full-time/ 80 Hours Per Pay Primary Location: 110 N MAIN ST, DAYTON ...

Patient Accounts Associate Department: PFS MEDICARE Business Unit: System Support / UVMC Shift: Varies / 8-hour shift length Status: Full-time/ 80 Hours Per Pay Primary Location: 110 N MAIN ST ...

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Patient Accounts Associate information

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How much do patient accounts associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for patient accounts associate in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.37 per hour, depending on experience, location, and employer.

What are Patient Accounts Associates?

Patient Accounts Associates are administrative professionals who manage and process patient billing and financial records in healthcare settings. They are responsible for verifying insurance information, processing payments, resolving billing discrepancies, and assisting patients with questions about their accounts. Their work ensures that hospitals and clinics receive accurate payments and that patients understand their financial obligations. They often interact with both patients and insurance companies to facilitate smooth billing operations.

What is the difference between Patient Accounts Associate vs Medical Billing Specialist?

AspectPatient Accounts AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification in medical billing often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical billing companies, healthcare providers, hospitals
Primary ResponsibilitiesPatient account management, billing, payment postingClaims submission, coding, reimbursement processing

The Patient Accounts Associate primarily handles patient billing and account management, focusing on patient interactions and payments. In contrast, the Medical Billing Specialist concentrates on insurance claims, coding, and reimbursement processes. Both roles require knowledge of healthcare billing procedures and may overlap in some tasks, but they serve different aspects of the revenue cycle in healthcare settings.

What are some of the main challenges Patient Accounts Associates face when managing billing and insurance claims?

Patient Accounts Associates often encounter challenges such as navigating complex insurance policies, ensuring accurate patient information, and keeping up with frequent changes in healthcare regulations. They must pay close attention to detail to avoid billing errors and denials, and often communicate with both patients and insurance companies to resolve discrepancies. Strong organizational skills and the ability to work collaboratively within a healthcare team are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Patient Accounts Associate, and why are they important?

To thrive as a Patient Accounts Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and knowledge of HIPAA regulations are typically required. Attention to detail, strong organizational skills, and effective communication are valuable soft skills in this position. These competencies are crucial for ensuring accurate billing, timely payments, and positive patient experiences in healthcare settings.
What cities are hiring for Patient Accounts Associate jobs? Cities with the most Patient Accounts Associate job openings:
What are the most commonly searched types of Patient Accounts jobs? The most popular types of Patient Accounts jobs are:
What states have the most Patient Accounts Associate jobs? States with the most job openings for Patient Accounts Associate jobs include:
Patient Accounts Representative- Patient Accounts (Cannistra)

Patient Accounts Representative- Patient Accounts (Cannistra)

Nationwide Children's Hospital

Columbus, OH • On-site

$17.50 - $23/hr

Full-time

Posted 6 days ago


Nationwide Children's Hospital rating

6.9

Company rating: 6.9 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

533rd of 1,020 rated hospitals


Job description

Overview:


Schedule: M-F (Day Shift)

On-site during probation period until cleared to work remote. Employee must reside within Central Ohio area.


Job Description Summary:


Responsible for the timely processing of duties and/or activities related to the accurate processing and handling of patient accounts. Ensures that all patient account information, charges, billings, and follow-up activities are accurate, complete, and timely.


Job Description:


Essential Functions:

  • Reviews patient account information for completeness and accuracy.
  • Makes necessary changes/updates to patient account information to ensure timely payment on accounts. Retrieves status information from government and third party payers regarding outstanding professional claims.
  • Coordinates with governmental agencies, third-party payers, and internal auditors to ensure maximum reimbursement for hospital services.
  • Acts as a liaison between the hospital and third party payers in resolving billing and reimbursement issues.
  • Provides follow-up on claim edits, rejections, denials, and outstanding professional claims in a timely manner.
  • Maintains patient records and ensures confidentiality of sensitive information.


Education Requirement:

  • High school diploma, required.
  • Associates degree, preferred.


Licensure Requirement:

(not specified)


Certifications:

(not specified)


Skills:

  • Knowledge of medical terminology, various claim forms, third party contracts and payment patterns, CPT and ICD9 coding, and reimbursement regulations and policies of third party payers.
  • The ability to do data entry and work a calculator.
  • Problem identification and problem solving skills,required.
  • Excellent interpersonal, verbal, and written communication skills.
  • Excellent organization skills and the ability to comprehend and follow written and verbal instructions.


Experience:

  • Two years' experience in medical billing, claims follow-up and customer service, required.
  • One year experience working on a mainframe computer. Experience using Outlook, Word and Excel, required.


Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Standing, Walking

FREQUENTLY: Flexing/extending of neck, Patient Equipment, Peripheral vision

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting


Additional Physical Requirements performed but not listed above:

(not specified)




"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"


What Nationwide Children's Hospital employees say

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Get the full story on Breakroom


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About Nationwide Children's Hospital

Sourced by ZipRecruiter

Nationwide Children's Hospital, established in 1894, is a leading pediatric healthcare system based in Columbus, Ohio, United States. They serve as a primary pediatric network, providing wellness, preventive, diagnostic, treatment, and rehabilitative care for infants, children, adolescents, and adults with congenital disease. Being the third-largest pediatric hospital in the nation, Nationwide Children's Hospital prides itself on its relentless commitment to children and their families, driven by their core values of respect, integrity, determination, empathy, and solidarity. The institution's comprehensive mission is to enhance the health of children by providing high-quality, family-centered care, conducting groundbreaking research, advocating for pediatric health, and training top healthcare professionals.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1892