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Patient Accounts Associate Jobs in Massachusetts

Southcoast Health

Patient Access Rep-Imaging

Wareham, MA · On-site

$18.40 - $28.65/hr

Qualifications * Associates Degree plus additional specialized training (film library) or ... patient accounts or customer service preferred. * Microsoft Office desired. * Over three years ...

Baystate Health

Accounts Payable Associate

Springfield, MA · On-site

$20 - $25.75/hr

The Accounts Payable Associate plays an important role in keeping our financial operations running ... patient refunds. * Review vendor statements to identify discrepancies, aging invoices, credits, and ...

Baystate Health

Accounts Payable Associate

Springfield, MA · Hybrid

$20 - $25.75/hr

The Accounts Payable Associate plays an important role in keeping our financial operations running ... patient refunds. * Review vendor statements to identify discrepancies, aging invoices, credits, and ...

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Patient Accounts Associate information

What is a patient accounts associate?

Patient Accounts Associates are administrative professionals who manage and process patient billing and financial records in healthcare settings. They are responsible for verifying insurance information, processing payments, resolving billing discrepancies, and assisting patients with questions about their accounts. Their work ensures that hospitals and clinics receive accurate payments and that patients understand their financial obligations. They often interact with both patients and insurance companies to facilitate smooth billing operations.

What are the key skills and qualifications needed to thrive as a patient accounts associate?

To thrive as a Patient Accounts Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and knowledge of HIPAA regulations are typically required. Attention to detail, strong organizational skills, and effective communication are valuable soft skills in this position. These competencies are crucial for ensuring accurate billing, timely payments, and positive patient experiences in healthcare settings.

What are some of the main challenges patient accounts associates face when managing billing and insurance claims?

Patient Accounts Associates often encounter challenges such as navigating complex insurance policies, ensuring accurate patient information, and keeping up with frequent changes in healthcare regulations. They must pay close attention to detail to avoid billing errors and denials, and often communicate with both patients and insurance companies to resolve discrepancies. Strong organizational skills and the ability to work collaboratively within a healthcare team are essential for success in this role.

What is the difference between Patient Accounts Associate vs Medical Billing Specialist?

AspectPatient Accounts AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification in medical billing often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical billing companies, healthcare providers, hospitals
Primary ResponsibilitiesPatient account management, billing, payment postingClaims submission, coding, reimbursement processing

The Patient Accounts Associate primarily handles patient billing and account management, focusing on patient interactions and payments. In contrast, the Medical Billing Specialist concentrates on insurance claims, coding, and reimbursement processes. Both roles require knowledge of healthcare billing procedures and may overlap in some tasks, but they serve different aspects of the revenue cycle in healthcare settings.

What are the most commonly searched types of Patient Accounts jobs in Massachusetts?

The most popular types of Patient Accounts jobs in Massachusetts are:

What cities in Massachusetts are hiring for Patient Accounts Associate jobs?

Cities in Massachusetts with the most Patient Accounts Associate job openings:

Patient Accounts Associate jobs near you

Patient Accounting Supervisor

Berkshire Health Systems

Pittsfield, MA • On-site

$33.44/hr

Full-time

Posted 5 days ago

Berkshire Health Systems rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

  • DEFINITION/PRIMARY FUNCTIONS
    • Responsible for managing all aspects of hospital/physician patient accounts for Berkshire Health Systems which includes daily work processes, changes in regulations, reimbursement and billing, along with management and human resource duties of staff. Works autonomously with staff to address and direct staff issues as needed. When necessary seeks input from department Director. • Analyze the accounts receivable on a regular basis to maintain outstanding days at a controlled level, making recommendations for improvement as necessary. Maintain appropriate production levels to insure that billing and account follow-up is done on a continuous and timely basis. Maintain written and verbal communications with the hospital billing staff and management as well as other Berkshire Health Systems departments. Update policies and procedures that affect the billing cycle. Hire and orient all new staff in the hospital billing area and provide ongoing education for existing staff
  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
    • Experience:
      • Four years of experience in a healthcare office environment or demonstrated experience as a Training Coordinator or Supervisor in a business office setting.
      •  Extensive experience with Meditech, Allscripts, PayerPath, SSI, Rycan, FISS, Microsoft Excel (use of spreadsheets) and Microsoft Word. 
    • Education and Training:
      • Associate’s Degree in a Business discipline preferred
    • License, Certification & Registration:
      • None
    • Other Requirements:
      • Working knowledge of third party billing.
      • Must be organized, analytical and possess proven leadership skills.
      • Must possess the ability to handle stressful situations calmly and rationally and work under deadline pressures.
      • Must be willing to accept additional responsibilities/duties as position requires.
      • Must be self-motivated and able to work with a lot of autonomy, possessing skills in problem solving and decision making.
      • Ability to troubleshoot/maintain proper operation of business equipment preferred.
      • Exceptional communication skills, both verbal and written, and interpersonal relationship skills are required.

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